Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Features
- Industry: Human Resources
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Good features, but spotty functionality
Reviewed on 2020/09/08
I don't have a current alternative for Catalyst at this time, but if I did, I would likely switch to a more consistent, less buggy program.
Pros
Catalyst gives our therapists an easy way to keep track of client data without the complication of using paper or timers. The result is a better delivery of services, which is great.
Cons
This software has been regularly unreliable in terms of data syncing to the server, applications freezing, and data being completely lost.
- Industry: Mental Health Care
- Company size: 1 001-5 000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Catalyst for ABA Therapy Data Collection and Storage
Reviewed on 2021/02/17
Pros
Catalyst was relatively simple to master and I was able to add in simple notes for my RBTs, but nothing too fancy. I am currently an admistrator for my company and I review all the client session notes through Catalyst and I have both experience as a user during my RBT days and a clinical administrator editing and submitting notes for billing the insurance companies.
Cons
I did not like the limited range of Catalyst and I much prefer CentralReach since it had a built in option for systematic prompt fading while Catalyst has no such feature.
- Industry: Religious Institutions
- Company size: 11-50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to use program
Reviewed on 2018/07/12
Easy to use right from your phone!
Pros
I used this program for work and it's very convenient! I was able to download the app on my phone and keep track of everything I needed to while I was on the move!
Cons
Customer service was a little difficult. I had an issue with my account the customer service took a while to get back with me.
- Industry: Insurance
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
BEST CMRS EVER
Reviewed on 2019/09/26
Great product. Much easier to use than other system I've tried!
Pros
It integrates so easily with our phone system and company updates. Everything is so smooth! And anything that needs fixing, the system lets us know
Cons
Nothing! From in system email usage, integration to our birthday system to send out cards to all clients, everything is wonderful!
- Industry: Individual & Family Services
- Company size: 51-200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great tool for data collection
Reviewed on 2019/11/08
Pros
Catalyst is a great tool for data collection and graphing. The graphing options allow for optimal analysis and update live as data is being recorded. I love how details can be added to target goals to ensure staff know exact expectations.
Cons
The software takes a while to sync for users once updates are made from the administrative side.
- Industry: Legal Services
- Company size: 501-1 000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Catalyst is always consistent even regardless of version
Reviewed on 2020/04/16
In general each user will find Catalyst to be well worth the effort, time and money. While there are many platforms that can set reviewers to analyze emails and find privileged information, you will be hard pressed to find another program that has been so consistent. Catalyst is dependable and you will love it!
Pros
I love the consistency that Catalyst provides to the user/reviewer at my law services firm. For over ten years I have worked on numerous versions of Catalyst and each time the program always delivers high speed review screens, loading data and moving our reviews at a nice pace that does not slow my team down.
Cons
Of course each version is different and years ago the software would allow for so much of the email to be seen at once. Lately Catalyst has improve the screen visually with making fonts and the communication of the message more easy to read. The program each year is always improving which is a good sign of a developed program.
