360e Reviews

I find it nice that everything is in one place and easily accessible to other employees.

We have experienced many glitches and this has affected the accuracy of reports. Ultimately making them unreliable.

Time saving and efficiency both in the office and out in the field. Ability to log on from anywhere with an internet connection. Customer Service, If any issues pop up the 360e guys jump on it quick and get it resolved.

There's not a whole lot that I don't like about the software. Most of the cons I've had have been resolved in updates to the software.

Easy time clock functions
Job info displayed as needed

The material catalog gets a little wonky on android devices

I like how it integrates many different aspect's into one program. I previously used different software and spreadsheets to bid, schedule, bill and track a job. I like how it incorporates all these steps into one program. I also like the ability to create a quote and quickly convert it to a job.

A little slow and difficult to use initially but getting better the more that I use it.

this software - it's very friendly and easy to use. they have great customer support and easy to sync with any wireless devices.

sometimes was delays with sync information with fitbit, but in general, I have no complaints about this software

The software does well to keep everyone connected in the office; all employees have access to business data and this helps us work better together on the same page.

The software could have more features but that's not a big issue at all for me.

What I liked most about 360e was the ability to bring my business development team, project management team, accounting team, and field staff together on one platform.

What I like least about the software is that "alerts" and "tasks" are not automatic pop-up reminders; rather, you have to know where they will be and make it a point to look at them.

-real time tracking of hard costs per job
-easy to build small job quotes
-organizes jobs without the use of paper. All current and past job information at your fingertips
-keep track of employee time sheets per job
-profit and loss reporting per job and overall business
-ability to upload images and documents to quotes and jobs.

-minor glitches from time to time. More often than not it is operator error.

TONS of job data can be entered & organizes jobs nicely. All data is accessible to everyone, both in the field and in the office. Time tracking is nice.

Wish it jived with Quickbooks seamlessly!
It could be a little more streamlined for billing/quoting.

Great value, agile development/support team that is open to suggestions and working with you. Looking forward to seeing this product continue to develop and expand.

Implementation took longer than expected/hoped. Looking back, my timeline was unrealistic not realizing the development needed to tailor the product to our business and having enough time for our business to review and adopt the new software. Building an implementation timeline ahead of time would have mitigated this entirely.

Interface is simple to grasp and is intuitive for both office and our field workers. Makes scheduling and keeping track of much easier than before. Customer Support might be outsourced to Australia(maybe can't tell ), but we have found that whenever issues arise they are quick to respond to our needs and super helpful.

Program is based on internet which takes up lots of cache space. When the program slows down you have to clear your cache, and this happens often. Wish this wasn't needed.

Ease of user interface on both the admin and field views.

The ease of converting our quotes to jobs. Making edits is very simple and user friendly. Our customers love the layout of the quotes and invoices.

At first, it was difficult to search for jobs, but they did correct that with a search bar that was more intuitive.

Ease of learning product. Able to pick up the basics pretty easy

Cumbersome to search for information. It's difficult to go into detail information on each job.

The complete functionality of sharing across employee base.

The wait for the app to spin up upon use but I see that has been reworked so the wait is almost nonexistent.

360e has connected my office team with the field, bringing everyone under one umbrella and as a result, we have managed to decrease a lot of the inefficiencies that were hurting our bottom line.

Sometimes data pushes on bigger files takes a few minutes to upload but night and day on what I was using previsouly

Ease of use, superior Customer support, low monthly cost, low customization cost , same features on smart phone and feet top