Pantheon Reviews

Changing theme codes and debug new features is so fast and easy via live tools is wonderful and safe, and it has a lot of great features for site developers and web designers. The convenience and simplicity of the main dashboard when reviewing all projects are all in one place and we can see the progress or stoppage of each project at a glance. Integration our favorite applications into our website projects is awesome. Great Security Tools, and User Access Management.

Cache settings and advanced features are very limited, It is very important to be able to put a password on each of the projects on the dashboard, and different admins and web developers can be added to the task.

I love how it's built from the ground up to be secure and high-performing as well as having a workflow that enables me to spend less time on DevOps and more time delivering high-value business requirements to clients.

At first, I hated the fact that I couldn't install plugins and themes directly on the Live environment. Pantheon has also published numerous workarounds for various plugins that want to write to the Live environment's directories.

But after getting used to this reality, I realized that such a strict web hosting environment security protocol results in two benefits: 1) it has resulted in _not one_ Pantheon-hosted website in my portfolio ever being hacked and 2) it helps me weed out the non-secure plugins and themes that don't follow best practices on security.

I love the DevOps nature of the product. Every site and environment is set up in containers and easy to duplicate.

I love their terminus program, which makes it easy to script up various things, like making backups, duplicating environments, clearing caches, and operating drush on any site/environment.

I love their technical support and every employee I have worked with. They are super-friendly, love their job, and want you to succeed.

The learning curve coming from another provider. We had to change the way we organized and committed our code. But once that was done, it has actually made it easier for us to jump into new functionality and sites.

Pantheon is easy to use and setup your first site on. It has good integration with popular Git platforms and its own Git. Multidev environments help to demo features easily and really benefit the QA and development workflow.

As any cloud hosting it has certain limitations due to its cloud nature.

Multidev. Without a doubt, the multidev was a feature i loved the most. We don't use pantheon anymore but its our first go-to choice when recommending others

Pricing. It became very expensive to maintain our sites on pantheon. We moved to kinsta, because it was cheaper for us.

We were hopeful we would see an increase in site speed and early indications seemed positive.

Lacking in customer support and ethics.

This platform is great for development centric needs. It provides seamless integration with GIT and allows developers to work together utilizing a multi-dev setup.

This setup can be used by anyone, but it does have a learning curve. I would not recommend it for low tech clients to utilize directly without someone techy to intervene.

I love the code management and seamless transition between dev, test and live environments. It is rare to work on a platform that is both beautiful and provides tons of features and functions.

Since the code is fully locked on test and live environments, I never had problems when it came to malware, or bots attacks. Just never happened.

Pantheon revised their pricing strategy earlier this year and I had to move my sites out. Mind you, it was because my sites were going to become too costly to host their when they don't necessarily get as much traffic or get a lot of traffic but not page views.

Unless you're hosting a membership website or an ecommerce portal where the average user visits 3-4 pages, the revised plans don't make sense.

I love the simplicity and workflow that Pantheon's platform enforces. Also, their command-line tool, Terminus, allows me to interact with the Pantheon platform programmatically using single commands or even writing bash scripts, which can save hours of time.

I didn't understand what a time-saver it was sooner.

Pantheon is has wonderful UI that is easy to use. I love the the development, test and live environments and how easy it is to moving code from one to the other. The automatic backups are also great and can be a life-saver when in a jam. Pantheon support threads and help are also exceptional. I've only had to contact the pantheon on chat once. They were quick to respond and pointed me in the right direction.

The only drawback I have found is some Drupal modules do not work well on Pantheon due to Pantheon's security settings. For example, exporting Drupal Webform results to CSV will not work without a patch. Pantheon is aware of the issue, and points to a user patch that does help. That said, I would rather have good security than ask Pantheon to bend its security rules for a Drupal module.

Didn't get that far. Unfortunately, the process broke down, and then I was basically told tough.

Customer Service = ZERO
The website and pricing structure are VERY misleading.
Sales are good at getting you to commit by failing to mention important information.