Pikmykid Reviews

With pikmykid there are less phone calls into the office. It is easier to keep track of alternating schedules for parents. It helped to organize our parking lot and reduce on accidents.

I feel like it is very effective and useful, but I don't know how to use all of the features.

I appreciate the versatility, intuitiveness, and functionality of PikmyKid. Their customer service is also second to none. We could not be more pleased.

I really have not complaints. I have recommended PikmyKid to several colleagues.

It is user-friendly, customizable, and the team at Pikmykid gets back to you quickly if you are ever in need.

I wish there was a button to remove the last person entered in the dispatcher.

We appreciate how the system flows for our dismissal at the end of the day. We are able to quickly get students out the door, in their vehicles or on school busses. The car line has been integral to the success of our implementation.

When parents that have the app are within our established radius of school, they are still not auto-announcing that they are at school, so we have to manually enter in the student car tag numbers.

I appreciated the systematic benefits it offered for our dismissal system. It allowed organization and efficient communication across our staff and users and ensured we were safe and precise in ensuring scholars went home safely.

I think coordinating and getting parents all up and running and ensuring they use their PMK codes is the most work that goes into the system but it does reap benefits.

We have only used this program for car riders, as the other transportation modes haven't been implemented. We love how fast it makes our car rider dismissal go. PikMyKid has helped a lot with phone management in the front office because the parents can make the transportation changes on their end. This system is also very helpful in social distancing since the teachers hold the students in their classroom until their parents are at the school to pick them up. Once we were able to get past the learning curve the system worked very well. However, the learning curve took a bit longer than expected though.

We have struggled with EASILY identifying transportation changes on the classroom/teacher side of this program. We eventually were told of a report that could be set up and sent to the teachers so they could see transportation changes. Before we were told about this, the one screen the teachers worked off of was not clear as to who had a transportation change for that particular day. We continue to struggle with getting accurate transportation change updates. The app and/or website doesn't always work during dismissal time.

It keeps cars in the parking flowing fairly consistently, we can quickly see who is on campus, and who saw them and marked them Present. Teachers all over the campus can see when to dismiss a specific kid. Parents are notified when their child is released from school.

There are always a few parents who struggle with technology...and trying to help them...but life is challenging right now and we're trying to make as much of life work as possible... (((sigh))) One of my major dislikes with PMK is the fact that despite the fact that specific students are checked in the Live Dismissal Progress numbers are always inaccurate. Ours always says there are 387 kids needing to be dismissed, but that is the total number of students we have in the PMK system - not the total that we checked into the campus that morning. Is there a setting that we need to change to have that be accurate?! This aspect feels strange to me, because the whole point of the Check In process is to know exactly who is on campus. So, at what point does the system throw all students in as if they are all on campus?

As with any new software that involves change for staff, students and families in a school district we had some hurdles to overcome for the first few weeks. Covid complications did not help this matter. That being said the pandemic forced all of us to change just about everything in the way we operate a school . This software worked well enough , once We adapted, the system was able to handle all the glitches that popped up .

Since I am the person that checks in cars for pick up, there are sometimes glitches... 1) parents being unable to "announce" their student. I can see the app on their phones and the green announce button and they are pushing it and nothing happens ….2) names jumping from Announce queue to Active Line and back again 3)Inserting a student by hand and the Announce Student button never shows up or highlights...all causing a delay in the dismissal process. I know nothing is perfect and we've adapted to that as well...just slows the process.

We love that parents are able to use the app to mark students absent or to delegate their pickup to someone else. When parents mark their child absent in the app, we can skip the phone call when reconciling attendance. We have also made use of the messaging capabilities to let parents know when athletic practice had to be cancelled for some reason or other.

I wish there was an easy way to add a kid to a parent or drive who has already announced themselves. Sometimes we get last minute calls from parents who have missed the delegation cut off and it would be easier to just add a kid or kids to a specific student, rather than deleting someone already announced so that I can look them up and add them back with their carpool rider.

The implementation team and support team has been wonderful. The've been with us every step of the way through implementation and beyond! Huge shout out to [SENSITIVE CONTENT], and the rest of the team!

We didn't have any dislikes for the system. The only thing that comes to mind is manually updating staff when using an API. But that being said, it is a pretty simple process to do so.

Launching PikMyKid was very easy to do. Our parents love the efficiency and only having students who are "announced" outside in the carpool line means we need less supervision during carpool time. We used to get lots of phone calls at the end of the day with parents changing their afternoon schedule and our office staff having to send messages to the classrooms, making dismissal time quite busy. We no longer get phone calls! Parents simply change their schedule on their app and the teacher is able to direct the students to the proper dismissal area, cutting out all the back and forth communication. Especially this year, with COVID, we are able to stagger our dismissal to keep the cohorts separate and it has helped us tremendously with our ability to open school, in-person.

I can't think of anything negative about the software/program.