STORIS Reviews

It has a lot of checks and balances that doesn't allow the user to make mistakes. It also shows the designer custom options they may not be aware of to give their client the best design solution possible. Once you learn the drop-down abbreviations and become proficient you can quickly create a quote for your client. New employees never exposed to the system are able to pick it up quite rapidly as it is extremely user-friendly. Our administrator has the ability to quickly fix any errors we might have made. The reports it generates allow us to give real-time information to our clients. The ability to review clients past purchases when adding items to their home is very helpful and selecting new furniture that will compliment what they have purchased in the past!

There are times that the software is down. This can wreak havoc on our business. This may not be hey STORIS issue but rather an in-house Ethan Allen issue. We also recently moved locations. This required a new store code. The system was unable to blend the client base from the old store code to the new one requiring searching a customer's information in two different places. Not a significant hindrance.

There are none, except this is the best the furniture world has for software and they worship it. The software is so outdated it's like stepping back 30 years. .Terrible, clunky, slow and just pathetically behind. They say it's because furniture is difficult but I've run logistics and financing before in other organizations it's just that Furniture as a whole is a racket and they exploit customers and STORIS exploits the companies.

Everything! It is slow, it looks and feels outdated. The company is so overly sensitive if you review them bad they withing days contact higher leadership in a conference call and demand retribution against employees of the organization who spoke out and they are overall. Not kidding had a review posted once and they wanted it taken down and me fired, the Vice president found me on LinkedIn shortly after my review went up. They're that petty cause they know they are slinging terrible and pathetic product. Furniture companies being cheap think they're getting top of the line (similar to what they tell their customers) when in reality they're getting a nice looking package with nothing inside for it to function properly. This product is a LEMON through and through STAY AWAY! Find a start up and invest as a company they will make something 10x better in months!

It is highly scalable. We enjoy the ability to create customizable solutions, and to run fully integrated processes. We use STORIS as an ERP, CXM, financial reporting tool and website interface. The ecosystem is supported by a comprehensive support library and active team to help at all levels. The ability to adopt new applications as our business evolves is a key advantage; STORIS can integrate with a lot of 3rd party solutions.

There are some complexities in accessing all front end and setting up routines where experience and training can go a long way, which is supported by the extensive training library and responsive support team.

It helps streamline our business operations. Storis' commitment to customer service with follow up phone calls and assistance is greatly appreciated. It seems that Storis is constantly growing and updating their products to adapt to business challenges.

Any system you just have to learn the prompts, but the use of the tab key for enter took some time to adjust. We deal with with selling yardage of fabric. It would me nice to work in fractions whereas Storis limits us to whole numbers.

Ease of use and industry specific, good response time to issues.

Implementation could have went smooth, but overall it went good and been running seamless for 7+ years.

-easy to navigate
easy to do train people

This system in my opinion has no cons...

It's constantly updating and evolving with current technology.

Takes some time for employees to update with it.

Easy for auditing. Updating invoices, finance management. Administrative overrides. Payment processing, and reports.

Very high volume sales days system might run slower.

the customer service team at Storis and their tenacity to address issues as they arise

a little cumbersome for our type of operations but we operate unlike most mattress retailers

The only reason I used this software was because our company used it instead of any alternatives. It never worked as designed.

Everything. The scheduling portion was broken, it wouldn't give correct information when making inquiries on availability, it would just lock you out of orders at points.

The program allows for accurate tracking of inventory in stock, as well as ensuring items are assigned to customers upon entry of the Sales Order. This helps not only to ensure customers are receiving them item they purchased, but also to assist with product re-ordering. The analytics function is a helpful tool to determine which products and product categories are more popular than others.

Integrating a new product into an established business always has its hiccups. Storis is capable of doing a lot and learning the product did take some time, but we did it. One specific thing that would be helpful would be to have the ability to have more than one program function window open at once. There are times where it would be easier to be able to look at more than one window and not have to switch back and forth.

The program has many different features from point of sale to inventory management even special order options.

Because the program has so many features it can be a little complex in the beginning. Sometimes updates will make you change the way you use and navigate the software program.

I have only had experience in Storis, never used anything else. Storis seems easy to me but this is the only software I have used.

Same as my pro... I have only used Storis, never had anything else. Storis is difficult in getting information out of it. The reporting could be easier. Could have a dashboard to see sales data quicker.

There aren't many ERP solutions for Furniture Retail that have ALL the solutions you need - from Inventory, POS to Accounting and in between. We're glad to know we don't have to try to integrate with additional software like accounting, etc.

Product suggestions from power users can sit for years before being implemented. One-off custom enhancements are expensive. Some parts are clunky and restrictive.

Updating orders, information, pricing, descriptions is very easy, choosing the printer settings make life very convenient and helps keep records accessible. The description button really saves time when searching for a product.

It can be very sensitive, you have to get used to the way Storis communicates, example tab instead of enter which is less convenient. There also seem to be multiple steps required that don't always seem necessary, the search feature could be more broad. It is too specific sometimes.

This software is the best out there for the top furniture companies. It has been designed from the ground up to handle the unique scenarios that present themselves in furniture sales.

As with any software, as your business grows and changes, you will some times run in to a function that does not allow you to operate the way you want. However, the Storis team is always great to work with to either find another way to accomplish your goals or to actually modify the software to suite your goals.

The limited functionality allowed me to learn it quickly. I have been in the computer industry for about 25 years so the old fashion functions like the use of function keys gave me a little nostalgia.

Antiquated features and functions. In my work we had to have multiple software products to accomplish the POS process.
For example we had to look up a custom product SKU and all SKUs in one application, write it down and then sign into STORIS. STORIS required us to use the function keys rather than typical right click for copy and paste. Really OLD FASHIONED. This is just one example