Syniti Knowledge Platform Reviews

Syniti Knowledge Platform

4.3 (24)
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Unified Data Management to Power the Enterprise

Overall rating

4.3 /5
(24)
Value for Money
4.1/5
Features
4.5/5
Ease of Use
3.9/5
Customer Support
4.7/5
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24 Reviews

George
George
Overall rating
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very good tool, closely integrated with SSIS and with excellent support available.

Reviewed on 2019/01/09

Cleansing customer data such as postal addresses and names. Deduplicating customer data. Suppressing...

Cleansing customer data such as postal addresses and names. Deduplicating customer data. Suppressing specific categories of customers. Integrating within SSIS solutions. Migrating data between environments and applications

Pros

This is for MatchITSQL.
- On-premise only environment which is deemed important for data isolation per legal requirements.
- Uses MS SQL Server which takes advantage of existing infrastructure and licensing.
- Closely integrated with SSIS which allows for very detailed and complex customization and manipulation of and allow to alternate between MatchIT automation and pure SSIS transformation/scripting as necessary.
- Brilliant and responsive customer support as well as good quality consultancy services have been a great help in implementing MatchIT in real-world solutions with very little downtime due to blocking issues.
- Very extensive parameterization capabilities.

Cons

I think it would be beneficial to have more detailed documentation available as well as step-by-step examples/tutorials/videos to help get up to speed with MatchIT SQL, especially in relation with the plethora of parameterization capabilities available.

Verified Reviewer
Overall rating
  • Industry: Printing
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Leading Dedupe Softare

Reviewed on 2018/12/24

Pros

I've used MatchIT for 10+ years and get really good results on this software. Whilst many many apps will do deduplication on data, we find MatchIT to be the most flexible and affective.

Cons

It can be a little fiddly to get things setup right the first few times although guides are available.

Verified Reviewer
Overall rating
  • Industry: Printing
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Hard to tell who it is aimed for

Reviewed on 2018/12/24

Pros

Access to the most common data processing for bulk mailing jobs combined with easy access to additional paid services.

Cons

Unintuitive, convoluted ways of achieving even the most basic results, bizzarre quirks, problems with comma delimited files and lacking so absolutely basic functionality it is baffling (no option to ignore a file's native header row from processing without jumping through so many hoops with so many caveats it's not worth it in the end).

Matt
Matt
Overall rating
  • Industry: Publishing
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great desktop software for complex data dedupes

Reviewed on 2020/04/07

Great tool to allow our business to clean and manage its advertiser and reader databases.
Support...

Great tool to allow our business to clean and manage its advertiser and reader databases.
Support staff are helpful and knowledgeable.

Pros

Powerful feature set that allows easy single and double file dedupes. Supports many formats of data and runs very fast

Cons

Some features are quite complex to configure but once you get to grips you will be pleased by the level of complexity and configurable settings

Simon
Overall rating
  • Industry: Publishing
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good product, great support and service

Reviewed on 2019/01/09

Initial sales and consultation process was very good, lots of help/advice without being too pushy...

Initial sales and consultation process was very good, lots of help/advice without being too pushy to get the sale. Excellent after sales support to help us get the best from the product.

Pros

It's flexibility and open-source nature of the SQL version and quality of results

Cons

It's a bit tricky getting your head around how and what to change in order to tweak the matching results to get it tailored perfectly when working with different different data sources that have different quality level

ian
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

not sure how it cleans data??

Reviewed on 2019/01/09

overall it does the job, whilst being fairly slow, 20 minutes plus to clean and check 10K records.
s...

overall it does the job, whilst being fairly slow, 20 minutes plus to clean and check 10K records.
sometimes disappointed that the software isn't able to identify correct information , but in the wrong order.

Pros

it does the job, however part of our job is to check addresses that are un-verified by the software., which can often result in 1000;s of records to check

Cons

if you have just a postcode and a house number the system will generally fail to add detail and verify an address, likewise if address data is in the wrong order (house number after the road) the software is unable to spot and correct this.
Also spaces in data fields cause the system a problem

Simon
Overall rating
  • Industry: Publishing
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Couln't do my job without it.

Reviewed on 2019/01/16

Overall experience has been very good and would recommend/have recommended it's use to other...

Overall experience has been very good and would recommend/have recommended it's use to other businesses

Pros

You can create your own unique searches, not just rely on default settings. Many setting variables allow you to tailor the searches to the varying quality of data sets worked on. Finds matches I would have struggled to find, if find at all, manually. These days MatchIT is far quicker than earlier versions. Easy/straightforward to renew every year. Enthusiastic and helpful support.

Cons

Sometimes seems a little fragile/sensitive. Keyboard shortcuts don't work properly, have to keep switching to mouse.

Miki
Overall rating
  • Industry: Insurance
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

SQL Prompt and SQL Search

Reviewed on 2019/01/09

Customer service is key. Every issue we've had has been dealt with promptly, and the people at the...

Customer service is key. Every issue we've had has been dealt with promptly, and the people at the other end of the phone line are obviously very knowledgeable.

Pros

We love this. It makes all the niggly bits of SQL coding and automates them out, so you spend your time thinking and programming not typing and looking for names/objects.

Cons

It doesn't like Citrix - we had to run a special implementation. To be fair the workaround does work, but it can be challenging for a new user.

Charlotte
Overall rating
  • Industry: Wholesale
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use

Reviewed on 2019/01/15

Pros

We manage 1.2mil data accounts with a variety of fields. We generally mail to this data, for marketing purposes. This data needs to checked regularly to avoid duplicates from one file to a next. The matchit software allows us to complete these checks quickly and accurately.

Cons

It can take some time to run the files but this is to be expected when dealing with such large volumes of data.

richard
Overall rating
  • Industry: Printing
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Does what it says on the can

Reviewed on 2018/12/21

It as provided most of the things we need and has performed well. Help is very good and I would...

It as provided most of the things we need and has performed well. Help is very good and I would recommend it.

Pros

It seems to be very accurate and we haven't had any anomalies with data etc. Runs pretty fast considering the amount of data it uses, especially when using suppression files.

Cons

Little bit quirky and has a few minor issue, mainly with interpretation of data and header records. Not the most easiest layout to use as things need to be run in certain orders and this can be a bit clunky on this side.

Sean
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

MatchIt Software Solution

Reviewed on 2019/01/09

Have been usiong MatchIt for over a decade. The software has always been functional and well...

Have been usiong MatchIt for over a decade. The software has always been functional and well supported.

Pros

HelpIt systems provide a very good level of support, including training courses if needed. Software is low cost and also flexible. DPS allocation system, in particular, works much better that our external PAF supplier.

Cons

No particular issues, other than the occasional problem which arises every now and then.

Matt
Overall rating
  • Industry: Printing
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good quality product

Reviewed on 2019/01/09

We really like Match it its a great program, its expensive but like anything you get what you pay...

We really like Match it its a great program, its expensive but like anything you get what you pay for. The staff have fantastic knowledge and are incredibly helpful. The tech support is second to none.

Pros

The software is clear and simple to use. It does vastly more then similar competitors programs.
It has a lot of great features which make it simple.

Cons

The last version had a few glitches that don't seem to have been resolved yet.

Verified Reviewer
Overall rating
  • Industry: Wholesale
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Essential Tool for our needs

Reviewed on 2019/01/09

I use this software on a weekly basis, for multiple tasks. i find it intuitive and always meets the...

I use this software on a weekly basis, for multiple tasks. i find it intuitive and always meets the needs of the task.

Pros

The software is clear and concise, which allows us to process and analysis our data quickly and accurately.
we also transfer specific variables from one list to another, this achieves this need flawlessly.

Cons

It can slow down when we compare large lists against each other.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Used for over ten years!

Reviewed on 2019/01/09

The cost of the software is a big benefit but its good software too so.

The cost of the software is a big benefit but its good software too so.

Pros

Once you know the steps and setting for your dedupe it's quick and easy to use.

Cons

Sometimes with new data sets it can take a bit of playing around to get your ideal settings.

Phil
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Mailing House

Reviewed on 2019/01/15

Pros

I've worked in the mailing industry for nearly 8 years now. MatchIT suite is definitely the most user friendly and ease of use software I have used.

Cons

None, the software does what i need it to do.

James
Overall rating
  • Industry: Printing
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent mailing house address software

Reviewed on 2019/01/15

Excellent software for the mailing industry, when looking to reduce postage costs for larger...

Excellent software for the mailing industry, when looking to reduce postage costs for larger mailings.

Pros

Easy to setup jobs. Fast data processing. Easy to understand 'out of box' reporting.

Cons

Can be resource hungry if you are using large data files. Sometimes have to run jobs multiple times, using different options to obtain full results.

Richard
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I've been using matchIT for over 25 years.....need I say more?

Reviewed on 2018/12/21

It's come a long way & having used matchIT since I think v2.1 on 2 floppy disks - it's matching...

It's come a long way & having used matchIT since I think v2.1 on 2 floppy disks - it's matching routines assist in many of the multi-file dedupe work I still do!

Pros

Intuitive imports and great processing speed for multi-file work

Cons

Nothing really - having worked with it in its many phases of development - always learning new tricks.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

matchIT

Reviewed on 2018/12/24

Pros

We can use MatchIT for all of our clients regardless of which postal provider they choose.

Cons

Initially it was quite confusing to use but the IT support was fantastic and talked us through it well.

Andrew
Overall rating
  • Industry: Printing
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

MatchIT Mailsort & PAF datacloeansing

Reviewed on 2019/01/15

Very good, they are very helpful and quick to respond

Very good, they are very helpful and quick to respond

Pros

This software is very good at creating mailsort files, bag tags, and quite easy to use after some training that Matchit provide over the phone.

Cons

The only con was that we still cant prevent the column headers from an imported csv file appearing in the mailsort data without a complicated blacklisting of those names (which may be in the data so not a good idea).

Tim
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

MatchIT review. Really easy to use software

Reviewed on 2019/01/15

Slicker processes and system integration. It's making my teams day to day job easier and allowing...

Slicker processes and system integration. It's making my teams day to day job easier and allowing us to go above and beyond for our clients.

Pros

The ease of use and also it's feature rich. We use MatchIT for automations and never have any issues. No problems with large data files and speed is not an issue.

Cons

No real dislikes with the software. Overall I am happy with the features.

Phil
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Product

Reviewed on 2019/01/09

Pros

Easy to use, fast service and great value

Cons

Doesn't have all the requirements that we currently need but still a great product

Tim
Overall rating
  • Industry: Printing
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

matchIT Review

Reviewed on 2019/01/16

Pros

It allows us to mailsort jobs. Does what it says it should.

Cons

The interface is currently too complicated to pass on to our despatch team. Currently have to have our developers using it. The minimum gone away / deceased cost is very high.

Luisa
Luisa
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 501–1,000 Employees
  • Used for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Data cleaning success

Reviewed on 2019/01/09

Pros

This software was straightforward to use, and did everything that I hoped it would.

Cons

The support wasn't quite as helpful as I'd hoped.

Nick
Overall rating
  • Industry: Information Services
  • Company size: 201–500 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

For the price, we are extremely happy with the software

Reviewed on 2019/01/09

For the price, we are extremely happy with the software.

For the price, we are extremely happy with the software.

Pros

Very handy software for those in the mailing industry. Those looking to cut costs when it comes to mass mailings for either them or their customers should really think about investing.

Cons

The look and feel of the app is a little dated.