Jenesis Software Reviews

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283 Reviews

- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Jenesis software is hard to beat at the price level
Reviewed on 2021/07/19
They are quick to assist on IT with good follow up and the system works pretty well within our...
They are quick to assist on IT with good follow up and the system works pretty well within our agency.
Pros
Jenesis has a robust platform with a low cost. It is adequate for most smaller agencies. They are also easy to work with.
Cons
Although I certainly have a Jenesis "Wish List", they are quick to add functionality that makes sense and continue to build out the system with updates so the Jenesis Now version (which I believe was brand new 3-4 years ago) continues to evolve.
Alternatives Considered
Vertafore AMS360Reasons for Choosing Jenesis Software
CostReasons for Switching to Jenesis Software
Mostly due to cost and there assurance they would continue to improve the J Now system and they have.- Industry: Insurance
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I would not us another
Reviewed on 2024/03/15
Pros
Real time and I love the fact that the notes stay in the system for others to see. Working remote makes this very important.
Cons
This is not applicable. From time to time, we may have a minor issue, but the team clears it ASAP
Response from Jenesis Software
Martha, thank you so much for your review! We're so glad that you and your agency love our features and our Jenesis Support Team.
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Jenesis Software Review
Reviewed on 2019/08/01
Not good
Not good
Pros
Not much at this time and I was not in on buying the producte
Cons
The lack of on hands training done by the company as all is on computer and no hands on and the one sent to do it had to refer to the book all the time
- Industry: Insurance
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Jenesis Software
Reviewed on 2024/03/20
Pros
Reporting for monthly auto policy sales sources
Cons
Sometimes the system will get a little glitchy
Response from Jenesis Software
Thank you, Rob, for your review! We're glad that Jenesis Software's reports are working well in your agency. Welcome to the Jenesis family!
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Overall Rating
Reviewed on 2024/08/29
Overall rating is excellent and would differently recommend Jenesis software.
Overall rating is excellent and would differently recommend Jenesis software.
Pros
The easy way to input customers and information or policies.
Cons
Like to learn a little more about printing receipts from the system.
Response from Jenesis Software
Thank you, Tara! We value your feedback and we will continue to make a great system for your agency!
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Jenesis Software
Reviewed on 2024/02/01
Very easy and helpful and overall the team is very knowledgeable
Very easy and helpful and overall the team is very knowledgeable
Pros
I like everything is a very easy to use system
Cons
I really don't have anything negative to say about Jenesis
Response from Jenesis Software
Nancy, thank you for your kind words! We strive to make Jenesis easy to use for agents to help them succeed.
- Industry: Insurance
- Company size: 2–10 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Jenesis Software
Reviewed on 2024/08/15
Great experience using Jenesis, everything is in one place, easy to access and add too.
Great experience using Jenesis, everything is in one place, easy to access and add too.
Pros
Very easy to use, and user friendly. All information in one place.
Cons
I haven't found anything I don't like about Jenesis.
Response from Jenesis Software
Thank you, Jason! We are grateful for your review. We're so glad that Jenesis Software is working so well for you and your agency!
- Industry: Insurance
- Company size: 2–10 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Jenesis Review
Reviewed on 2024/09/19
Pros
Very easy to navigate and to add our customers
Cons
I have not found any cons to the program
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cassidy's Review
Reviewed on 2024/07/31
Pros
I like how user friendly it is. It is easy to navigate.
Cons
I don't like updates, it can throw me off when I'm in the zone.
Response from Jenesis Software
Thank you for the review, Cassidy! We always strive to be better for our customers so thank you for letting us know about the updates. We're glad Jenesis Software is user friendly for your agency!
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome Product
Reviewed on 2024/06/10
Pros
It is simple to use yet very efficient!
Cons
Sometimes the downloads can be a little bit wonky
Response from Jenesis Software
Thank you, Tanner! We greatly appreciate your review. We're glad Jenesis Software is simple and efficient for your agency.
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic Insurance Management System
Reviewed on 2020/12/13
We are so grateful we put this into place well ahead of the pandemic! It allows us to work from...
We are so grateful we put this into place well ahead of the pandemic! It allows us to work from anywhere and have the crucial answers we need quickly for our client requests. We also appreciate the continual improvements that we all benefit from on an ongoing basis.
Pros
This software is easy to use and helps us have the ability to quickly see what our clients need. Since we are an independent agency, we have multiple companies to coordinate. JenesisNow brings it all together in one place. We also appreciate customer service - emails, chat feature, phone calls..... they are always there to help when we need it.
Cons
There is a slight learning curve that can only improve from daily use even after certifying in the software system.
Reasons for Choosing Jenesis Software
We loved Hubspot and many things about it - some that aren't available at JenNow still. But HS isn't specialized for insurance, so it was complicated to explain procedures and there was much more coordination. JenNow makes our daily tasks easy to implement, understand, and use.Reasons for Switching to Jenesis Software
Reviews; pricing structure for our newer agency needs; and the ability to grow with us into the future. We also really appreciated the customer service once we contacted Jenesis for a demo. [SENSITIVE CONTENT HIDDEN] is fantastic and helped us to know which system would be right for us. [SENSITIVE CONTENT HIDDEN] is still always there for us along with [SENSITIVE CONTENT HIDDEN] and others from the JenesisNow support system.Response from Jenesis Software
Wow, Shawna! Thank you so much for the awesome review! We appreciate it more than you know!
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Thank you, Jenesis!
Reviewed on 2023/10/17
We had a backlog of over a year of business that was not being maintained properly due to our...
We had a backlog of over a year of business that was not being maintained properly due to our previous management software being unsupportive and hard to use. All of that changed when we switched to Jenesis and their team members have helped me get back up and running within a month or so.
Pros
Jenesis Software is by far the best Agency Management System I've found. I looked high and low for options that were user friendly, thorough and affordable. Jenesis checked all of my boxes and provided premier customer service.
Cons
I haven't found anything that I dont like about Jenesis yet.
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Jenesis Software is AWESOME
Reviewed on 2023/09/20
It was a pleasure working with the Jenesis team getting our agency off the ground. We could not...
It was a pleasure working with the Jenesis team getting our agency off the ground. We could not have done it with out their help and expertise.
Pros
The ease of using the product. The software is so easy to us that even a beginner has no problem getting familiar with the software.
Cons
There are no real negative draw backs to the software other than there are times it will keep a policy "active" that has actually been canceled.
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Jenesis Review
Reviewed on 2023/08/03
We love Jenesis!! It's a 10!!! We can not be happier with the ease of the system.
We love Jenesis!! It's a 10!!! We can not be happier with the ease of the system.
Pros
Everything works just as we need it to. The ease of the system and overall look and feel.
Cons
Everything is great, we have not had any issues so far.
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Office Management
Reviewed on 2023/12/08
Pros
Easy, streamlined and functional office for our smaller business. It saves us time and LOTS of frustration.
Cons
I wish that options we do not use were able to be saved away vs having on our screen.
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I highly recommend Jesesis Software.
Reviewed on 2023/05/25
The Jenesis Software helps to keep me and my agency organized and helps to avoid daily tasks from...
The Jenesis Software helps to keep me and my agency organized and helps to avoid daily tasks from getting overlooked.
Pros
I decided on and keep Jenesis because of the ease of use.
Cons
There is not anything in particular that I don't like about Jenesis but there are some features I choose not to use at this time.
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Just what we needed!
Reviewed on 2023/05/11
So far so good. Glad we chose Jenesis!
So far so good. Glad we chose Jenesis!
Pros
Jenesis is perfect for insurance agencies and brokers! So easy to use and so intuitive. Built by insurance pros for insurance pros.
Cons
Can’t think of any cons! We love the ease of use and capability of Jenesis.
Reasons for Choosing Jenesis Software
Ready for a change.Switched From
HawkSoft CMSReasons for Switching to Jenesis Software
Price and features- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Customizable and User Friendly
Reviewed on 2023/07/08
The Jmail feature and customizable dashboard save me a lot of time.
The Jmail feature and customizable dashboard save me a lot of time.
Pros
Jenesis is a game changer. At my previous insurance job we used a different system and when I switched companies, I never realized how much I was missing out on, until using Jenesis. The Jenesis team is unmatched. They will help at anytime and take suggestions from users and actually implement change.
Cons
I can't think of anything right now. I do appreciate Jenesis always being up for improvements though.
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
What's not to like?
Reviewed on 2023/05/30
Pros
Layout is super easy to use. Makes our everyday run smoothly
Cons
With Jenesis Now we can no longer print endorsement request like we could in classic

- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome system for office
Reviewed on 2023/03/21
The system has helped the office become more organized and also with the media option of less...
The system has helped the office become more organized and also with the media option of less paperwork to file.
Pros
Awesome system to help keep work flow and office in order. My clients love the text/emails for their birthdays and the reminders for their policies.
Cons
I would like to have more companies compatible with the system, especially life/health and commercial
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
office manager
Reviewed on 2023/03/16
Pros
i love that the customers are easy to find all the information is clear so you can see and not all bunched up
Cons
it glitches fro time to time and will not pull up a customer that I know is in the system. I have found that if you log out and then back in it usually fixes the issue.
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Happy Customer
Reviewed on 2023/03/31
Pros
The software is easy to use and it has everything we need to help our customers daily
Cons
I do not find it hard to use at all, straight forward.
- Industry: Insurance
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product!
Reviewed on 2023/03/09
I enjoy using it and find it very convenient
I enjoy using it and find it very convenient
Pros
The convenience of seeing who you have previously worked with
Cons
Sometimes Images are slow to load or cant print from but not a huge concern
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Jenesis Software Review
Reviewed on 2023/01/30
The Team has been excellent. Always quick to respond, super helpful and a delight to work with. ...
The Team has been excellent. Always quick to respond, super helpful and a delight to work with. Our agency, really enjoys the "Chat" feature, so we can shoot print screens of any issues or error messages we are seeing, so your team can pinpoint the issues, immediately to meet our needs.
Pros
Ease of use and Customer Service makes our job so much more efficient to daily tasks.
Cons
None, the overall rating speaks for itself.
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Jenesis
Reviewed on 2023/01/30
excellent
excellent
Pros
Ease of use on personal lines and commercial lines
Cons
Copy and Paste feature. but we love Jenesis