FileCloud Reviews

I liked that I was able to setup a "Google Drive" like experience in my home for my family and some of my work, that was easy to setup and offered everything I needed for 10 bucks /year which I can't really complain about...

The community version is limited in a lot of customization options, that when you think about it, sounds as overkill from their part. I can't modify the way it looks or feels or add my own logo because those features are behind the $4/month/user FileCloud Standard (which in my case I would have to play $24/month or $288/year to use pretty colors or a drawing from one of my kids as a logo...

Another thing I dont like is how their licensing is tied to your domain, but they take it very literal so if your domain runs on port 1234, if you dont include mydomainname.com:1234 and the license is mydomainname.com then the license wont work...

Layout and ease of use is my favorite aspect of FileCloud.

The change between limited and guest accounts in how they access data. It was a little confusing.

I used FileCloud at my previous employer so I decided to bring it to MDT. It's changed the way we collaborate with vendors and clients. I wouldn't pick anything else!

I honestly cannot think of anything I do not like about FC.

The best feature is storing files and having them sync so our team can collaborate. Security seems good with good recovery of files if needed.

The software frequently allows multiple users to edit and work in the same file, but this should be blocked with the Microsoft add-on with FileCloud. Sync speed needs to increase. I need better reporting on who has access to what file/folder that was shared with them so I may audit and update access. There are still common sync issues where we have conflicted copies, but not sure why this is occurring. Sometimes I try to delete a file/folder only for it to continue to reappear. Browsing files with the app needs to be a complete search and not just with beginning characters.

We had worked a lot with free solutions but, lot of times during usage we encountered bugs or errors; without a correct support it's unusable on production system.
We don't like to use cloud to transfert data and we preferred having an on-premises version.

Support is really responsive!
Functionalities are really helpful with our work!

The online tools make this so much more powerful than what we were using before (DropBox). Loved all the reporting and ability to really tighten all the permissions to a very granular level.

We ended up having issue when we updated our accounting software to the current version. They assured us that in the future it would be updated but it would take a few months. They gave us a complete and full refund and were super helpful as we had to transition back to our prior service.

Able to implement user level security on folders. Good viewing access on multiple devices. Easy to admin users. Able to Sync and also able to WebDav.

Sync software is dreadful, hogs CPU & bandwidth and uses an outdated file - delete - copy mechanism from the 90s. Be aware if you move a set of folders on the server, the replication then deletes the folders on the client then recopies. Really bad if it is a big folder. (you cant do a basic function for example, setup a new laptop for a user, swiftly copy a set of files that will be mirrored, then start the sync. It will either delete all these files and recopy the lot, or, if they are in different locations, it will recopy them back to the server causing frustrating duplication.

It was pretty easy to get up and running and their support staff is always quick to respond with any questions that I have.

The pricing structure isn't exactly the cheapest.

I liked the admin panel and how it is easy to manage teamfolders and personal folders for each team member. It helps everyone to keep organized in the team.

I'd like to have more collaboration tools integrated

It was Easy to implement and users had no problems adapting to it.

I don't have any dislikes. It performed exactly as advertised

The mapped drive share, user access limitation, backup, admin's control over the shares, custom pages / portals and ease of use.

Manual upgrade and occasionally missing files that uploaded from the cloud to mapped drive. Or some time we had issues of access rights over the files being created from the cloud.

The ability to exert granular access control over a sizable group of different document collections.

The permissions setup, while perfect once implemented, can be a little confusing.

The software is easy to use, overly simple to setup.
I'm tech-savvy without being an engineer, just a usual geek, and it's been as simple to install as any software on my PC.

I didn't find a way to connect my network drives to the system using SMB file sharing. This is a bit technical and I'm pretty sure it's a solvable issue.
It made little sense to me to have 3 kinds of users, being the "full access" "limited" and "guest" without further explanation at first, but I understood it by myself.

Team based storage other than user-based storage. Other applications only have personal Storage that you can give access to as a user and owner of the files. Nobody else has team-storage that is not provided by a user.

The new Interface isn't that user firendly

FileCloud was easy to deploy and has been easy to manage. Of the products tested, it's also been the fastest/most responsive for remote users.

So far, there hasn't been any negatives.

This is a really user friendly tool, our users love it

I think the product can improve a little bit on controlling the Bandwidth use for large files

The software works well and is fast. Customer support is by far the best I have ever seen.

Still a few quirky things. Scans the whole archive each time looks for changes rather than allowing Windows to just alert of changes.

Easy to use with good feature set. Regular updates which are easy to install

Nothing. Software reliably delivers what we need.

Easy to use, intuitive, and scales very easily. The solution is quite affordable, while user adoption has been high.

The MFA setup was challenging. Their initial MFA implementation was cumbersome.

it's a marvel of software engineering.

there is nothing that i didn't like about FileCloud

Software is easy to deploy and easy to manage.

Software can support more 2FA setup, Azure sso.

This was very easy to deploy. They provided good support and assisted us in deploying.

I wish we could select who used MFA vs all or none

This is a great tool for us, allows us to access files in the field securely. Saving space on our devices.

The best thing about the filecloud is we have not had any issues with it, in the 2 years we have been using it.

- A descent tool for storage & sharing of multi-media.
- Easy use.
- Multiple options available.

- Not much popular.
- The limitation of storage!

I like that it interacts with our local server, so remote team members can share updated versions of projects with outside agencies and our Operations Center team in a clear, secure way.

Some team members were daunted by the syncing process at first since the interface looks a lot like Windows folders. They thought syncing might be too technical for them.