Quorum Reviews

Quorum helps us generate actionable insights on a routine basis. It is most helpful for us to understand what elected officials are talking about on social media and owned channels.

Lack of mapping integration at the state legislative level.

Quorum is a must-have for public affairs and government relations professionals. I have used Quorum for 5 years and continue to be a big fan of the product.

I don't have any problems or cons with the software.

Very effective, has allowed our organization to collect thousands of contacts and make significant lobbying pushes at a state and federal level.

There are always things that could be streamlined, but they're constantly adding functionality. If a specific process isn't made their customer service will do what they can to bridge that gap.

The data streams are incredible. It has up-to-date contact information for all legislators and legislative staffs, amongst other data.

I can't think of anything I find unsatisfactory.

I love Quorum! The best thing about Quorum is honestly their customer service and staff. Of course, the website is wonderful as well, but the staff honestly make the company what it is. They are always available via the chat function on the website and scheduling a one-on-one training is also very easy. Quorum also offers step-by-step instructions on how to do most everything on their website. I love using Sheets for tracking and displaying bills, and I especially appreciate the public-facing maps that you can set up with your sheets. I also appreciate that the status of legislation is updated throughout the day. I also love how easy it is to search for legislation and I really like that each bill has a direct link to the actual legislation.

Integration with our existing business processes was/is a bit of a challenge. Our company uses StateNet primarily for tracking legislation. Quorum's bill tracking mechanism is a bit quirky and every user at our company is linked in Quorum, which is not a good thing in our case because we all track legislation in different subject areas for different grants and projects. Also if one user marks a bill "unimportant, it is removed from everyone's tracking dashboards. I wish Quorum's bill tracking worked a bit more like StateNet's and then Quorum would be absolutely perfect!!!

Ease of use across all add ons and excellent customer service.

I wish there were more functionality in the state and local tools.

There are so many different components that as long as you invest the time to learn the software, it can make your job so much easier and give you an incredible amount of data. The Quorum team is also excellent to work with -- friendly, helpful and genuinely interested in feedback.

It can take some time to become familiar and learn the features, but it's worth the investment.

Quorum is a feature-rich government relations and legislative/regulatory tracking platform that has helped our federal affairs team to improve our outreach, track legislation, and map our engagement and impact. Quorum's tools, particularly its issue tracking and sheets features, have given us the opportunity to have a bird's eye view and the ability to go granular across the wide variety of issued we track. Quorum is first in class for state legislative tracking, too.

Quorum's rich feature set took some getting used to, and they were very helpful in resolving these initial challenges through a strong customer service offering.

I like that I can quickly reference bill text, status, and latest actions from either my laptop or phone when travelling.

Filters still need to be refined. Still receive a lot of bills that don't impact my business.

Very user friendly on both the user experience side, as well as the administrator side of things where I am able to control nearly aspect of what I would like to do. The customer support team is also incredible. The live chat support always has quick responses and answers, and if they do not know immediately they will get an answer for me in a timely manner.

Nothing, it is the best product on the market and helps me on a daily basis!

Easily integrates into each part of my advocacy work, from outreach to Congressional staff to organizing constituent outreach, Quorum helps make my day more productive.

It can be difficult to navigate, not super intuitive.

What I like most is the functionality of the software. I like the idea of being able to create individual projects, pull calendar of events and being able to send out mass communications.

User-friendly, multi-faceted approach to tracking advocate activity, leveraging advocacy priorities, engaging with lawmakers and their offices, and displaying professional data sets.

Certainly costlier than other vendors, and at times capabilities are discussed and/or promised that aren't quite delivered as described.

The ease of set up is great. For what features it has, it's fairly easy to use and get where you need to go.

It's such a finished product that it doesn't have a lot of flexibility when you need it to do something new or to try a new feature. As such because it's so baked and new feature updates are few and far between, if the tool doesn't do something you need the customer service folks give you a big "shoulder shrug".

The company is very responsive to users' feedback and has implemented many of our ideas and suggestions for improvement. Quorum's Sheets feature has made it easier to develop advocacy target lists and bill tracking charts. Its Documents database is the most extensive I have seen.

We have come across some minor bugs that the company is addressing.

If you work in the public affairs or government relations fields, this software is a must have. No more exporting contact lists of Members (local, state, and federal) in one platform to use in another. No more tracking legislation in one system and grassroots campaigns in another. No more spending hours putting together data from different systems to put together a report on the effectiveness of your engagement and advocacy on that critical bill. Quorum says their system is software built for public affairs. It's not only that, but it's also a game-changer.

Literally the only downside of the platform is how powerful it is and how many features it has. Remembering everything the system can help you do can be a challenge. On the flip side, I can't say enough about Quorum's customer service and their willingness to help. This isn't an hour-long software onboarding for your team. It is regular meetings with the team at Quorum. If you're not careful, you might forget that your public affairs department doesn't have it's own IT team.

I appreciate the suite of options available for organizing bills and officials. It's helpful to be able to select from lists of officials that I've made when sending out an invitation to an event that I think officials might be interested in. I also appreciate that I can track the progress of not only individual bills, but for issue areas at large.

The search bar can be frustrating. For example, if I log onto Quorum and search a keyword like "biodiversity," it often defaults to officials.

The Sanofi SGR Team comments about the bill tracking and daily updates. The system also runs great reports for internal use.

Sometimes, I can't remember how to add or delete a function. But customer services will always jump on a call or webex to assist.

The ability to track legislation and place the desired bills into an easily downloadable spread sheet is the most significant tool for our legislative affairs. Additionally, the ease in creating custom one-pagers for our members is an important feature for providing value for prosecutors who may visit DC to lobby their legislators.

The two areas lacking in some form are custom descriptions of legislation, including short summaries. Further, the service does not provide its own news service, however it very effectively tracks news that may mention your company.

Capturing engagement as we track legislation in a more intentional way helps to not only visibly see but understand the relationships, issues and area where our progress lies and where there is work to do.

Inability to sync with other software or programs being used like VAN.

ease of use, all the information I need in one place, google for government, great alert system

Everyone one on our team is at different "levels" when it comes to electronics/tech issues, yet everyone can managing using Quorum!

Wish there was a way to do a hill day app with this product!

Quorum provides the best customer service of any product I think I've ever used. They are always extremely quick to respond and are direct in answering your question. They ask the right questions, and while most things can get solved within minutes, if they can't, they will get it done as soon as possible--you are not forgotten.

The bulk upload feature is great because you can correlate your cells to the actual fields in Quorum. Extremely intuitive so that it doesn't require a set Excel template to upload.

The custom data and download center is also great for creating leave behinds for our congressmen.

The Outbox feature is great to have, but it is not meant to serve as your primary newsletter service, even though it can. There are many simple email features that are lacking that would be great to implement.

While it can serve as your database of contacts, it is not the best CRM we've ever used. It's definitely meant to be a place for your advocacy efforts but maybe not your entire database.

I enjoy the fact that the information is constantly being updated and that they are always innovating to ensure that the tools make our work easier and improve our deliverables to our clients.

The functionality is superb, if I had to come up with a criticism I'd explore the color scheme and layout to allow for certain most often used functions to pop.

Quorum is great because it combines legislative tracking, grassroots, and outbound email into one tool. I picked up on the tool quickly, but the support team is VERY responsive whenever I do have a question or if I run into a glitch. I also appreciate that I don't feel like I am being sold to when I talk to our rep, more that they genuinely want to help our org accomplish its goals.

Some aspects of Quorum are not user-friendly and take some time to learn. I use Quorum daily, but my colleagues who use it less frequently sometimes have trouble remembering how to complete certain processes like setting up an action alert or policy tracking alert.