Opensense Reviews
Overall rating
Filter by
Time used
15 Reviews
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use, intuitive tool
Reviewed on 2020/01/21
We've addressed some brand awareness issues that Opensense have helped with solving. Also, it's...
We've addressed some brand awareness issues that Opensense have helped with solving. Also, it's provided additional channels to push our marketing messages. We utilise the tool around events and other campaigns that we'll be running throughout the year. It's a really useful tool.
Pros
Opensense's strengths lie within the usability and interface of its tool. It's easy to set up and you'll soon find yourself navigating around the dashboard in no time. The design studio itself is very intuitive to use (provided you're good with HTML) and everything is self explanatory. The marketing function itself allows you to easily upload banners and what I find really exciting is the reporting function and analysis that Opensense provides. This makes it easier to see what banners have been doing well, and contributing to the overall traffic on our website. It's easy to use, and working alongside the customer success team, you're guaranteed to get up and running in no time.
Cons
No particular dislikes attributed to Opensense. The main issue I have is with images being displayed as broken - but this is a wider email signature issue and not just pinpointed to Opensense themselves. This issue is apparent with email clients such as Outlook but may be down to the users' inbox preferences in the way they decide to bring display image attachments.
Alternatives Considered
Rocketseed Email SignaturesReasons for Switching to Opensense
We've addressed some brand awareness issues that Opensense have helped with solving. Also, it's provided additional channels to push our marketing messages. We utilise the tool around events and other campaigns that we'll be running throughout the year. It's a really useful tool.- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Solid email signature platform + good for campaigns
Reviewed on 2019/12/23
We needed to replace BlackPearl Mail after several serious down-time and functionality issues. We...
We needed to replace BlackPearl Mail after several serious down-time and functionality issues. We were pleased to get this up and running quickly and haven't seen the same deliverability issues, fortunately.
Pros
Great to be able to pre-set up and run campaigns and banners in email signatures. Easy to control company-wide. Nice layout and rendering.
Cons
There is a learning curve in the beginning and while it looks amazing to the recipient, how the signature looks to the sender is awkward and clunky.
Alternatives Considered
WiseStampReasons for Choosing Opensense
Black Pearl Mail literally broke for like the 10th time and we didn't get customer service responses after 5+ days. Not having our email delivered simply wasn't an option.Reasons for Switching to Opensense
OpenSense actually responded to our sales/new customer request (yup, seriously).- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Opensense makes sense.
Reviewed on 2020/05/29
So far the service and support have been excellent, via responding quickly to our support inquiries,...
So far the service and support have been excellent, via responding quickly to our support inquiries, and otherwise helping us setup our environment for a clean professional look that is easily customizable.
Pros
The staff and support for this set of programs to add signatures to our emails has been most intuitive, and the support has been very timely in its responses, and efforts to resolve issues.
Cons
Setup time and sync time for changes can take an hour or two depending on the scope of the change being implemented. Small issues arising when working within fringe cases in an Office 365 environment. Most of those issues were resolved shortly after identifying the problem and working with an Implementation Manager.
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ideal for company email signatures across multiple platforms
Reviewed on 2019/12/19
None yet
None yet
Pros
the customer support, the consistency of emails signature across mobile devices and computers.
Cons
So far so good. Its been fairly easy to use and only use it for the emails.
- Industry: Packaging & Containers
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing Customer Service
Reviewed on 2020/04/01
Pros
The software works as expected. If there is ever an issue the customer service team is responsive, 24-7!
Cons
I really can't think of anything I don't like.
Alternatives Considered
WiseStampReasons for Switching to Opensense
Customer Service. Wisestamp was not available by phone and not responsive by email.- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Auto signature program
Reviewed on 2023/08/22
Overall once setup i don't go into the system very much.
Overall once setup i don't go into the system very much.
Pros
Once this is setup there is no need to touch. Everything is auto-updated from azure from the Title to the pictures.
Cons
It does take a bit to setup but the CS Rep are amazing at helping setup for first-time users. They handle the issues very fast.
- Industry: Telecommunications
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great email tracking and Signature tool
Reviewed on 2021/02/12
My overall experience using opensense has been great! I would let others know about them and...
My overall experience using opensense has been great! I would let others know about them and recommend them to other companies
Pros
Able to see if people opened my emails and clicked on the info in my emails. Also, signature builder is great and able to use banners to drive traffic.
Cons
There weren't any cons to opensense the technology was great at what it does for our business we could ask for more
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Email Tracking Software out there!
Reviewed on 2020/01/21
We are able to see when clients open are emails and what they are clicking on, when it comes to...
We are able to see when clients open are emails and what they are clicking on, when it comes to sales this is a killer tool to have. You know when the end-user opens your email, clicks on a link, open a document. so if you don't get a response you know they are opening the email. That way you can follow up with more content. We also running marketing banners in our emails through opensense so you can get the analytics from that as well.
Pros
The tracking of emails, what did they open/click on. The banners we can run on our emails for marketing campaigns. As well as our beautiful signature they created for us!
Cons
There are no cons on our end this platform does everything we ask for and never had an issue with it!
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Pros and Cons of Opensense Software
Reviewed on 2021/01/14
I have had a great experience with Opensense. It has helped me a great deal and I would recommend...
I have had a great experience with Opensense. It has helped me a great deal and I would recommend it anyone.
Pros
This softwares has many strengths. It's easy to set up and you will have no problem navigating around. With the marketing function you can upload banners. The greatest part is the reporting and analysis they provide. This makes it easier for you to see what banners are performing good, and contributing to the website. It is very simple to use and great customer service.
Cons
Setup time and syncs for updates can take awhile depending on the change being made. This was resolved after contacting customer service. Other than that everything has been great.
- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Take control of your user's Signatures
Reviewed on 2019/12/17
Pros
The Support team has been great to work with. Very knowledgeable and helpful
Cons
There are some settings and config options that only the support can configure.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Opensense is a must for your company
Reviewed on 2019/12/16
Opensense had exactly what we needed to create a beautiful email signature for our employees. The...
Opensense had exactly what we needed to create a beautiful email signature for our employees. The customer service has been fantastic. I would recommend them to any company large or small.
Pros
User-friendly and easy to upload for all employees
Cons
Don't have a negative thing to say about Opensense software or team.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Serves our needs and works well
Reviewed on 2019/12/16
The support we have received has been helpful, although reactive to our requests. They have been...
The support we have received has been helpful, although reactive to our requests. They have been able to provide a solution for the couple of issues we've had, but some of the commentary could have been provided during onboarding. I think it may have eased some of the confusion down the line.
Pros
I like that I am able to customize the banners, along with the ease of adding members of the team and pushing the signatures to them.
Cons
The inability to change banner size within the platform has resulted in us having to manually identify the appropriate size in the HTML script, which is not recommended but the best solution we have come up with.
- Industry: Financial Services
- Company size: 5,001–10,000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
OpenSense 5/5
Reviewed on 2020/05/15
Pros
OpenSense has been great for our company so far. What I like most is the ease of use and adaptability of the product. Working with their great customer support I could bend and mold the product to the needs of our environment and any idiosyncratic policies and processes we have.
Cons
One feature we would like to see is a clear cache button on users' profiles in the compliance page. We ran into some issues with users who had changed their photos and updating those would be much faster with that option.
- Industry: Construction
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Review
Reviewed on 2020/01/31
Overall, I decided to find another software that is less expensive just to write your name.
Overall, I decided to find another software that is less expensive just to write your name.
Pros
I like how you can use this software to make a banner with your signatures on them. I like how you get nice signatures everytime.
Cons
I don't like how it's pricey. 5$/month compared to doing it free at another site I've recently discovered. They aren't simple but it is efficient. I think I will stay at another software where it's more stuff to do and better.
- Industry: Marketing & Advertising
- Company size: 201–500 Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Has been super helpful for generating clicks to relevant content and events
Reviewed on 2019/12/17
Support is always fast and super helpful
Support is always fast and super helpful
Pros
It does what it sets out to do - once you know how to do it.
Cons
The processes for creating new banners, templates, and assignments feels overly engineered / not streamlined enough.
