Easy to use with our Zebra barcode terminal
Pros
We were looking for a field service solution with barcode reading built-in. They helped us customize the APP for our needs in our workflow.
Cons
Since they were just starting up, it took time to implement it to our barcode reader to make it easy to use, but it was worth waiting!
Response from E-Software
Thank you Robert, we are glad you like it!
Easy to use for repairing printers on-site
Great for our team, lot of features were implemented in the past months.
Pros
Our technicians track their inventory in their cars and found it easy to create work orders on client calls. In the office we keep track of our technicians locations & daily progress.
Cons
Some key features are still in development, but the development team responds quickly.
Response from E-Software
Thank you Gabor!
Repair CRM is great for field technicians
Easy to use Mobil app which helps speed up the Admin-time in the office.
Pros
It allows our Techs to do the paperwork at a repair, eliminating sending the messy handwritten work orders to the office. We used to enter them manually in the evening ... this alone saves a lot of time for us (me).
Cons
Inventory tracking was missing, but they implemented it with our help for us, so I can't say anything else in particular.
Response from E-Software
Thank you Peter! It was fun working with you guys!
Perfect app for Pest Control
It really fits us, and helped replacing our Google spreadsheets.
Pros
Makes it easier to schedule our jobs, and our techs can show up on time finally. We keep lot of tools and chemicals in the cars, now we are able to track those too. Routing is much easier with the app, which is important for our Pest Control business, as we have lot of notes and comment for wach client.
Cons
Invoicing would be a nice feature to have!
Response from E-Software
Thanks Attila, we are working on the invoicing as promised!
Great control over your schedule
Great upgrade from working manually on papers and entering the work orders in the evening. Now most of the job is done by the technicians: photos and what parts they used. It saves a lot of time!
Pros
Seeing the technicians, where and what they are working on and also being able to track inventory.
Cons
Nothing really, it fits our current needs, it covers our operations.
Great for our Field Technicians & equipment tracking
Pros
We found it easy to implement into our company and makes inventory
tracking much faster. Finally we can see the service history on a mobile
APP with easy work order creation!
Cons
We did not use any similar software in our company before, so I can't
compare it to other solutions.
Response from E-Software
Thank you Norbert!
