Fleetsmith Reviews

Pros

Pricing is very attractive (free) with less than 10 assets, impossible to beat. Profiles are easy to setup and it does help to get started very quickly. Installation is also very straightforward which is GREAT as opposed to some other tools we assessed.
MDM and DEP are supported, which is awesome so that you can literally leave the computer setup itself (although we have not yet activated DEP).
Would recommend to anyone considering to secure a small park of computers to give it a try on a machine to see if it fits their needs.

Cons

It supports only Apple devices, pricing may give me second thoughts going over 10 users (we will want to retain the software but some competitor may become more interesting).
It does integrate a lot of features and software that can be installed automatically on computers, however it does not support ALL the software we wish to see. It also does not include (as yet) device location tracking or some "smart" features such as automatically enforcing updates within X days for vulnerable softwares (for example some Chrome updates are "cosmetic" but some do fix security issues and it would be great to see them automatically enforced without manual action). Still... quite sure these will come in time!

Pros

the ease of use in pushing out mandated updates and software

Cons

while I admin the software I use a windows machine (I know) so I can't assign myself a machine - that makes a hit on my overall score

Pros

Fleetsmith has great integration with GSuite and a clear and straightforward management dashboard to deploy and manage assets. The setup is very simple and takes no time to get plugging away at configuring your environment. The support team via tickets or in Slack are super helpful, responsive, and all around a great group of people to help out if needed. Also, the way that FS keeps apps that don't require an update continuously updated while closed is a really elegant way to not worry about an ever growing collection of end user apps.

Cons

The biggest issues I have encountered come with the implementation of profiles in FS and the lack of custom package deployment. The approve and assign process could definitely use some streamlining as it's a few steps to get things how I like them. The Global Profile is not useful for me as there are a lot of different subsets of devices. This is further compounded by the inability to assign multiple profiles which I would find very useful in an enterprise settings (tailoring devices by department and/or geographic location).

As for the applications catalog, it's got some standards in there, but it is very limited. Without the ability deploy custom packages and now whitelist KEXT unless it's in the FS catalog, it really defeats a lot of convenience of an MDM

Pros

The ease of completing tasks such as archiving, reports and application integration make Fleetsmith fun to use. The solution is stable and free of any annoying lag or sync issues. The dashboard keeps me up to date with informative and useful data.

Cons

The inability to view installed applications per device. Not able to audit users & groups within each device.

Pros

-Integration of Gsuite with Fleetsmith
-Simple deployment, can get MDM certificate and whole account up and running within 30 mins
-Get you SOC 2 compliant
-Dashboard, new and really easy to see major areas of concern
-Easy to use even for non-IT staff
-Fantastic support team when we need assistance or would like to see upgrades and enhancements
-Top notch security

Cons

-New platform, so still features missing like custom apps
-Would really like to have windows compatibility so I don't need 2 separate MDMs

Pros

That if I have gsuite I can use the product straight away. I don't need to go throw sale persons and long response from the distributor. Great fit for startups.

Cons

Lack of functions we have a lot of suggestion to a product that we want to see in future

Pros

It works, and works very smoothly. Everything that Fleetsmith does, it does without having troubles of any kind - and in a very simple, most obvious way.

Cons

Fleetsmith is fairly expensive. If you have large enough number of endpoints to manage, the competition's offer becomes very attractive.

Pros

Really good design for IT admin and for the user

Cons

I would like to have more possibility in term of app deployment

Pros

It's great for us because we don't have a lot of users on macs and it is a great way to organize our inventory for them there.

Cons

We only get 10 or 15 devices for the plan we are on.

Pros

I like the fact that it lets you know when updates are available and ready to be installed.

Cons

I don't really know a lot about how the software works, so I am not really qualified to answer this question.

Pros

We've been able to harness MDM and smoother onboarding with very little resource thanks to Fleetsmith. It's easy and very intuitive for any team member. Very light weight and functional.

Cons

It does not allow for remote wipe unless the computer is connected to online. I have also heard that when we have a robust security and IT process, we may have to move onto a more robust system.

Pros

Fleetsmith was a great fit for us until Apple purchased them and removed all the functionality that drew us to the product in the first place. Under Apple's ownership the security standards are high, and they are slowly adding functionality back in, so it might return to greatness.

Cons

Lack of integration with volume app purchasing, and the sale of the product to Apple which resulted in massive loss of functionality.

Pros

The software is the perfect balance of enterprise ready and user friendly - almost zero setup time, easy to manage and keep running smoothly.

Cons

Initially it only worked with G-Suite accounts but the move to support Azure AD/Office 365 solved that.

Pros

Manage all Mac Laptops and easy to deploy

Cons

Process register DEP and ABM were long.. Instruction was not clear!

Pros

easy to setup, Excellent support, great concepts how do mundane tasks in a fun way.

Cons

Google sign in not for everybody. Not feature complete

Pros

The learning curve and ease of implementation. I literally setup in less than 30 minutes!

Cons

There are some feature sets that are lacking which can be found in most other competitors.

Pros

That I was able to setup in minutes, not months! The other solution I was looking into required costly onboarding that would requires weeks-months of setup and training. No thank you!

Cons

Haven't found anything I dislike yet. Still working on figuring out how to deploy office products but I haven't spent much time on it yet. I'm sure it will make sense once I start working on it.

Pros

If you ever tried finding MDM software for company computers, you will understand why I love the product so much. Super easy, super effective and completely secure. The price is extremely reasonable as well

Cons

Not a current issue with us at the moment, but does not work with PC's. We only use Mac's in our office, but if I needed to, would not be able to use for PC (from my understanding, may have changed by now)

Pros

Updates are sent directly to my computer so I can update as needed without having to give my computer in.

Cons

Can feel like an employer has unlimited access to your computer.

Pros

As an end user, it's very easy to see suggested updates to the software that I need to install.
Very easy and strightfoward to use

Cons

Not really a con -might be too simple to use - there aren't many buttons as an end user

Pros

It makes managing fleets of machines with a directory of users from Gsuite and flawlessly handles assignment of machines with Apples DEP product and removes 80-90% of the headache of managing a fleet of macs.

The UI is dreamy and is joyful to use due to the large (and ever-expanding) list of software and configuration options.

Cons

The one thing that lacks is support for Apples Volume Purchasing Program. It may be one thing, but it is a big thing.

The app store is central to Mac OS and not being able to make use of VPP is the one part of Fleetsmith that removes joy.

Pros

Deployment and MDM setup is simple.
Available software is bleeding edge and well supported.
Visibility into our laptop fleet is exceptional.
Most of all, this product makes compliance a cinch.

Cons

My only gripe is really the lack of written support for many of the software applications, but the support team more than makes up for this.

Pros

I really love Fleetsmith's UI and ease of use. No training is required to figure out how Fleetsmith works.

Cons

I wish Fleetsmith had kernel extension whitelisting. This would make it possible to silently deploy custom software such as anti-viruses.

Pros

- ease of use
- unintrusive for end users
- up to date with latest patches

Cons

- lacks some customizability
- not enough self service software installs available for end users

Pros

I think locking and erasing stolen laptops is pretty cool. We recently had a stolen laptop that has not come on yet, waiting to see what happens then.
Checking a laptop's health status, battery and storage space is also really helpful in our situation.

Cons

That some of the software applications that we use aren't on Fleetsmith yet though you recently added box drive, could you add more such as Tunnelbear?