Tempo Timesheets Reviews

Tempo Timesheets is easy to install, configure and use. The Chrome plug-in is helpful to start and stop the timer and the reporting is excellent. It’s deep integration with Jira makes it unparalleled as a time tracking tool for Jira

The roadmap of new features is a bit slower than I’d like.

Generally, it is fairly easy for my team to log their time, and it is good that they can log it on EPICs rather than specific issues.

It's really clunky to administer the team and projects. There's no way to automatically add new projects to the team, and add new team members by default. Most importantly, the billing model is really frustrating. We do client work, and clients have access to our Jira -- But, clients will never ever log time. I don't believe that I should have to pay for those users as Tempo users. There should be an actual per-seat billing model, where I only pay for users who use tempo.

For issue-oriented end-users (e.g. developers), it's a great tool.
* Easy to use
* Seamlessly integration with Jira
* Easy administration

For account oriented end-users, there's an impedance mismatch. These users just want to log time against an account. Logging time against an issue and then assigning it to an account never feels right to them, and it's their biggest complaint. Tempo's solution is Internal Issues, but that doesn't resolve this usability issue for these users.

Does not support labor categories well - especially when a user performs different roles with different labor categories in a project. It can be partially worked around with work attributes.

Reporting works great for what's built-in but still needs improvement. E.g. reports of hours by combinations of project, account, user, role, work-attributes are needed. Dumping into Excel is the workaround here.

I like that it is easy to add time from JIRA and I don't need to go to a separate application.

I wish there was an easier way to get the information from Tempo to accounting software (i.e. Quickbooks Online) currently I have to copy the information over line by line when invoicing.

Overall, I'd say it covers the needs. The progress Tempo development team made in past year is pretty impressive. Trackers became way easier to use.
The reports are great, easy to customize.

That I can't buy the license only for the users I need tracker for.
I have a bunch of people in Jira that don't need the tracker, but I'm paying for them anyway. It's a bit of a downside.

The software is pretty intuitive and both fast and easy to get time entered into along with a good ability to download data for different integrations we have from the API.

Some of the documentation is hard to use and find for the current version of the software. It seems like there is a lot of old or outdated information available.
When searching for issues to enter time against using the issue lookup box the search is fast but terrible. It seems really inconsistent why you get the result you do.

I like that tempo makes time tracking, and reporting, within Jira extremely, extremely easy.

I don't like the additional monthly cost - Atlassian should acquire Tempo and offer it inside Jira!

It's easy to work with the Tempo for both timekeeping and information extration.

Not being able to automatically email users in case of missing timekeeping.

Tempo is easily integrated in Jira suite, and allow tracking by a simple click.

The Tempo presentation has been improved recently, but the initial selection is often loss when you refresh pages. Need to select again filters...

The interface is very user friendly, it allows all team members to quickly fill out their timesheets. That was our #1 requirement when we switched to Tempo Timesheets. Our previous solution made this tedious and team members would be reluctant to properly enter their time.

In addition, the options at our disposal (different teams, reports, admin) allows us management to easily bubble up all required info.

Even though we consider it is worth it, it is the most expensive timesheet plugin in the Atlassian Marketplace.

Also, there is a bug that annoys me personally: when logging work and navigating quickly through the fields (jumping to the "time" part with TAB), any value entered too quickly would be wiped by a refresh that happens in the background. I'm to blame as well for that because I did not report it yet. :)

Tempo brings the most comprehensive and impressive timesheet management to Jira - we have found this to be the best timesheet management add on with an excellent array of features and a decent mobile app.

Putting all the Tempo products together gets very expensive but we've generally found them to be good value for money.

Tempo had a number of views to allow you to enter time easily. It integrates nicely with Jira. It does not try to be original, but it is useful. The integration with Google calendar is top. Reports and accounts help us to get an accounting overview.

The dictionary to search tickets to book on is not good. The base search in Korea is much better. Also, tempo always required filters to select, while not using the existing projects as a filter... Yes I can make a filter for that, but I have other things to do .. :-)

i like the timetable feature as well as the integration into jira fits our needs

some features are lacking a smooth user experience. reports could be done better

The ease of reporting between projects and users as well as being able to view planned time

The limitations on using custom fields for reporting

Is a fantastic way to get things organized. Even log our work, control teams, reporting, budgeting. Vert fast and very Jira

I think for the price there are another cheap options, maybe for small teams might be cheaper until they grow.

Perfect Jira integration allowing a full view on the dev cycle

Billing key structure should be extended to a multi level tracker architecture
API should have more infos and features available

We rely heavily on Tempo to keep track of our client billable and support hours. Tempo's robust account management system has met our requirements for the past 6 years. It's really the only solution that meets our needs.

Only negative is the lack of reporting around the worklog attributes.

The ability to have a more detailed view point of where our time is being spent.

We do have some pain points when it comes to tracking contracts and when client goes over their paid hours.

Easy to record time spent. It does its name said.

Two major concerns here, one is the price. Our company has 35-40 users using Jira. However, only 10 people max are using Tempo. But the bill of Tempo is applied to all users which is not flexible. The second concerns is the reporting. We set up a custom field to identify each business sector, but it's not easy to use this field to group time log.