Simpplr Reviews

Simpplr is like LinkedIn and Instagram had a baby and that baby insisted on being a business app. I know we’re not supposed to be social at work, but my favorite part is watching videos and photos that employees uploaded. Okay, maybe that isn’t the most productive use of my time but it does draw me to the site and get me to read my CEO’s weekly missives.

I’d like more emoticons. I’m joking, they actually have many.

Simpplr has the perfect mix of features and configurability without being overwhelming. It's easy to train employees to manage and create their own content. Also: it's very flexible from an implementation standpoint, so if at any point you need to pivot on your approach, it's easy to do.

The Simpplr designed user experience is easy and enjoyable. Every once in a while you have to dip into the Salesforce back-end for user management which is less easy to navigate. It's not often, so not an issue for us, and the security of Salesforce was a big selling point so it really evens out.

I truly liked how easy it was to not only learn the product but to also be an administrator of it. We had a very short timeline of 6 weeks to design, create and deploy our new Intranet site. The Simpplr team was great to work with. The Simpplr platform makes it easy to deploy new team sites, new content, employees now have the ability to be more socially engaging. Our new Intranet has never been so easy to manage and update. Leveraging the Site Owner and Content Managers has enabled us to distribute the responsibilities to the individual teams.

The only downside to the tool is the limited functionality of the page creation. It has the basics, but it would be so much better if there were more features and functionality.

Simpplr is just that - SIMPLE to manage and use. The interface is very user-friendly and consistent while still offering a feeling of customization. Anyone can use it, which makes management of the intranet easy as we delegate information to specific departments and let them control their own sites and information without the hassle of a bottleneck.
Working with the Simpplr team has also been fantastic. They are responsive, informed, and invested in your success as a customer. They are available anytime I have a question, or need support.
My other favorite feature are the analytics that are simple to use and understand. Analytics hold the key to understand our audience and keep improving our intranet site.

There are a couple small glitches with the system that still haven't been worked out. For example, administrators see duplicate sites. There were some problems with the events calendar, and we're hoping to see some new features in the next couple months.

We recently moved our large intranet over from another vendor to the Simpplr platform. What I find the most refreshing about using this platform is that I could quickly tell they put a lot of research into the features they offer. They listen to their customers and respond accordingly to their needs. The system is a breeze to use. Their auto-governance tool is also incredibly helpful in assuring that our community is not a content graveyard, which had been a problem in the past. I've only had to contact their support team a couple of times so far, but I've been really impressed with the speed of response.

Can't really complain about anything. It's been a great experience so far.

Simpplr is such a straight forward system that helps our organisation stay connected. As a national organisation dispersed across Australia, staying connected is fundamental to our success. We also have a range of users with varied computer skills so Simpplr's simple interface is accessible and straight forward so everyone can use.

The feed can move pretty fast in our organisation so keeping on top of content that people should know can take some time. The newsletter feature could be improved.

From day one, our teams loved the homepage news carousel, engaging "twitter-like" feed for everyone to collaborate, and sticky tiles that permanently hold important information, links, social media feeds and video highlights. The individual sites for each group/department allow others to contribute valuable content without hand-holding or extensive training. Our teammates LOVE the mobile app, and the push notifications we send alerting them to important information.

Nothing. It's great. The consistent improvements address any concerns.

We are a remote organization and were looking to increase connection and collaboration among our employees and simultaneously for a way to share important information in an alternative form than email. This platform helped us achieve both. It has a social media feel with all the privacy and protection required of an intranet. It is user-friendly and the customer experience with the support team has been great.

We have a wishlist of a few content formats we would like to see added, but the team has been very receptive to those wishes and has most on the calendar for future versions. All positive feedback so far.

I loved the user experience as a whole. As I first logged in, the quick tour feature was enough of training to figure it all out. From there, it was very straightforward. The interface feels very modern and as easy to use as my favorite social networks. The search engine was a major help as I got started. Any time I was looking for something I just typed it in the search and either found a post about it or specific files I needed.

I just wish IT setup access to all of my apps from the launchpad within the interface.

We have a very distributed team across 16 offices and with 30% of our employees working from home. Simpplr is great because it allows everyone to find the information they need, helps all employees collaborate on projects, and was easy to implement (we have a very lean IT team).

I think the product is intuitive and fun. It's like social media for work. Our staff was easily able to start using and engaging on day one of launch.

Honestly, it does everything we needed and more. Maybe it's that on day one all the new functionality options can be a bit overwhelming, but even that our implementation team did a great job preparing us for.

We chose Simpplr for its auto-governance features, search , analytics and easy-to-navigate layout, but we ended up wowed by its "feed" feature that really engages employees and facilitates two-way communication and connection. The feed also makes it easy to make more sophisticated internal communication plans: For instance, after publishing a story you can have leaders or peer influencers share the story to their followers, adding their commentary on top it and encouraging engagement.

There isn't anything we don't like about it at the moment.

Ease of set up and use. No learning curve.

Need more formatting functionality when building pages

It’s easy to create and manage content in a way that is far more visual and engaging than other systems. It integrates with our other systems and the integration with Box.com makes it simple to share information without duplication. Our teams working in the field have an easy way to get key company information without searching endlessly.

We use the newsletter feature a lot. It is a great way to curate content and send it out to our team but it isn’t always able to bring the right visuals into email and it can be laborious to create content that is used just for the newsletter.

Simpplr is very intuitive, adding new content and updating existing is very easy and it's a great tool!

The integration with Google was a little bumpy, as it didn't quite have the capability we needed up front. Also the calendar feature doesn't work as we had hoped.

Simpplr is easy to use. Employees had no issues picking it up. Implementation was straightforward and the Simpplr team walked us through everything step-by-step.

While there are customizable components of the platform, its general feature set is pretty rigid and standardized.

Ease of use.
The setup and ongoing administration was the fastest and easiest software implementation I've been part of. On top of that, my users had a single 1 hour hands-on training session and they've been able to create hundreds of content pages without any help from me.

They don't use their own application for the help portal information.
The support team is great and responds quickly but if you're just trying to look up information on their help site it's a bit tedious. I'd really like to see Simpplr have an Admin Site and a User Site that I could enable in my own environment that has how-to articles and short videos. Instead, right now I have to find the information through the help portal and then copy it into my environment for my users.

We transitioned from an outdated home-grown intranet solution to Simpplr. The two systems are night and day! From a user perspective, Simpplr is modern and easy to navigate. From an admin & content creation perspective, it's intuitive and fast - and you really can't screw things up. Everything is easily adjustable, which makes experimenting with new content and features very easy. We were also able to transition all of our knowledge documents to be hosted on Simpplr, instead of having them on various servers and systems throughout the company. Plus, everything is easily searchable - from PDFs to content pages. It has really enabled a "one-stop shop" for our employees.

Because it's a 3rd party software, not all of the features are customizable. For example, we couldn't change the name of one of the tabs from "Apps" to "Links" (like our old system had) - so that required a bit of a learning curve at first for our users. We also discovered after launching that in-site search bars are only available to admins or site managers. While users can see the in-site search bar, if they use it, they get no results. It's a minor issue, but still a little odd.

Simpplr is easy to setup and administer. The native phone apps helps our users to engage with each other whether they are in the office or out of it. The organizational chart syncing with our HRIS system saves us a ton of time.

Unfortunately, at this time Simpplr doesn't have native calendars which forced us to find a different solution to our scheduling needs. Also, there is a "not useful" flag that users can use on content posts. It would be nice if that was an optional feature.

Simpplr’s intranet, branded the Hub, is a great place to find up to date documents and stay informed on company news. It’s easy to use, responsive, and always up-to-date.

I wish more of the company could align on this single employee portal. It’s great to have one place for our critical information.

Having a single source of truth that can easily be shared across teams is a real game-changer for us. It was incredibly easy to create content and to onboard other teams to get theirs uploaded as well. Prior to launching with Simpplr we had business-critical information in a lot of different places, and this tool helped gather everything into one elegant solution.

Our only real issue was the heavy reliance on images to drive content, as we don't have a huge repository of options for this.

Great value for the price and easy to implement and use.

No real cons from my perspective. Tool is easy to use and easy to implement.

We were looking for an easy-to-deploy, modern, graphically-driven intranet solution, and Simpplr was the clear choice. We have been thrilled with our implementation, and the after sales care has been outstanding.

Would like to see an awards or incentive functionality, and an embedded survey tool.

Extremely user friendly & intuitive! The new org chart and bio feature really connects the whole company.

There has been slow adoption with a few Accounting employees, but that is more of an us issue.