Showing 8 reviews of 4

PASEO

Transportation management solution for all enterprises

4,5 /5 (4 reviews) Write a Review!

Overall rating

4,5 /5
  • Value for Money
  • Ease of Use
  • Customer Support
  • Features
100%
recommended this app
Showing 8 reviews of 4
Nigel M.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

PASEO review

Reviewed on 2019/02/28

Paseo allowed our company to operate much more efficiently than we ever did in the past. Our reservations agents and dispatchers are able to get their jobs done and there is tracking within the program itself that allows us to track how productive our reservations agents are. If a user has a question about a reservation, the reservation preserves which user made each change along the way eliminating questions between various users which equals less wasted time.

Pros

Before this software, we used many different programs for our company with varying levels of effectiveness and user controls. Paseo successfully provided a solution that took us from A-Z. Essentially from quote tracking, reservations, dispatching of drivers and vehicles, billing, fleet maintenance tracking... and the list goes on. All with flexible user controls and security.

Cons

Nothing... basically it does everything.

Response from LUNA Software

Thanks for the review Nigel. We truly appreciate the time and confidence in our product.

Andrew R.
Overall rating
  • Industry: Translation & Localization
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

PASEO Product Feedback

Reviewed on 2019/03/08

Business Problems: Better use of resources; less manual intervention.

Pros

PASEO is a feature rich expandable software programme which offers its users a multitude of features to suit their immediate needs

Cons

The need to "Refresh" after any change to a reservation etc. If not the new entry might not be accepted

Response from LUNA Software

Thanks for the very important feedback Richard. The need to Refresh is being removed completely from PASEO. We appreciate your feedback and work hard to improve the things that matter to you!

Jae G.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Accommodating, Customizing Service

Reviewed on 2019/03/01

Resolution to requests and challenges can be lengthy. Developer and staff are professional and knowledgable.

Pros

It meets the industry needs. It's smart. Functionalities and features can easily be customized to meet your individual need.

Cons

Too many clicks for certain tasks. Dropdown lists and selecting can be tedious at times. Error messages oftern require complete shutting down and retarting.

Response from LUNA Software

Thanks for your time Jae, we appreciate the review. We learn every day, and continue refining our product based on valuable feedback like your. Thanks again for making it PASEO!

Robert H.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Constantly Evolving & Adapting

Reviewed on 2019/03/04

Less time doing data entry as it can be inputted in bulk and thus becoming more efficient as an organization.

Pros

Constantly evolving to meet the needs of my company

Cons

Needs more data reporting for analytics in order to aid management in decision making process

Response from LUNA Software

Thanks for your review Robert, we appreciate the time. Our reporting and analytics are currently being overhauled to offer additional decision making capabilities. Thanks for making it PASEO!