Raklet Reviews

We are a professional organization that requires the capacity to track our members in order to award certifications, track continuing education units, and conduct events for the professional growth of our members.

In light of the preceding requirements, we discover that racklet are capable of assisting us in achieving our goals. The certificate is one of the things we'll need to make, and it will help us a lot to make sure that our organization runs smoothly.

The developers working on this platform are quite approachable and well-versed in the requirements of our firm. Their understanding of our organization's needs, as well as their eagerness and willingness to help us reach our goals, is a big deal.

There is always the chance to check with the team and ask that a feature be added to your account if one isn't already there.

It is possible that this platform will provide us with many additional functionalities that we have not yet completely explored. Utilize digital tools such as memberships, newsletters, and other forms of advertising to develop and monetize your following. There is no need for coding.

There are a lot of useful tools that this platform can offer that we haven't used yet that will help us make our community experience beautiful.

I would strongly recommend this platform to any serious businesses that want to give their users a great experience.

Feature limitations on artifact submission

Easy to use, great value for money. Intuitive operations so new staff can jump right in

I would like to see more templates for community and presenting information.

As much as I love the platform, It's the support that will ultimately make the difference with even the best of ssoftwares. It's not when everything is perfect that this matters. It's when things go wrong that the rubber meets the road for me. I want to give a special thanks to Gercek & Levent from the team at Ranklet for ensuring that my challenges were resolved. Those guys really deliver when I need them and are a valuable asset to Ranklet.

As with any software their is always room for improvement. Although they do have zappier integrated for automations it would be awesome if they added pabbly for those of us that don't use zappier. But this is minor.

the customer service was great, friendly staff

I dont have anything in particular, was a great experience

We had many very specific needs, and the Raklet team was super responsive to assist us in meeting those. Our organization is entirely volunteer-run, and we needed things to be pretty simple. We also needed our members to have a lot of control over what information gets posted publicly and what is available only to site administrators.

It would be nice if there was a little bit more of a way to explain the various built-in member fields to our members, so they know what information is sought.

Raklet has a lean and well thought architecture that provides you the most important features you need for membership features. It looks familiar from day 1 and is easily usable by staff without extensive training.

Well, we are currently working on a feature to customize Raklet to insert a specific type of membership information. If we fail on that, its customizability would be the least liked feature but currently that is not the case.

The speed of response by managing your goals through the cloud makes this product one of the best in its kind

perhaps his only flaw is the little use of colors, although it can be said that this gives him sobriety

It has a clean design. I like the use of white space.

When searching for an organization, if you put a space between words, the search will say "not found" because the app has concatenated the name string. Also, the Become a Member page doesn't allow the user to back out, you either have to complete the form or close the app.

- The possibility of managing the administration, organisation and communication of a big Association of thousands members
- the possibility of solving problems quickly through chat or Skype call
- the possibility of organising crowdfunding
- the kindness of the staff

- some graphic limitation
- as far as I know, it does not preview the possibility of sending Newsletter to people outside the Association, but only to registered Members. But it would be useful, to promote the Association and the events.

The system is user friendly and customer support is outstanding!

Getting new implementations or having to pay for them as Raklet is still a work in progress.

It allows us to handle a huge amount of members profiles (more than 15000) for an inexpensive monthly fee.

I wish there was a way to apply a tag to more than a profile at a time

Even though there is a distance and hour differences your staff is pro and helping a lot.

Some of your procedures are not user friendly.
And you are expensive for turkish market

We are using Raklet in one of our association. We collected membership fees using mail and sms services. We easily announce events and sell tickets via Raklet. It solved many of our daily problems.

I recommend it!

Filtering could be a bit better. It is easy to use though.

It is really modern and easy to use. All the apps are connected so you can use CRM, Email Marketing, Mobile Apps, Membership Management all in one place. Support team is really helpful as well.

Nothing in particular. Custom development is affordable as well. Any feature we need is built by Raklet team.

We're using Raklet as our CRM for our members and prospects.

It's really powerful as we can use filters to create segments and tag people as we need. We can easily identify members more likely to donate or join our events. Reporting is really easy and we can get a lot of insights out of the platform. Highly recommended.

I'd like to see more apps in the Raklet App Store.

It is pretty easy to use and support has been helpful with issues we have.

Some things take a little more technical skills and you almost have to code to make it work. But support has been helpful

Easy to configure to your specific needs with all the tools provided.

All my questions have been answer successfully up to now. No complaints at all.

It’s quite easy to use and setup, options for my local country currency which is great. Software is highly flexible and transparent with regards to future updates.

I haven’t been using long enough to experience any negative issues that would be considered a con at this point. They are real clear with what can and can’t be done.

-You can use tags to classify the members. It allows you call them back when you need.
-Organazing events and charging for the events much more easier.

Social network can be improved with more function. It is just allowed you to message the other members.

A great feature that this software has, is the event management check-in. And its functionality for sending the newsletters.

It does not allow us to keep a record of Contacts of the people that are not members