Perfection solution for multi-service utilities or municipalities with 10,000 to 100,000 customer accounts.
Red Flag compliance Secures Customer Sensitive data such as financial and personal identification numbers.
Rules Engines that supports uniqueness of a utility's workflow to be "configured" vs "$$customized$$" as part of industry best practices.
Excellent Customer Self-Service via the web modules.
Strong cashiering/payment functionality.
Weak on Customer Relationship Management functionality.