---
description: Learn how Sage HCM can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: Sage HCM Reviews, Prices & Ratings | GetApp South Africa 2026
---

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# Sage HCM

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> Criterion HCM is a cloud-based human capital management solution designed to help midsize businesses manage payroll, benefits, time tracking, attendance, and talent engagement. The platform also helps users streamline the employee life cycle, administration, enrollment, and compliance reporting.
> 
> Verdict: Rated **4.3/5** by 13 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Sage HCM

The Criterion HCM Platform features: &#10;&#10;• Powerful Enterprise-Grade HCM Criterion HCM is a cloud-based platform that delivers comprehensive, fully integrated HR, Payroll, Talent Engagement \&amp; Workforce Management functionality at a fixed price. With a multitude of dashboard and self-service features geared to attract, develop, engage and service employees, Criterion HCM reduces time, costs, and complexity for administrators, while employees enjoy secure, 24/7 access to their personal HR information and assets.  &#10;&#10;• Simplified, Best-in-class User Experience Delivering enterprise power does not mean sacrificing user delight. Criterion’s advanced HTML 5/Java-based technology delivers a sleek, modern, single-page user experience enabling administrators and employees to quickly access and navigate Criterion from their desktop or mobile devices &#10;&#10;• Rapid Integration \&amp; Configuration Criterion’s open, 100% REST API architecture enables rapid integration with hundreds of internal IT or data systems, as well as cloud ERP, benefits, and payroll carriers, even custom App’s. Our platform accomplishes the easy, but “loves complexity” and can be configured – in days not weeks - to accommodate unlimited, often unique payroll, labor, compliance, or industry specific requirements.  &#10;&#10;• Enterprise Scalability \&amp; Security With near 100% uptime, the Criterion HCM Platform provides enterprise-class security and scalability, even for large enterprises topping 10,000 employees. HCM client data is securely hosted and protected by Amazon Web Services (AWS) and includes 24/7 monitoring, threat detection, daily back-up, and data recovery services.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 13 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Sage
- **Founded**: 1981

## Commercial Context

- **Starting Price**: US$11,00
- **Pricing model**: Per User
- **Target Audience**: 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United Kingdom, United States

## Features

- 360 Degree Feedback
- 401(k) Tracking
- API
- Alerts/Notifications
- Applicant Tracking
- Attendance Management
- Attendance Tracking
- Benefits Management
- Check Printing
- Compensation Management
- Dashboard
- Deduction Management
- Direct Deposit
- Document Management
- Document Storage
- Employee Benefits Administration
- Employee Database
- Employee Engagement Software
- Employee Management
- Employee Onboarding

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Employee Scheduling Software](https://www.getapp.za.com/directory/583/employee-scheduling/software)

## Related Categories

- [Employee Scheduling Software](https://www.getapp.za.com/directory/583/employee-scheduling/software)
- [Benefits Administration Software](https://www.getapp.za.com/directory/254/benefits-administration/software)
- [Human Resources Software](https://www.getapp.za.com/directory/256/human-resources/software)
- [Direct Deposit Payroll Software](https://www.getapp.za.com/directory/3683/direct-deposit-payroll/software)

## Alternatives

1. [BambooHR](https://www.getapp.za.com/software/20517/bamboohr) — 4.6/5 (3108 reviews)
2. [ADP Workforce Now](https://www.getapp.za.com/software/100336/workforcenow) — 4.4/5 (7170 reviews)
3. [UKG Ready](https://www.getapp.za.com/software/91248/ukg-ready) — 4.2/5 (984 reviews)
4. [Dayforce HCM](https://www.getapp.za.com/software/103401/dayforce-hcm) — 4.3/5 (1053 reviews)
5. [UKG Pro](https://www.getapp.za.com/software/90960/ukg-pro) — 4.3/5 (703 reviews)

## Reviews

### "Good For Talent Engagement Solutions" — 5.0/5

> **Joel Neil** | *31 August 2023* | Media Production | Recommendation rating: 8.0/10
> 
> **Pros**: Interface looks good and appealing when you adapt to it. Shows history of anything you need and creates quick graphs in real-time.
> 
> **Cons**: Not very easy to use at the beginning, lots of features that we do not use regularly. Need to keep simple.
> 
> Integrated with other HCM software, worked on the talent engagement, outcome was satisfying.

-----

### "Great software for HR and employees" — 4.0/5

> **Mac** | *08 November 2023* | Consumer Goods | Recommendation rating: 9.0/10
> 
> **Pros**: I really like the functionality for signing up for courses/lessons that we have to do as a company. It's super easy for me to register for classes on Criterion, and it syncs to my calendar. I also really like the time management aspect of it, where I can see how many PTO day's I have left in a year.
> 
> **Cons**: I feel as though the UI is a bit dated - it looks a bit old, but that could be something we can change on our end.
> 
> Overall, it is a great platform for managing our time-off and payroll. I love that I can see how much of my pay is going towards taxes, and all the different breakouts. I would recommend it to companies looking for HR platforms.

-----

### "Buyer Beware\!" — 2.0/5

> **Linda** | *08 February 2021* | Retail | Recommendation rating: 0.0/10
> 
> **Pros**: It is easy to see an employee's history.&#10;The time clock functionality is definitely a plus.&#10;Processing payrolls are streamlined with minimal data input.&#10;The re-hiring feature is very beneficial.
> 
> **Cons**: There is a rounding issue with reports.  The actual amount paid to employees' do not match reports.&#10;Very difficult to get issues resolved timely, if ever resolved.&#10;The system does not have the capability to create files to upload for state W-2 reporting (even though we were told that would not be a problem before purchasing).&#10;Many times it has taken up to 45 minutes to log into the system.&#10;It is difficult to get reports that meet certain needs for reporting benefits.  End up using several reports to consolidate into one for the required reporting information.&#10;Issues with employees that live is one state and work in another state.

-----

### "Criterion for nation-wide construction company" — 4.0/5

> **Chelsey** | *08 December 2021* | Construction | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use and to be trained on. Everything filters into the appropriate to eliminate double entry
> 
> **Cons**: Employee history could include more information for companies who have employees who come and go multiple times.
> 
> We eliminated double entry, have saved money and storage on saving personnel files and are able to customize access to many people to use the system as it works best for them while maintaining security.

-----

### "My experience with criterion" — 4.0/5

> **Alekhya** | *02 March 2023* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: Minimum data input with faster payroll processing.It is very faster to look for employees information. Great utility tools for minimum data input. The double entry problem is also eliminated
> 
> **Cons**: There is a slight lag due to heavy load and thereby performs slow

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## Links

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| Locale | URL |
| de | <https://www.getapp.de/software/119275/criterion-hcm> |
| de-AT | <https://www.getapp.at/software/119275/criterion-hcm> |
| en | <https://www.getapp.com/hr-employee-management-software/a/criterion-hcm/> |
| en-AE | <https://www.getapp.ae/software/119275/criterion-hcm> |
| en-AU | <https://www.getapp.com.au/software/119275/criterion-hcm> |
| en-CA | <https://www.getapp.ca/software/119275/criterion-hcm> |
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| en-ZA | <https://www.getapp.za.com/software/119275/criterion-hcm> |
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| es-MX | <https://www.getapp.com.mx/software/119275/criterion-hcm> |
| fr | <https://www.getapp.fr/software/119275/criterion-hcm> |
| fr-BE | <https://fr.getapp.be/software/119275/criterion-hcm> |
| fr-CA | <https://fr.getapp.ca/software/119275/criterion-hcm> |
| nl | <https://www.getapp.nl/software/119275/criterion-hcm> |
| nl-BE | <https://www.getapp.be/software/119275/criterion-hcm> |

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