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155 Reviews

- Industry: Computer Software
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
SMTP2GO as a worry free mail service
Reviewed on 2019/01/09
I experienced problems with sending mail from my own server. Often they didn't arrive. Therefore I wanted to have a solid worry-free, reliable solution for sending mail instead of configuring and maintain a smtp-server myself. The quality is very good for the prices. I would recommend SMPT2GO to everyone.
Pros
I like the ease of adding new users in a very short time. The multiple ports and protocols are a big pro. Also the stats / reports are nice to have.
Cons
You cannot assign a webhook to a single user.
- Industry: Higher Education
- Company size: 1 001-5 000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
easy to use and reliable.
Reviewed on 2019/01/09
Using SMTP2Go to solve what was an ongoing headache for my clients with Emails not being delivered due to mis-blacklisted IP addresses where ISP / Hosts share IP's between clients this software has released my time and it worth every penny - in the lats year I have not had to track down a mistaken RBL listings once where as previously this was a monthly occurrence for some co-hosted clients. but every time I move a client over to use SMTP2Go the support overhead vanishes in this respect because it just works, I could not recomend highly enough.
Pros
the web-based interface, and ease of integration made this the natural choice long term - having had problems a with my IPS and hosting company getting shared IP address listed on DNSBL or RBL lists and spending allot of time doing de-listing because of other peoples mistakes rerouting via SMTP2GO made perfect sense, I tried the free package and while this would suffice for 90% of the time I don;t mind paying what is realistically a small fee for piece of mind - my clients don't notice and mail gets delivered.
Cons
As yet I have found no drawbacks, I can't fault the interface or the service.
- Industry: Education Management
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
No grace or suspension periods
Reviewed on 2020/09/28
Pros
it works immediately. '
good reports
good reputation
Cons
no account suspension period given if we want to suspend.
Response from SMTP2GO
Hi Samar,
Thank you for the review!
I will be happy to pass along your idea of having grace periods when suspending or blocking a user in your account!
Feel free to reach out if you have any questions! :)
- Industry: Internet
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A reliable solution for problems sending e-mail
Reviewed on 2019/05/15
I previously used the SMTP servers from my web host and my ISP and both would have occasional but annoying problems; I would send e-mails to certain recipients that wouldn't arrive. When this happened the companies would blame other people and be generally unhelpful. With SMTP2GO, I never have any problems and can trace everything.
Pros
It is easy to set up and provides excellent and complete reports. Also the company is the most responsive provider I deal with. Any e-mails to them are responded to by a human within minutes.
Cons
Ideally, my ISP or web hosts should provide a better service and I shouldn't need to pay extra for SMTP2GO. But since I made the choice, sending e-mail has been flawless and so I consider it to be worth the money.
Response from SMTP2GO
Hi Philip,
Thank you for the review! We are so glad you are with us!
If you ever have any questions, please don't hesitate to reach out!
Happy emailing! :)
- Industry: Apparel & Fashion
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect Tool
Reviewed on 2019/01/09
I am very datacentric. I am CEO and old programmer at the same time. So I like to drive the company by data, and I push all the company to drive their services by data.
So I did some programs which daily extract data in the ERP, compile these datas, write the data in XL and send XL to the approriate users via email.
Previously I did it with a classic SMTP, and as there were too many emails, the smtp servers banned me for abuse detection. So a lot of time lost to reset, to reconfigure....
Since SMTP2Go, nothing to do, work smoothly.
Pros
What I like the most, is that it is invisible.
It works all the time. I send 20.000 / months.
Smooth, no issues.
It is easy to set-up, easy to program in any language. I use VBA or VBScript, so easy.
Cons
I do not know. I didn't have any issues.
I hope, the company and this service will remain active for a long time.
You never know who purchase who.
- Industry: Education Management
- Company size: 11-50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use and reliable
Reviewed on 2021/04/07
Overall the experience has been good: we've been using the service weekly
Pros
SMTP2GO allows you to keep in touch with your Customers and Leads at the touch of a button, the delivery rate is great and the reporting allows you to constantly update you lists
Cons
I can't think of anything right now, the experience has been good
Response from SMTP2GO
Hi Giulia,
Thank you for taking the time and leaving us a review. We really do appreciate it!
Super happy to hear that your experience with us has been great! Do let us know if you have any questions.
Happy emailing! :)
- Industry: Design
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Highly Recommended Mail Sender
Reviewed on 2019/05/15
The sending quality is 100% , it is literally blacklist proof, which is why we use SMTP2GO. Other mail senders claim to be, but after trial usually misstep. The customer support is also exceptional.
Pros
This mail sender is blacklist proof, pure and simple.
Cons
Set-up is technical, but then again mail senders are by default, so it's expected.
Response from SMTP2GO
Hi Nic,
Wow! Thank you for the glowing review! We really appreciate that!
We are here if you ever have any questions! :)

- Industry: Program Development
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
No matter what... it always delivers
Reviewed on 2019/01/09
My experience with SMTP2GO has been better than expected. They are reliable, great customer service, and fast delivery.
Pros
Great software, easy to configure and easy to use. Very detailed stats and outstanding deliverability. I've been using SMTP2GO for many years and never had a problem. It just works.
Cons
Can't really think of anything negative to say about them, they do what they say, and they do it good.

- Industry: Renewables & Environment
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Super easy and User friedly
Reviewed on 2019/05/14
Pros
I struggled with managing my own smtp server, I got hacked on my own server. Then switched to this service and the problem was solved. Very easy setup and maintenance.
Cons
No dislikes. Software does what it suppose to do.
Response from SMTP2GO
Hi Mathijs,
Thank you for your awesome review!
Please let us know if you have any questions! Our support team is ready to help! :)
Happy emailing!
- Industry: Health, Wellness & Fitness
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great tool, simple to use, try it!
Reviewed on 2019/05/14
We needed a service to send email from our webforms and it did the job perfectly.
Pros
It was really simple to integrate with out website. The different packages are well priced.
Cons
We didn't really had any issues with the service.
Response from SMTP2GO
Hi Jean Sebastien,
Thank you for the great review!
If you ever have any suggestions, we would love to hear them!
Reach out to us anytime! :)
- Industry: Civil Engineering
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Never Looked Back after Using SMTP2GO
Reviewed on 2021/04/12
We host with another company and our email was being flagged as spam and never delivered. After many hours with them all they could suggest was that i upgrade my account so i did some research and found SMTP2GO and now we use them to send all our email.
Pros
Easy to Use, Friendly and helpful support staff, Never experienced downtime, never experieanced email bounces, very good email tracking.
Cons
For me there are no cons it works all the time.
Response from SMTP2GO
Hi Sergio,
Thank you very much for leaving us a glowing review!
Glad to know that you've been so happy since you have been with us! We are too!
Reach out to us at anytime, and happy emailing! :)
- Industry: Computer & Network Security
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
SMTP2GO used for system and application notifications.
Reviewed on 2021/04/02
Pros
Very easy to use. Accepts multiple ports and simple security protocols
Cons
Mobile app for control and notifications,
Alternatives Considered
SendinblueReasons for Switching to SMTP2GO
Easy to useResponse from SMTP2GO
Hi there,
Thank you for leaving us a review! We are so happy to hear that you find us easy to use! :)
Do let us know if you have any questions.
Happy emailing!
- Industry: Computer Software
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great SMTP Service for ensuring email delivery and not being classed as SPAM
Reviewed on 2020/02/04
Pros
Great service for ensuring reliable delivery of ALL emails and for ensuring emails do not get incorrectly classed as SPAM. The service is designed for bulk email but we also use it for day to day super reliable email delivery.
Cons
Nothing, we have had no issues and the pricing is awesome
Response from SMTP2GO
Hi Andy,
Thank you for the glowing review!
We are so happy that you are loving our service! Please let us know if you ever have any questions! :)
- Industry: Real Estate
- Company size: 201-500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Reliable SMTP Relay
Reviewed on 2019/01/09
As we removed internal mail server we discovered issues with Office 365 mail relay for legacy systems and those that could generate high volumes of alerts. SMTP2Go resolves this and gives us the ability to get anything to mail relay from wherever is it based
Pros
Really simple to setup and use. Great solution for legacy devices like older Multifunction printer/copiers, old payroll system that wouldnt talk to Office365 and for bulk alerts from comms room temp sensors, backup apps and building management. Allows us to whitelist source IPs or use usernames/passwords for sites without a static IP. Reporting dashboard makes it easy to troubleshoot delivery issues.
Cons
Cant really think of anything. Havent had a single issue
- Industry: Wholesale
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
We couldn't send outgoing emails with our ERP software / or scanner before using SMTP2G0
Reviewed on 2019/05/14
Pros
SMTP2G0 cured our issues of not being able to get outgoing emails from ERP software or scanner to send. once we setup SMTP2GO our emails have not had any outgoing issues since. We were trying to resolve these sending issues with ERP software company, email hosting company, outside IT provider, and internet provider. No one could resolve, but once SMTP2GO was suggested by another user, boom, our issues were resolved.
Cons
I have no cons to report on - we are very happy with SMTP2GO!
Response from SMTP2GO
Hi Hartley,
Wow, that you for the great review! We are so happy that you are happy!
Reach out to us if you ever have any questions!
Happy emailing! :)
- Industry: Computer Software
- Company size: Self Employed
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
SMTP2GO
Reviewed on 2020/02/05
Pros
* the new statistics.
* the ease to handle bounces/softbounces
* their strick police about the quality of their users. Read: no spammers allowed ;-)
Cons
* the slow website. It can take a while before everything is displayed
Response from SMTP2GO
Hi Hendrik,
Thank you for the awesome review!
We look out for our customers equally, large or small!
Please reach out to us anytime and happy emailing! :)
- Industry: Education Management
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Use SMTP2GO for our mass email systems. They do a great job and we get all the reports we need.
Reviewed on 2017/10/05
Being able to use email marketing which is essential.
Pros
The simplicity and how easy it is to use their services. Mass emails are essential and they help make sure everything is sent. I also like their dashboard and being able to see everything in the website.
Cons
Not really too much. At most the set-up in the beginning was slightly difficult. But that comes with most of these types of services. Also, upgrading the services, I haven't been notified or communicated on any new updates they have done to improve their product.
- Industry: Media Production
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Very good tool for mail needs
Reviewed on 2019/02/24
We send out Businessmail and invoices from our Intranet through SMTP2GO and it's very reliable. Also our network devices use it to send notification mail.
Pros
It's very easy to setup, the prices are good, even for small businesses like ours. and with the API and the Webhooks, it's easy to get notified if something goes wrong.
Cons
Sometimes it's a little slow, but this does not happen too often.
Response from SMTP2GO
Hi Jens,
Thank you for the review!!
We are so happy that we are what you need!
Let us know if you have any questions.
Happy emailing! :)
- Industry: Computer Networking
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Does what it says on the tin!
Reviewed on 2018/12/19
Excellent, they are fast to respond to queries, alert you to any problems and best of all seem to continually invest in the platform
Pros
Smtp2go is a simple & easy to use product that is packed full of features making IT admin nice and easy.
Cons
The only thing I can think of (and it took me a while) is probably down to the policies as opposed to the software it’s self, such as the dislike to people using autoforwarding of emails - but this may be just my understanding as to how it should work
- Industry: Computer Networking
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SMTP2GO Works Flawlessly
Reviewed on 2019/05/15
We find interfacing with Office 365 Exchange online is sometimes very slow and a bit temperamental. SMTP2GO works every time. It is also perfect for bulk email distribution without the blacklist possibility.
Pros
It is simple to setup. It does what we want it to without fuss and problems
Cons
The payment processor. It is cumbersome and doesn't always work first time.
Response from SMTP2GO
Hi Mike,
Thank you for the amazing review!
We really appreciate that! Let us know if you ever have any questions!
Happy emailing!
- Industry: Telecommunications
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I have been using smtp2go for many years now. Has been a great service.
Reviewed on 2017/10/05
I provide SMTP solutions to many of my key customers in an effort to ensure inbox delivery.
Pros
Simplicity and they do not charge me for each smtp user is a huge plus. I love how they recently made it easy to manage my approved sending domains and testing the configuration within their panel. Up time is great.
Cons
Sometimes negotiations on TLS is slower than I would hope, but then i just use SSL. No complaints really.
- Industry: Computer Software
- Company size: 2-10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Perfect for us
Reviewed on 2019/02/08
Makes managing the email output from our clients websites simple and secure.
Pros
Allowed us to dump a dedicated mail server for all our website traffic and save a lot of grief. API is useful for doing some bespoke reporting for clients and individual limits allow us to manage how clients use our resources. When you call they answer and have a sensible conversation not just reading from a script.
Cons
We have to pay for it, only joking. Would like to filter reports by more criteria, more closely related to our clients rather than email processing criteria.
Response from SMTP2GO
Hi Roger,
Thank you for your review. We love your suggestion about reporting! We appreciate it!
Reach out if you have any questions.
Happy emailing! :)
- Industry: Financial Services
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Just in time service
Reviewed on 2020/11/30
Pros
Simply delivers mail with 100% accuracy.
Usually very fast and accurate.
Cons
When a recipient is blocked, you don't get errors via smtp
Response from SMTP2GO
Hi Antonino,
Thank you so much for leaving us a review. We really appreciate it!
Reach out to our support team if you'd like help setting up Webhooks! You could get notified on bounces and other events!
Happy emailing! :)
- Industry: Financial Services
- Company size: 201-500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to set up, multiple verification options, reliable.
Reviewed on 2017/10/06
reliability, cost savings
Pros
SMTP2GO portal is easy to use and has simple interface yet it is very comprehensive with extended options on smtp users, domains, various restrictions that can be set and best of all, good compliance audit options.
Cons
Higher tier plans could cost a bit less.
domains allowed list could also be restricted per user.
- Industry: Automotive
- Company size: 1 001-5 000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Quick, easy and reliable
Reviewed on 2020/09/24
Pros
dashboard looks and works great. easy to add new aliases
Cons
Can take some time to get used to dashboard and work your way around. There is no dark mode.
Response from SMTP2GO
Hi Loi,
Thank you for leaving such a great review!!
The suggestion for the dark mode is a great idea! I will pass that on to our team!
Reach out if you have any questions!