--- description: Learn how BugHerd can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: BugHerd Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Issue Tracking Software](/directory/580/issue-tracking/software) > [BugHerd](/software/120307/bugherd) # BugHerd Canonical: https://www.getapp.za.com/software/120307/bugherd Page: 1 / 4\ Next: [Next page](https://www.getapp.za.com/software/120307/bugherd?page=2) > BugHerd makes website feedback effortless. Clients simply point, click, \& comment directly on a web page. Faster website launches and happier clients every time. Trial BugHerd free today. > > Verdict: Rated **4.7/5** by 65 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of BugHerd Feedback on websites \& other digital assets: Clients and teams can easily leave feedback on designs, images, PDFs, Figma files, websites and more. Collect feedback easily: Feedback and bug reports are captured via comments along with annotated screenshots, video feedback, user tech details, and more. Point and click feedback: Users can pin feedback directly on the element they want to comment on (like sticky notes on a page). Automatic screenshots: BugHerd automatically captures a screenshot with every piece of feedback or bug report. These screenshots can then be annotated for further clarification. Automatic user technical info: User meta data is automatically captured including browser, exact URL, operating system, screen resolution, etc. In-built centralized task board: Manage, assign and prioritize tasks quickly and easily via the Kanban board. Simple guest access: There's no need for clients to log in. Just send them the link to your project and they can get started providing feedback right away. Unlimited projects with all plans - Use BugHerd on as few or as may projects as you like. Integrations: BugHerd offers robust one-way and two-way sync integrations across all plans. These integrations include popular tools such as WordPress, GitHub, Jira, Trello, Asana, ClickUp, monday.com, Productive, Slack, Zapier, and many more. Ongoing feedback: With BugHerd's Public Feedback widget you can collect feedback and bug reports from the public on an ongoing basis, even after your web dev project as been finished. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 65 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Splitrock Studio - **Location**: Southbank, Australia - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$50,00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Pricing is available on monthly subscriptions. Yearly subscriptions are also available, providing extra savings. - Standard $50/month for up to 5 users - Studio $80/month for up to 10 users - Premium $150/month for up to 25 users - Custom pricing is also available for large enterprises. Additional member(s) are available for $8 per user (billed monthly) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Austria, Belgium, Canada, Denmark, Estonia, Finland, France, Germany, Greece, India, Ireland, Japan, Luxembourg, Netherlands, New Zealand, Norway, Poland, Singapore, South Africa and 6 more ## Features - @mentions - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Annotations - Assignment Management - Audit Trail - Backlog Management - Bug Tracking - Bug/Issue Capture - Collaboration Tools - Commenting/Notes - Configurable Workflow - Deadline Management - Drag & Drop - Email-to-Task Conversion - Feedback Management - For Small Businesses ## Integrations (81 total) - Accelo - ActiveCampaign - Adobe Commerce - Agile CRM - Aha\! - Airbrake - Airtable - Asana - Avaza - Axosoft - Beanstalk - Bitbucket - BombBomb - Breeze - Checkvist ... and 66 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Issue Tracking Software](https://www.getapp.za.com/directory/580/issue-tracking/software) ## Related Categories - [Task Management Software](https://www.getapp.za.com/directory/570/task-management/software) - [Bug Tracking Software](https://www.getapp.za.com/directory/1003/bug-tracking/software) - [Issue Tracking Software](https://www.getapp.za.com/directory/580/issue-tracking/software) - [IT Project Management Software](https://www.getapp.za.com/directory/1043/it-project-management/software) - [Kanban Tools](https://www.getapp.za.com/directory/1623/kanban-tools/software) ## Alternatives 1. [Clockify](https://www.getapp.za.com/software/111353/clockify) — 4.8/5 (9235 reviews) 2. [GitHub](https://www.getapp.za.com/software/90537/github) — 4.8/5 (6155 reviews) 3. [Flock](https://www.getapp.za.com/software/111621/flock) — 4.5/5 (344 reviews) 4. [OpenProject](https://www.getapp.za.com/software/276679/openproject) — 4.6/5 (188 reviews) 5. [Asana](https://www.getapp.za.com/software/90584/asana) — 4.5/5 (13547 reviews) ## Reviews ### "Bug Tracking at its best form, simple and fast" — 5.0/5 > **Bertus** | *02 November 2023* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: It is very simple to load, track, and update bugs. > > **Cons**: Unable to view the captured and uploaded screenshots without opening a new window. ----- ### "BugHerd has helped managing multiple website issues in one place." — 5.0/5 > **Dana** | *19 October 2023* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: The UX is easy to navigate. Our team members find it very easy to use in diagnosing issues on our websites. > > **Cons**: Updates to the software that impacted our deployment but the team at BugHerd fixed the issue quickly so we were able to continue using it. ----- ### "Great addition to your toolset." — 4.0/5 > **John** | *22 April 2020* | Internet | Recommendation rating: 7.0/10 > > **Pros**: Great seamless integration in the products we realise for our clients. > > **Cons**: No estimation of workload possible on bugs. ----- ### "Bugherd is as indispensable as email" — 5.0/5 > **Christian** | *14 July 2021* | Online Media | Recommendation rating: 10.0/10 > > **Pros**: Bugherd is the perfect tool for clients to capture ideas, bugs and issues on their site. We can also use it to communicate with all parties involved on the task and track the progress of the ticket. > > **Cons**: Not much to dislike. There are opportunities to make it better including adding time tracking. > > Im a huge fan of Bugherd. It's open all day and I constantly refer to it for project/task updates. In a virtual team setting and work from home, it has become indispensable. ----- ### "Great tool for small and medium-sized businesses" — 5.0/5 > **Denitsa** | *29 September 2020* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: BugHerd is very easy to use. I haven't run into a case where someone (neither a client or a developer) has difficulties hitting the ground running with it. > > **Cons**: The email notifications can be a much. There is an option to modify that in the settings of course, however I find clients don't typically dive into those. > > I've been using this tool for over 1.5 years and I love it. It helps keep up with our QA process and keeps track of all the bug reports. It has easy to use comment area where people can ask for clarification on each task/bug and it also automatically tracks all the nesessary technical details (screen resolution, operating system etc) when you report a bug, which a developer would need. I've used other alternatives such as Zendesk (which is also a great tool) however for smaller teams, I find BugHerd to be a great solution. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.za.com/software/120307/bugherd?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/120307/bugherd) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data