QCBD Reviews
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57 Reviews
- Industry: Biotechnology
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I am now at my 3rd company using QCBD. Each has benefited greatly for audits and day to day...
Reviewed on 2018/02/14
My first experience with QCBD, the company already had it installed. The other two realized the...
My first experience with QCBD, the company already had it installed. The other two realized the opportunity and instituted the application without reservations. Management, auditors and operators enjoy how simple it is to use and how easy it is to find the QMS information and data.
Pros
What impresses me most; is having external customers and their executives, with expensive and complex eDMS tools, appreciate the amount of information available within a few screens and search clicks.
Cons
The amount of data that can be searched by or with an auditor increases the likelihood of finding; which means we must be diligent in perusing everything.
- Industry: Aviation & Aerospace
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
One word comes to mind when describing this software, phenomenal!
Reviewed on 2021/02/02
If you are searching for software to make audits successful, store information in one location,...
If you are searching for software to make audits successful, store information in one location, make info easily searchable, email automated reports, and earn positive comments from the auditors you encounter, then this software is a must-have.
All of the above back with top-notch customer support is why our company recommends QCBD!
Pros
We are an ISO/AS certified company and started by incorporating all QMS documents; our goal was to track revisions and changes to the documents and eliminate the gaps with network folders and passwords previously used to control Word docs. This was a vast improvement for our company; the most challenging part of implementing was convincing the staff this was a necessary step in continuous improvement.
We then worked on implementing CAR’s and PAR’s. The CAR process follows the 8D methodology and is another game-changer in promoting consistency within the company. The process and requirements are clearly defined, and each of the field names can be easily modified to fit the terminology used in your company. Tasks can be added, approvers assigned, and so much more.
The next step was phasing out the Excel sheet we used as a training matrix and implementing the training module. This module is a must-have! QMS documents can be tied to a training record with one-time training requirements, training by date, or training on change. The training matrix is set up by department, position, or job function; this eliminates remembering who and what has to be trained for each position. When a new employee starts, it is as simple as classifying a few predetermined parameters, and the software issues the training matrix consistently every time.
Other modules we are using include Process Deviation, Supplier Management, with is Customer Complaints to be the next implementation.
Cons
There is no software out there that will do everything you want; however, with QCBD, if you can imagine it, there is probably a way to get a similar result. In other words, the ability to make customizations to the modules, layouts, access levels, etc., are powerful tools.
- Industry: Chemicals
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Effective Quality Database software at reasonable cost
Reviewed on 2017/05/12
Organizes all my ISO requirements in one location
Organizes all my ISO requirements in one location
Pros
Excellent customer support & fast responses
Easy to set up and use
Robust - Doesn't crash, drag, or freeze-up on network
Low cost
Cons
In ability to add user defined fields within tabbed records - limited to one tab
Cannot create separate asset lists
Limited Maintenance module features
- Industry: Packaging & Containers
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product and customer service
Reviewed on 2020/12/29
QCBD has significantly upgraded the paper based system that was in use and helped remove silos to...
QCBD has significantly upgraded the paper based system that was in use and helped remove silos to better understand and manage our QMS. We have taken control of the quality system and have established the QMS as a value added business group. The benefits of a custom configuration have allowed us to personalize the system. The implementation and configuration of the software included a deep dive into our quality system to ensure the software and the system worked together. It was a valuable exercise to review processes and procedures to ensure they were optimized.
Pros
The software is well developed to meet the needs of various compliance requirements and the communication between the modules allows us to identify trends across various quality programs.
A few pros listed below.
1. Custom configuration
2. Customer support
3. Ease of use
4. Training materials available
5. Compliance features (E-signatures, validation options)
6. Low cost
7. Custom reporting options
8. User friendly for all levels of the organization
Cons
There are a few little things that anyone could find with any software program that does not exactly fit their need and that is the case for QCBD too, but the cons are minor and are far outnumbered by the pros.
- Industry: Biotechnology
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing QMS software. Unbelievable price. Unparalleled technical support. A real find!!
Reviewed on 2018/09/18
We have used QCBD since 2012 when we started to seriously work toward certification to ISO 13485. ...
We have used QCBD since 2012 when we started to seriously work toward certification to ISO 13485. QCBD facilitated our certification readiness because the QMS forms/records function (customer complaints, change orders, process deviations, corrective actions, etc) ensures that the completeness of documentation is consistent; data fields can be set to "required". Document revision control is further ensured because QCBD automatically prints a release status and print date timestamp along the top edge of each page, by default. User access is managed with a flexible system of use privileges/right as set by a QCBD Administrator. The electronic signature feature is compliant with 21 CFR Part 11. Lots of features. I 100% recommend QCBD to anyone who asks.
Pros
All the QMS document control and record requirements are addressed with a single application, QCBD. Everything is in one place. Records can be linked together which makes the whole story easy to remember and explain to an auditor. Certification auditors and auditors who come on behalf of our customers are always impressed with our documentation and record control. Our certification auditor told us she has suggested QCBD to clients who are still struggling with manual document control and QMS records systems because they think they cannot afford a software-based system. Technical support is responsive, helpful, and gracious. Suggestions for improvement are considered. The technical support is the best I have ever worked with. Ever!
Cons
Customization options are less flexible than I would like; some modules are more flexible than others.
I would like to see better supporting documentation. The hotfix software upgrade notes are not always clearly written. The user manuals are not as complete as I would like, however, the on-line videos are helpful and easily accessible.
- Industry: Biotechnology
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Mostly Pleased with this product
Reviewed on 2019/06/03
I needed a way to electronically route documents and I had a limited budget. As our company grows...
I needed a way to electronically route documents and I had a limited budget. As our company grows we many not be able to keep this system, but I hope we can. Our parent company really does not like this software. Other divisions wanted to try it, but they indicated it would not happen.
Pros
It is easy to use, changing modules and customizing them is simple compared to other eQMS systems. I want to implement the full package but resources and time make it difficult for me to begin implement all the modules.
Cons
Some of the updates really cause problems. A recent one for example. Otherwise there is more to like than dislike. The search capabilities are limited, I really want to be able to search by part number, or search by words with the document. I wish it would save the search I was on so I don't have to go back to recreate the search. I do use the filter and that helps but there is some inconvenience with the search capabilities. I also would like an email alert for equipment that can be set up to notify me when a piece of equipment is due for maintenance or calibration.
Response from CAMA Software
Thank you for your feedback. The glitch in the recent update has been resolved. Searches that you create can be saved as "Saved Queries". The Report Engine can provide automatic email notifications such as the calibration due that your describe.
- Industry: Medical Devices
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The QCBD software has been without a doubt, a significant improvement in our QMS system.
Reviewed on 2018/07/26
Our company benefited greatly by purchasing and installing QCBD as our quality management system....
Our company benefited greatly by purchasing and installing QCBD as our quality management system. The results were apparent within the first couple months when reporting began that QCBD software really does work.
Its a great solution that provides great management tools for any size company. I have used the software at two different companies and has seen major improvements within the quality system.
Pros
QCBD software has made compliance to 21 CFR Part 11 and other standards very easy. The validation package that is received with the software is easy to follow and very detailed and complete.
Also, the integration of modules and being able to link between different records has made our control of documents and records much easier, including training. Training was poorly controlled at our company prior to QCBD, within the first month, we had a grip on the entire companies training.
Cons
Overall, the QCBD software has fulfilled our companies requirements for an electronic quality management system. Although at times during customization and setup, there were challenges to overcome, but CAMA software was always helpful, responsive and had always found a solution that worked for our quality system.
- Industry: Mechanical or Industrial Engineering
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Algas-SDI International LLC
Reviewed on 2021/04/09
QCBD has been an instrumental tool in my ability to succeed in the role of a Quality Manager at our...
QCBD has been an instrumental tool in my ability to succeed in the role of a Quality Manager at our company.
Pros
QCBD software integrated all of the modules that our business needed under one package making it easy to find data and link everything. The ability to run reports and trends is extremely helpful. Using QCBD has helped us lower our overall COQ by improving our processes, keeping our suppliers accountable, conform to regulatory requirements as well as keep track and address customer complaints promptly.
Cons
It would be useful if individual modules could be configurable with respect to where each field is and also if preview of such configurations is available. Different business have different needs and layout requirements.
- Industry: Airlines/Aviation
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic Product and Customer Service! A** Highly recommended
Reviewed on 2020/10/09
I have found the application to be superb for our needs. The setup and the especially the customer...
I have found the application to be superb for our needs. The setup and the especially the customer service we have received as a business has been world class. We are really seeing the benefits now of using the system in the business and the customer services team especially [SENSITIVE CONTENT HIDDEN] have helped us overcome the challenges presented by COVID and also our growth by provided excellent communications and also timely responses to ensure we can continue to use this fantastic application without any downtime. We recently passed an AS9100 audit here and QCBD played a big role in that.
Pros
I have been very impressed with the user interface and the training provided. It is very easy to grasp and is an excellent system for tracking quality. The system is also very good to manage as an IT manager the build is really good and the data is very robust.
Cons
I have no improvements for suggestion. We are very happy.
- Industry: Medical Devices
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A very intuitive software very easy to use, with a excellent price to accomplish regulation.
Reviewed on 2018/04/04
I have experience with other 4 Quality software, all of them requires a lot of training. However...
I have experience with other 4 Quality software, all of them requires a lot of training. However QCBD was the more easy to learn how to used, the same week I started on my new company I was able to created reports.
Pros
Very easy to use, that means complex training is not require.
An accessible price for small and medium companies.
Very easy to create simple excel reports
Very easy to implement changes (for example include new fields if required)
Cons
Automatic email notification are not programmable for all reports.
Automatic Graphs are not available from the Reports created.
- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
QCBD for Embedded Computing Industry
Reviewed on 2019/09/16
We just passed our 12 month ISO9001 surveillance audit with zero non-compliances. Our entire QMS...
We just passed our 12 month ISO9001 surveillance audit with zero non-compliances. Our entire QMS audit was conducted in a conference with pretty much nothing by QCBD up on the screen going through various processes and procedures. QCBD is truly the best investment we’ve made as part of our ISO prep.
Pros
Ease of use, SQL-based, thin client software easy to distribute to the whole company. It allows us to be mostly paperless. We also like that it is locally installed on our servers and not cloud-based...less prone to data loss.
Cons
The initial setup was a time-consuming and little bit onerous but once it is setup, the maintenance is minimal...it just runs.
- Industry: Computer Hardware
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
QCBD makes IOS9001 Audits a breeze!
Reviewed on 2018/10/01
We love it. QCBD is the linchpin for almost everything we do with respect to QMS and quality...
We love it. QCBD is the linchpin for almost everything we do with respect to QMS and quality improvement.
Pros
1. Full featured product with all the relevant modules necessary for a typical ISO9001 audit.
2. Makes the audit as simple as bringing up QCBD in a conference room and walking the auditor to all relevant document, procedures, and records from CARS and NCMRs, to Document Control and Training.
3. The price is ridiculously low compared to comparable products.
Cons
Customizing the user interface for the various modules is not very straightforward, but it is manageable. The trouble is that when we haven't done it in a long time, we have to figure it out again from scratch.
- Industry: Medical Devices
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
QCBD
Reviewed on 2019/05/07
We use QCBD for Complaints, Supplier Management, Nonconformances, Corrective Action, Training and...
We use QCBD for Complaints, Supplier Management, Nonconformances, Corrective Action, Training and have most recently started using it for PM.
Pros
The software is very user friendly and I am continually finding out new capabilities that it has to help streamline procedure to software. QCBD is easy to follow and has appropriate stops in place to mitigate inadvertently closing a record out before appropriate steps are complete. I have already recommended QCBD to suppliers.
Cons
I would like to be able to just go back to my previous screen view by using a back arrow. When filtering data, and then opening one record from the filter, it doesn't allow to go back to the Spreadsheet view for that filter setting.
- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Software!
Reviewed on 2022/08/18
Pros
It was very easy to deploy and start using. It makes managing all the various processes a whole lot easier. The modularity and ability to customize most everything is great! The responsiveness of their Customer Service team is awesome. I would highly recommend this software to anyone looking to find an easier all in one solution for managing a Quality System.
Cons
There are a couple of minor issues that are irritating occasionally, but not really worth mentioning.
- Industry: Medical Devices
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
QCBD to support QMS for medical software devices
Reviewed on 2021/05/12
We have had a very good experience with QCBD. The learning curve is steep if one has never used a...
We have had a very good experience with QCBD. The learning curve is steep if one has never used a system like this or they are new to QMS, but that may not be unique to QCBD. Customer support is excellent.
Pros
It is easy to use and has all the features we need.
Cons
The update cycles. We would like an automatic notification instead of manually checking.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
I have helped various clients achieve FDA Reg. compliance with QCBD-it is my #1 QMS software...
Reviewed on 2018/06/15
Pros
As a Quality/Regulatory consultant, I help small to medium sized medical device manufacturers develop, implement, & maintain quality management systems. QCBD's ease of use, customization to user's needs, & awesome modular design, has always impressed auditors & inspectors, as well as the manufacturer's own customers!
Cons
I don't have much for Cons.; I would like to see more use of graphics in the software such as equipment pictures in the Equipment Module etc., but this is minor.
- Industry: Defense & Space
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
QCBD is an excellent easy to use quality software
Reviewed on 2016/12/13
We are an aerospace, defense and medical technology company and use QCBD across 8 sites and utilize...
We are an aerospace, defense and medical technology company and use QCBD across 8 sites and utilize every module. While we have a separate MRP/ERP and document data vault, we utilize the Master List and Change Management modules along with the other modules. We have had excellent feedback from our AS9100, ISO 13485 and our many on-site customer audits regarding our use of QCBD. QCBD has become a staple for our company.
Pros
It is a one stop shop for handling your company's basic quality needs
Cons
Setting up the training module with a large group and many documents takes time but is worth the effort
- Industry: Medical Devices
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great functionality, regardless if you are a large or small company
Reviewed on 2019/10/04
I love this quality system and is a great aid in day to day operations.
I love this quality system and is a great aid in day to day operations.
Pros
The MasterList, Change Order and Training Matrices/Plan is what I use most and has the most impact, I cannot begin to tell you the time save, tracking, etc that this gives.
Cons
My company is very specialized and there is one module we have found we at this time can't configure for use. But it hasn't stopped or made our current processes less effective.
- Industry: Automotive
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good service
Reviewed on 2018/07/26
Great for document control
Great for document control
Pros
User-friendly easy to learn great for multi plants to use. Like the being able to view all sites or just the site you are located. Like the same rights as someone else.
Cons
Not being able to put everything on tabs or moving some things around on the tabs. Some of the reports will not let you add who approval is waiting on. Would like if there was screen where you could move fields like in the change order tab.
- Industry: Consumer Goods
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ISO 9001 / API Q1 Approved!
Reviewed on 2016/08/22
I tested out numerous QMS systems, and QCBD was the easiest to use. Not to mention, i's on your...
I tested out numerous QMS systems, and QCBD was the easiest to use. Not to mention, i's on your network, so there's no worry about those cloud database's monthly or annual charges.
Pros
The training records, equipment control and document control are easy to use. Setting up the training saves a lot of time down the road.
Cons
Configuring the training records, can get a little confusing, but you get used to it pretty quickly. Customer support could be a little faster at getting back to you.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
QCBD Review
Reviewed on 2022/06/06
I use QCBD daily. I use it most of my day. I also teach QCBD in the new hire orientation classes. ...
I use QCBD daily. I use it most of my day. I also teach QCBD in the new hire orientation classes. I have worked on many different types of systems and QCBD is by far the best I have worked on.
Pros
I like the fact that it's a user-friendly system. The information is there at your fingertips.
Cons
There is nothing at least I like about this software.
- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Outstanding
Reviewed on 2018/09/20
QCBD is allowing Thermo Fisher Scientific, Scotts Valley, to upgrade the quality and efficiency of...
QCBD is allowing Thermo Fisher Scientific, Scotts Valley, to upgrade the quality and efficiency of our QMS as the major component of re-instituting an ISO 9001:2015 registration for our site.
I highly recommend this software for any organization in need of an easy to use and manage quality system.
Pros
QCBD is an affordable, intuitive, flexible solution for any organization that needs and integrated QMS.
Cons
My only constructive criticism for CAMA is that when submitting questions or ideas for improvement via the online help desk, the initial responses are sometimes less than helpful. I've had a few experiences where what I had reported as my point of frustration was literally repeated back to me in a sort of "that's the way it is" language, without reference to my suggestion or question of what might be possible.
This has never been a problem when reporting an error or bug; and I have to say that when I've dealt in particular, the support has been exceptional.
- Industry: Electrical/Electronic Manufacturing
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great software for linking together many aspects of the business
Reviewed on 2020/12/03
Pros
The inter-connectivity between the modules and the way it helps keep items linked together for easy reference.
Lots of reporting options with the ability to customize fields displayed.
Cons
I dislike the output forms for the Corrective Action Module, I wish they could be customized like the reports.
- Industry: Oil & Energy
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best bang for your buck
Reviewed on 2020/07/14
I have been using this software for 10+ years with 2 different companies.
I have been using this software for 10+ years with 2 different companies.
Pros
Easy to use and customize, records in each module can be linked, cannot beat the value for the money, customer support is top notch
Cons
I wish that fields could be moved around when customizing, more of an aesthetic issue than anything. Functionally not an issue.
- Industry: Glass, Ceramics & Concrete
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good application
Reviewed on 2017/01/30
It facilitates our work managing our system. modules cover main issues. Automatic e-mail remainders...
It facilitates our work managing our system. modules cover main issues. Automatic e-mail remainders may be great to improve follow up.
Pros
several modules, customization to user needs.
Cons
follow up, e-mail remainders
Response from CAMA Software
Thank you for your feedback. There is an optional feature called the "Report Engine". The Report Engine will allow you to configure the software to send e-mail notifications and reminders automatically.