Nasdaq Boardvantage Reviews

Nasdaq Boardvantage

4.7 (79)
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Cloud-based board management software

Overall rating

4.7 /5
(79)
Value for Money
4.4/5
Features
4.5/5
Ease of Use
4.4/5
Customer Support
4.8/5
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79 Reviews

Verified Reviewer
Overall rating
  • Industry: Public Safety
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Nasdaq Boardvantage Review

Reviewed on 2021/09/27

Pros

The ease with which it allows my to deploy my work as well as collaborate with external stakeholders to ensure material for meetings are easily accessible.

Cons

The learning curve for new members could be a bit steep but our company has done a great job of developing learning tools as well as leveraging the e-learnings available on Boardvantage to flatten that curve.

Response from Nasdaq

Thank you for writing a review on Nasdaq Boardvantage. We are happy to hear that our platform is improving collaboration with external stakeholders. Please feel free to reach out to your Account Manager anytime for training resources or any other questions.

Brenda
Overall rating
  • Industry: Semiconductors
  • Company size: 5,001–10,000 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Portal Review

Reviewed on 2023/04/05

It is good. Sometimes the plug-in in Microsoft Office is disabled but due to Microsoft updates, I...

It is good. Sometimes the plug-in in Microsoft Office is disabled but due to Microsoft updates, I believe.

Pros

The board books are convenient and look nice.

Cons

I don't like that you can't add fields to documents you are getting signed. Just a signature, no date or other variable field options. It makes the feature too limited.

Elaine
Overall rating
  • Industry: Retail
  • Company size: 5,001–10,000 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Review

Reviewed on 2020/10/29

It’s a good enough product.

It’s a good enough product.

Pros

Far superior to paper board books. Like that I can open on either computer or iPad.

Cons

Even though I repeatedly say no security questions every time I open it I get security questions and sometimes it rejects my answers even though they are correct.
Can be a bit clunky in moving between inbox items

Response from Nasdaq

Hi Elaine, thank you for sharing your experience with Nasdaq Boardvantage. We are happy to hear that our device compatability features have helped streamline your workflows beyond a paperless boardroom. We have shared your feedback with our team, and we appreciate your patience as we continue to improve our digital inbox and security features.

Gloria
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Product

Reviewed on 2023/02/10

Overall it's a good product and easy to use.

Overall it's a good product and easy to use.

Pros

The ease of which it is to use from an administrator standpoint is very important, as well as on the user end. Sending out documents is a breeze.

Cons

The survey function could be improved since you can't add it to the briefcase or new items.

Clare
Overall rating
  • Industry: Medical Practice
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Board member response

Reviewed on 2023/02/25

Pros

Ability to have meeting agenda and materials easily accessible.

Cons

I have not found anything that I don’t like about the software.

Rita
Overall rating
  • Industry: Oil & Energy
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Best Board Portal to conduct paperless Board Meetings

Reviewed on 2021/09/28

One of the best software to conduct meetings paperless. We have saved a lot of time, money, effort...

One of the best software to conduct meetings paperless. We have saved a lot of time, money, effort in printing documents for each of the Board member and then binding it. After the meeting just one copy was retained and the others had to be discarded or shredded, which was a lot of wastage of paper, time and effort..

Pros

Amendments, replacement of documents can easily be done even just few minutes prior to the meeting and it would reflect on portal of all Members

Cons

Briefcase should have an easy search option of documents by a word, phrase, etc.

Response from Nasdaq

Hi Rita, thank you for taking the time to leave a review on Nasdaq Boardvantage! We are thrilled to hear it's saved you and your board valuable resources when conducting paperless meetings. We appreciate your feedback on our Briefcase feature, and we have shared with our team.

Fred
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 2.0 /10

One place for all material

Reviewed on 2023/02/10

Pros

Allowed consistent access to everything

Cons

Emails are difficult to manage and delete in quantity.

Ann
Overall rating
  • Industry: Research
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Sr. Executive Assistant

Reviewed on 2021/09/27

I was on the team of searching for a board portal and am one of the Administrators. My first...

I was on the team of searching for a board portal and am one of the Administrators. My first training was on-site for one day, and customer support was very helpful, and I felt I had a good handle on the produce. We began a review of our site with our Customer Success Manager over the last several months and I know feel that I have a much better grip on the product and can't wait to learn more!

Pros

Nasdaq Boardvantage is easy to set up and use. We have six team sites for our organization and with the assistance of our Customer Success Manager, we have been able to create a Dashboard so our board members can access information with a few simple clicks.

Cons

I haven't experienced anything on the site that I dislike!

Response from Nasdaq

Hi Ann, thank you for writing a review on Nasdaq Boardvantage. We value your feedback and are thrilled to hear that your Customer Success Manager is helping your organization get the most out of our solution. We look forward to continuing to serve you and your board.

Katherine
Overall rating
  • Industry: Financial Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Keeping Our Organization's Board Organized

Reviewed on 2021/09/27

Approvals are easy to accomplish quickly, the customer support is amazing, the software is fairly...

Approvals are easy to accomplish quickly, the customer support is amazing, the software is fairly intuitive and easy to use.

Pros

Nasdaq/Boardvantage is the best way to keep your Board materials organized, easy to search and all in one place. I am so glad the days of sending board materials overnight and then slip-sheeting updated documents on meeting days is over!

Cons

As a keyboard person, I wish hitting the "Enter" key were an option (rather than having to grab mouse to click on "Submit" button).

Alternatives Considered

Diligent Boards

Reasons for Switching to Nasdaq Boardvantage

I had used Boardvantage previously.

Response from Nasdaq

Thank you for you review Katherine! We are happy to hear that Nasdaq Boardvantage makes the approval process easy and our customer support is meeting your needs. We value your feedback and are always looking to enhance the user experience.

Eric
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Thanks

Reviewed on 2023/02/03

Pros

Support provided is always accurate and helpful.

Cons

none so far that I am aware of

Renia
Overall rating
  • Industry: Government Administration
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Works wonders for us

Reviewed on 2019/12/20

I like that we no longer have to mail out confidential board materials and it cuts down on...

I like that we no longer have to mail out confidential board materials and it cuts down on confusion when updates are made. In the past we had to bring printed copies of revisions or additions to the meeting if they were made after the materials had been mailed to the board members. I notice that most board members use their IPad so no materials are printed which cuts down on confidential documents being misplaced.

Pros

I liked the ease of updating the board materials once they are posted.

Cons

Can be pricey if you are on a limited budget. Also if your board members are not used to using current technology there will be a learning curve.

Response from Nasdaq

Hi Renia,
We are thrilled to hear that Nasdaq Boardvantage works wonders for your board! Thank you for sharing your thoughts with us. We look forward to continuing to serve you and your colleagues.

Milica
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review

Reviewed on 2020/01/03

Great

Great

Pros

Several features make it very practical: Ability to structure folders easily, send emails in the software, link to corporate email, change permissions by document, etc.

Cons

Can be glitchy sometimes in certain browsers

Response from Nasdaq

Hi Milica - thank you for sharing your thoughts with us! Nasdaq Boardvantage is committed to product innovation to better serve governance needs, and we're very happy to hear your satisfaction with these features.

Lisa
Overall rating
  • Industry: Insurance
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Multi channel and multi company access

Reviewed on 2020/05/26

Pros

All of my boards all use Nasdaq Boardvantage, so once I learned it, it was easy to translate to the other companies

Cons

Not all of my boards are on the same version, which sometimes makes Access tricky. For example, there is an issue with continued access using Safari.

Response from Nasdaq

Hi Lisa, it's great to hear that you are using Nasdaq Boardvantage for all of your boards. Don't hesitate to reach out to our outstanding customer support team if you are having trouble with accessing the latest version of the software.

Cheryl
Overall rating
  • Industry: Insurance
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Workable Tool but tool could use some improvement

Reviewed on 2020/10/29

Pros

I like the post it notes, highlighting, feature. Relatively easy to use. Customer service representatives are very helpful.

Cons

I dislike the following things:
(1) The sync function is slow. It is unwieldy and slow. It is hard to eliminate prior (older) documents from syncing each time into the briefcase.
(2) I don’t find the website particularly attractive.
(3) I think a user manual would be helpful so I don’t have to keep calling the NASDAQ BoardVantage customer service respresentatives.

Response from Nasdaq

Cheryl, we are pleased to hear that you have found our customer service helpful and apologize for any inconvenience you've encountered! The Nasdaq Boardvantage team is committed to improving your experience and we have shared your feedback with our team. Thank you, we look forward to continuing to support you and your colleagues.

Ann
Overall rating
  • Industry: Banking
  • Company size: 10,000+ Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Support

Reviewed on 2023/01/06

Pros

I had to contact support on 3 separate occasions. They were all very knowledgeable and professional.

Cons

As a new person onboarding, there were files I had to download to make it compatible on my computer. This was not shared until I had called the helpline. There should be an onboarding playbook or a manual on the site easily accessible and searchable by key word.

Caroline
Overall rating
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Distributing meeting papers

Reviewed on 2020/10/29

Lots of re-training to irregular users after breaks.

Lots of re-training to irregular users after breaks.

Pros

Time and paper saving in distributing meeting papers

Cons

Need to teach users, set password for irregular users

Response from Nasdaq

Hi Caroline, thank you for leaving us a review. We are pleased to hear that Nasdaq Boardvantage has helped you save time in preparing and distributing meeting materials! Our customer success team is available 24/7 and we look forward to continuing to support you and your colleagues.

Frederick
Overall rating
  • Industry: Insurance
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

An excellent system for corporate directors

Reviewed on 2020/05/11

Recently I had very prompt and responsive help support when calling your help support via telephone.

Recently I had very prompt and responsive help support when calling your help support via telephone.

Pros

Now that I have spent the upfront time fully understanding how to use and navigate through the system
I find it very easy to use in reviewing and annotating board documents.

Cons

It seems much slower to process and download new files than other comparable systems I
have used (e.g. Diligent)

Response from Nasdaq

Hi Frederick, we are happy to hear you've had a great experience with our customer service team and are finding Nasdaq Boardvantage easy to use. We appreciate your feedback and will share it with our product innovation team. Thank you for your review!

Amanda
Overall rating
  • Industry: Banking
  • Company size: 501–1,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product and support!

Reviewed on 2020/04/20

We have had a many year positive relationship with this company and software and appreciate the...

We have had a many year positive relationship with this company and software and appreciate the ease of use for the user and for our Board of Directors. It is a huge relief to be able to easily share confidential information and also to have the option to delete that info remotely.

Pros

This product is easy to use, much like navigating windows and their 24 hour support staff is outstanding when to comes to any questions.

Cons

I really don't have anything not positive to say about this software.

Response from Nasdaq

Amanda, thank you! Nasdaq Boardvantage was designed with security in mind, and we're thrilled that our product is able to help you & your Board in so many ways.

Rachel
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Worth it

Reviewed on 2020/04/06

Overall my experience has been very good. At the moment I believe I am receiving way too many...

Overall my experience has been very good. At the moment I believe I am receiving way too many emails from Nasdaq it is a bit overkill there are 1 or 2 and sometimes more in my In Box for Nasdaq every day. On top of all the other emails I am receiving it does not give me sufficient time to look at them all.

Pros

It saves me a lot of time. It is pretty user friendly. I have always found the customer support to be fabulous.

Cons

The log in process is what I like the least about this software.

Response from Nasdaq

Rachel, thank you for taking the time to write a review! We are actively looking for feedback like yours, and we're committed to improving email and communication governance.

Angelo
Overall rating
  • Industry: Banking
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Verry Effective Software Product

Reviewed on 2020/11/13

Pros

Software is straightforward to use and store documents securely. The other thing I like about the product is the customer service support. They were very responsive and quickly resolved my issue.

Cons

I have not found an issue with the program.

Aya
Overall rating
  • Industry: Insurance
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy to use but need more upgrade

Reviewed on 2020/10/29

Pros

easy to upload and collate documents
easy to share secure documents

Cons

Only word file can be a front page of a book so if any other files, excel or power point, can be a front page, it is more easy to use.
Email system is not comfortable because I cannot see the precious email when creating new email.
When adding documents onto book, it is very helpful if "Update" mark can be added next to the document name on the front page automatically

Response from Nasdaq

Hello Aya, thank you for your feedback. We are happy to hear that you have found it easy to upload and share documents securely! We continue to improve our document management system, so in the meantime your feedback is important to us!

Dana
Overall rating
  • Industry: Banking
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Product

Reviewed on 2020/05/18

The customer service is wonderfully helpful in walking you through any trouble shooting and also...

The customer service is wonderfully helpful in walking you through any trouble shooting and also provided me with a backup alternative in case needed in the future as a temp fix.

Pros

The product makes it very easy to upload documents to create pacakges for Board presentation. And on the flip side, very easy for the Board to obtain and review when the packages are complete.

Cons

I have no complaints about the software at the current time.

Response from Nasdaq

Dana, thank you for reviewing Nasdaq Boardvantage! We love to hear that you and your board find our features useful and our customer service is readily available to help.

Jennifer
Overall rating
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great system

Reviewed on 2020/04/17

We've only just started using it but wanted something that was more secure than sending out emails.

We've only just started using it but wanted something that was more secure than sending out emails.

Pros

I appreciate the ease with which you can create a board book and then change it around as needed to match changes in the schedule as well as the ability to track who has logged into the system.

Cons

Would like an ability to customize reports.

Alternatives Considered

Diligent Boards

Reasons for Switching to Nasdaq Boardvantage

Better value.

Response from Nasdaq

Thank you for this review, Jennifer. It's fantastic to hear that your organization is off to a great start with Nasdaq Boardvantage! Your feedback is helpful to our team when thinking about our next innovation. If you have any other questions, don't hesitate to reach out to our excellent customer service team!

Tammy
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

New User

Reviewed on 2020/04/07

Pros

My company just recently started utilizing this program. So far I can tell that it is very user friendly and the support from my Trainer has been very helpful. I am looking forward to using it every day!

Cons

So far so good! No complaints or issues here!

Response from Nasdaq

Thanks for your feedback Tammy! We are so happy to hear you're looking forward to using Nasdaq Boardvantage everyday and that you're getting great support from your trainer.

Tom
Overall rating
  • Industry: Insurance
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Quality

Reviewed on 2019/12/23

Board discussions

Board discussions

Pros

Easy to use and the support is world class.

Cons

Nothing in particular. Was impressed with the product

Response from Nasdaq

Tom, thank you for sharing your thoughts with us! We're very happy to hear about your experience with Nasdaq Boardvantage, and we are looking forward to continuing to support you and your board!