Elite EXTRA Reviews

It provides accountability. It provides accountability on our drivers' side, making sure they are staying on the intended route for their day and creating a great customer experience. It provides accountability on our management side, when drivers record their daily mileage or complete vehicle inspections that information is logged and saved for management to review and schedule maintenance on vehicles, keeping our staff safe.

Sometimes Karmak is a real pain to deal with, sometimes it seems like the communication between EXTRA and Karmak could be better, but I'm not sure this is on EXTRA's side.

That it ties into ACDelco Connection for buyers to see.

Very robust program and not always easy to navigate as well as drivers ETAs are never right. Also, need to work on the geo fencing.

1- organization of deliveries.
2- age of deliveries
3- It helps prioritize

We had a problem with the delivery times not auto adjusting when drivers were driving slow or taking too long, but after we called and expressed our concern it was fixed and now works great.

Elite EXTRA has completely changed our business! Hands down the best delivery management solution out in the marketplace! Here are some key points that I like the most about Elite EXTRA:

- Easy to use and frequently updated mobile app
- Automatic sequence of route when selecting multiple deliveries
- ETA's on deliveries for us and our customers
- Communicating with drivers through the app
- Seamless integration with our POS system
- Ability for drivers to take pictures of deliveries and submit proof of delivery
- Payment management for drivers
- Request Uber if no drivers are available
- Live GPS tracking
- Full detailed satellite map
- REPORTING! Full reports on drivers delivery times, idle times, route management and much more! Very useful reports!
- Easily identify which invoices and part numbers are with which driver
- Very advanced yet easy and straight forward to use once learned!

Highly recommend Elite EXTRA!

There is nothing I dislike about Elite EXTRA!

I like the whole package. Couldn't imagine our company running without this product

Wish could take and store pics at time of delivery and store with tracking/delivery information like ups/fedex.

The support team is extremely responsive to inquiries and the uptime percentage is very good.

The desktop app will open tab after tab when we are working through an issue and switching between screens. I can end up with 8-10 open tabs when complete.

The tracking and organization is well done, easy to learn and easy to teach.

The only con is signers for deliveries are stored giving drivers the opportunity to not ask who is signing and just select a previous signer.

I like that we can tell customers where their delivery is in the schedule, that we can see pictures of the deliveries, and that if the notifications work, the customer can track their delivery.

Notifications don't always work out. Also, if someone puts a lot of * in the notes, it spreads the columns out to where we can't scroll to the right to see everything.

Locating where drivers are in real time.

Was a lot of information to get use to on one screen.

Real time driver tracking and planning allowing for more deliveries on a daily basis and less headache to manage them.

It's hard to identify anything that has happened using Elite Extra that wasn't handled in a timely manner.

The program is very easy to learn and is a great source for our company. The company is also easy to get ahold with any questions and they get to you very quickly with a solution.

We havent found any cons yet for this program

Ease of use, integration into business system allowing direct access to upload deliveries. Real time driver location and ETA's.

Occasional glitches or stops being locked when moving route around or adding stops.

The people are wonderful and helpful. The information is a valuable tool to use

Nothing , they have always been spot with information

Ease of use, accuracy of the gps with the trucks that the phones are on. Making routes is easy and it helps you figure out which driver has what orders on their trucks at all times.

Sometimes the gps signal gets lost so it doesn't always update for a little bit.

Having proof of delivery including GPS points and photos has helped us to not lose money when a customer claims to have not gotten a delivery.

Elite EXTRA has so many capabilities that have to be "turned on" and sometime we were not even aware that it was available. This is becoming less common because all the videos and emails are great.

The best part of Elite Extra is the simplicity of use. The scaled-down graphics and ease of use make it a great web-based software that even the lowest of computers can use. Couple that with the accurate reading and the easy-to-use Driver application, making it the best software for all Delivery Industries.

Thank you!

There genuinely isn't much to not like about Elite Extra. Perhaps the reporting side can be filtered out to your business needs for ease in reporting. However when you have a better handle on it. It gets much easier.

THE LIST, THE ETA'S, AND DRIVER TRACKING

I DONT REALLY HAVE ANYTHING BAD TO SAY.

All features that come with the App, makes tracking and deliveries on time

I wish the return parts feature was less expensive to add and utilize the feature.

The proof of delivery has come in extremely handy for us.

I wouldn't say there is anything that I like least. For the features that we use everything works well.

It is easy to underatand and enter routes. Can see where yourdrivers are, how fast they are going, how long they are at a stop

The fact that i have to enter a long destination for pick ups. I cant just type ford.

How user friendly it is for anyone to use.

I really don’t see any cons about having this

The ability to track drivers and get proof of delivery

Works great for our company and if we ever have something we would like differently