Reservety Reviews

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31 Reviews
- Industry: Events Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Everything you need platform!
Reviewed on 2025/02/06
It meets the needs of my business and in some cases exceeds them. The support team assisted with...
It meets the needs of my business and in some cases exceeds them. The support team assisted with customization that create a unique niche. The software has all the bells and whistles to assist with managing my business.
Pros
The onboarding process went smoothly. The website template was easy to maneuver, and the support team was extremely helpful. The all in one platform is extremely useful, you're able to create/monitor bookings as well as create reports for sales. An overall great product at a reasonable cost.
Cons
Some functionality needs to be built out such as creating a product within an order. Some areas can be a bit more user friendly such as creating add-ons
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Exceptional White-Glove Service!
Reviewed on 2024/07/26
My overall experience with Reservety has been outstanding. It is a versatile tool that allows me to...
My overall experience with Reservety has been outstanding. It is a versatile tool that allows me to manage all aspects of my business, from rentals to complex holiday pricing and payments. The platform's greatest strength is its support team, who are always available and ready to assist. Their dedication and attentiveness have made a significant positive impact on my business operations. I highly recommend Reservety to anyone in need of a comprehensive rental management solution.
Pros
The thing I liked most about Reservety is their incredible support team. They provide a continuous chat service where you can ask questions, submit requests, and report issues at any time. Their attentiveness and round-the-clock availability make managing my business smooth and stress-free.
Cons
The aspect I liked least about Reservety is the initial learning curve. It took a small amount of time to fully understand all the features and capabilities of the platform. However, the comprehensive support provided by their team helped me get up to speed quickly.
Alternatives Considered
BooqableReasons for Choosing Reservety
GoDaddy Ecommerce was lacking too many tools and featured I required.Switched From
GoDaddy Website BuilderReasons for Switching to Reservety
Booqable was lacking the ability to manage unlimited variable products and it did not allow me to customize the service to fit my needs. Reservety did everything and more. They built everything I needed. It was a custom service!- Industry: Events Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Simplify your small business with Reservety
Reviewed on 2025/03/11
Pros
Reservety has truly impressed me with its exceptional services for small businesses. The platform simplifies managing reservations, allowing owners to focus on delivering outstanding customer service. Its automation features streamline operations, saving time on administrative tasks.
I appreciate the user-friendly interface, making it easy to navigate, even for those who aren't tech-savvy. The customizable options cater to various industries, whether in rentals, event planning, or local tours. The customer service from the tech team is top notch. Reservety is an invaluable tool that meets my business needs and supports my growth. I highly recommend it for enhancing operational efficiency!
Cons
If i had to choose something it would be a better mobile app.
- Industry: Furniture
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great communication
Reviewed on 2025/01/24
The system functions well, it's easy to use and straight forward. They are helpful with completing...
The system functions well, it's easy to use and straight forward. They are helpful with completing tasks and answering questions regarding my website. The best website host I've ever experienced.
Pros
They are very helpful in completing tasks that I need finished to help move my website along and they respond quickly to my questions.
Cons
I wish we could set a delivery radius by zip code so we can charge different delivery fees per each individual zip code rather than an overall Max distance radius.
- Industry: Events Services
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A Great Choice for Young Companies!
Reviewed on 2024/09/05
Reservety is affordable, and easy to use, with great customer service. Some of the more advanced...
Reservety is affordable, and easy to use, with great customer service. Some of the more advanced features are difficult to use because there is no comprehensive user guide, but the web design team is great at meeting requests for website customization.
Pros
The website builder is relatively easy to use, although there was a small learning curve to figure out woocommerce. The pricing was unbeatable, and for a new small business like ours, that was huge plus.
Cons
We get spam bot messages through our email linked to the website.
Alternatives Considered
Event Rental SystemsReasons for Switching to Reservety
The pricing difference between ERS and Reservety was enormous. For much less money per month, we feel we are getting comparable service with Reservety.- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Game-Changer for Your Business!
Reviewed on 2024/09/03
Reservety has been a game-changer for our business! We tried a few different options before finding...
Reservety has been a game-changer for our business! We tried a few different options before finding Reservety and wish we had known about it from the beginning. The price is fair for all the features and the customer service is fantastic. The capabilities are amazing and we look forward to many more years of growing our business with Reservety!
Pros
The thing I like most about Reservety and their team is the ability to listen to your needs and tailor your website to those. The speed at which they work is most impressive.
Cons
The only con is the lack of online training information and the ease of being able to search for it.
Alternatives Considered
FareHarborReasons for Choosing Reservety
We used WP Booking through WordPress and it didn't fit our needs.Switched From
WordPressReasons for Switching to Reservety
I have a client in another business that uses this program so I have experience with it. Reservety had many more options available; although, Fareharbor's reporting system is much better.- Industry: Leisure, Travel & Tourism
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Outstanding software and support for our Snowsports School and Equipment Rental
Reviewed on 2024/07/29
The entire process from inception to going live was exceptional, the team work hard to ensure you...
The entire process from inception to going live was exceptional, the team work hard to ensure you get the results you need. The software itself has been very well developed and comes with a lot of functionality and customisation.
Pros
It is very comprehensive, we use it for booking Snowsports Services and Sports Equipment Rental in English and Japanese. It is simple to use and the support for setup was nothing short of outstanding.
Cons
Nothing, I am so impressed that I struggle to find anything negative.
Reasons for Choosing Reservety
They couldn't deliver multi-day bookings which is essential tour requirementsSwitched From
SimplyBook.meReasons for Switching to Reservety
I liked that it suited my needs for two different business units, the price with no hidden costs and the setup is included.- Industry: Events Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Our number 1 choice after reviewing several other companies
Reviewed on 2024/01/03
It was stressful and extremely time consuming to find a company who can truly be my go-to company...
It was stressful and extremely time consuming to find a company who can truly be my go-to company for my website and scheduling needs. The moment I found Reservety and spoke with someone, I knew this was the company that would be my company long-term. I look forward to many years being a customer of Reservety.
Pros
Customer service is fabulous. When I have a question, I receive an answer in a timely manner. If there is further clarification, I have the option to video chat with someone.
The set up of the site was not stressful at all. The website is the way I want it and they are patient with me even with minor adjustments so that I am happy.
Through the beta stage, bugs that I discovered, they quickly resolved giving me the ability to go live in a timely manner.
Using Reservety has saved me time and money. I was previously using a different website for scheduling and for our storefront. This created potential issues with bookings not to mention additional time duplicating information from the storefront to the scheduling website.
I cannot say how much I am glad Reservety was the company I chose for our business. Customers love our website and it was extremely important to me that we kept the same look of our website, not using other companies templates. Reservety made this happen.
There were certain features I needed and after explaining to them what I was looking to want from the website and features, they made it all happen! I was not able to find any other company that was willing to give me all the features I needed from a scheduling software.
I have never had any issues with the server being down.
Cons
Although not really a con because they have accommodated me, there is a time difference between their work schedule and mine and sometimes that causes a delay with back and forth communication.
- Industry: Events Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing service & great system!
Reviewed on 2024/09/23
Amazing from start to finish! And they also made a point to confirm that they are still there to...
Amazing from start to finish! And they also made a point to confirm that they are still there to provide support should it be needed, even post the initial set-up stage. Very glad I found this company!
Pros
The team at Reservety are really great!! They replicated my current website for the product pages, and also added in a lot of functional aspects my previous website couldn't do! It has made for a much sleeker and easier website for my customers & suppliers, whilst saving us a lot of admin hours through automation!
They work very hard to meet all your requests & changes and always reply promptly. Very impressed and would definitely recommend!
Cons
Takes a little time to get your head around using the system, but the team are always on hand to make changes for you / show you how to do it! I really cannot fault anything!
- Industry: Entertainment
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I've tried them all and Reservety is the one we prefer.
Reviewed on 2023/10/31
Reservety has truly transformed the way we manage our Party rental business. Their user-friendly...
Reservety has truly transformed the way we manage our Party rental business. Their user-friendly platform simplifies everything, from scheduling to inventory management. The customer support is outstanding, always ready to assist with any queries. Thanks to Reservety, we've streamlined our operations, increased efficiency, and ultimately boosted our business. Highly recommended for anyone in the rental industry.
Pros
Without a doubt, the standout feature of Reservety is their incredible customer service. Using RingCentral chat, their team works like magic, swiftly addressing every query, big or small. This was a huge help as we built our website ourselves. The Reservety team’s patience in teaching us how to use their product was simply outstanding.
Cons
We really wanted to incorporate a specific "Buy Now" type feature that ultimately required us to duplicate product pages which could potentially cause inventory management issues.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A review years in the making
Reviewed on 2024/09/24
Pros
Our business has been with Reservety for years now. We wanted to give it some time before writing a review so that we had the full range of experiences under our belt. From website development to years later, the experience has been phenomenal.
As a small business, it's always a little nerve-racking to hire a vendor, especially anything internet-related, as there are a lot of fly-by-night peddlers (and we've come across our fair share), but Reservety stands apart from all the others. It truly is top-notch. We have been absolutely thrilled with the experience and highly recommend it for anyone else considering among the myriad of other vendors out there.
Cons
None - we have been incredibly happy with every facet of the experience.
- Industry: Consumer Services
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
So happy I found Reservety!
Reviewed on 2024/01/06
I’m very happy I found reservety from starting my free trial to signing up to the growth plan. I...
I’m very happy I found reservety from starting my free trial to signing up to the growth plan. I had a vision of what I wanted and we got it done very quickly and effectively. If there’s something I’m not sure about, Reservety always assists me and will also send me tutorials on how to do something for future use. I have looked at many platforms for my baby equipment rental business and reservety has been the only company to have everything that I needed.
Pros
Ease of use, has everything that I wanted to get my website set up, communication and responses very quick
Cons
Overall website is a little slow but it’s certainly functional
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Reservety has been integral to my business - Highly recommended
Reviewed on 2024/01/03
Pros
Reservety has been integral to my business for 1-2 years, offering a user-friendly interface that makes reservation management simple. The decision to purchase the add-on support service has been a wise one, as the support team provides detailed assistance whenever needed. Reservety's commitment to customer service and improvements will keep them staying ahead in the industry. I highly recommend Reservety for its user friendly operation system and customer service.
Cons
default email formats - need more personalized options
- Industry: Leisure, Travel & Tourism
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Booking Software
Reviewed on 2023/08/11
At Calabash Baby, we've always strived to provide exceptional experiences for our customers, and...
At Calabash Baby, we've always strived to provide exceptional experiences for our customers, and Reservety has played a pivotal role in elevating our business to new heights. Reservety isn't just a booking software/webhost; it's been a game-changer for our business. The user-friendly interface made the transition smooth for both our team and customers. From seamless online booking experiences to real-time availability updates, Reservety has transformed the way our customers engage with our offerings. But beyond the technical capabilities, it's the incredible support from the Reservety team that has truly impressed us. Their dedicated team has always been just a message away, ready to assist with any questions or concerns we might have. This level of support has empowered us to maximize the platform's potential and explore new avenues of growth.In a world where efficiency and customer experience reign supreme, Reservety has emerged as our trusted partner. With their innovative booking software/webhost, Calabash Baby has been able to enhance customer engagement, streamline operations, and focus on what truly matters - nurturing the journey of parenthood. We're grateful for Reservety's contribution to our success and look forward to continued growth together!
Pros
Integrating my website with Reservety was super easy! They have made the back end of the booking process super easy and convenient to use, and the fact that they track my inventory for me is a game changer.
Cons
I wish the the blog section was a little more up to date, but that's about it!
- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ease of Use
Reviewed on 2023/12/17
Overall experience has been wonderful. [sensitive content hidden] have been professional, on point...
Overall experience has been wonderful. [sensitive content hidden] have been professional, on point and kind. I am overflowing with gratitude as this team created a site that gets the job done and essentially helped the business grow. They deliver every time and are helpful when I just don't have a clue. They really meet you where you are in background operational knowledge and navigation. It has been a pleasure working with the Reservety team!
Pros
Effective communication, timeliness, quality, effective execution! The website does exactly what the customer needs, looks and feels easy to navigate, and administrator functions are not too cumbersome. Reservety has been the perfect companion for my start up and has been able to keep up with the growth of my business. It is as simple as providing the ingredients and the developers/designers put together the rest...the team has been a true blessing to work with!
Cons
You have to be specific and ready to engage for the sake of clarity & execution of your vision.
- Industry: Events Services
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Reservety has been Great!
Reviewed on 2023/12/16
Great experience with a great deal of useful help.
Great experience with a great deal of useful help.
Pros
The response and customer service I get is top notch! I'm not very tech savvy and this team is super responsive to help me with website changes and questions.
Cons
There's nothing I don't like about Reservety so far.
- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use
Reviewed on 2023/12/29
Easy to use and has lots of customization options
Easy to use and has lots of customization options
Pros
Customer service and help is exceptional. Every time Ive needed help, they have been able to find solutions and create customizations.
Cons
Weekly I have bots that send me fake emails requesting information from my contact form.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Website
Reviewed on 2023/12/20
I had a great experience using Reservety. It was the perfect platform for my rental businesses. I...
I had a great experience using Reservety. It was the perfect platform for my rental businesses. I highly recommend for anyone in the rental business.
Pros
The ease of use and quality of website. Customer service was responsive and very helpful.
Cons
I don't have any complaints or concerns.
- Industry: Medical Devices
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Exactly what we needed...
Reviewed on 2023/08/01
Reservety is the answer we have been looking for to meet our rental business needs. Their website...
Reservety is the answer we have been looking for to meet our rental business needs. Their website service allows you to set up your business the way you need it to work for you and your customers. If you get stuck or have questions the Reservety team is there to guide you the process or make the changes for you. Their pricing is great especially for smaller companies trying to get off the ground. Their back end/admin area provides inventory and reporting functions so you can keep up with what is in your inventory by date and analytics on orders to show how your business is doing.
Pros
Ease of use, communications, pricing, and overall look of the website are just some of the positives of using Reservety.
Cons
We have not found any negatives to using Reservety.
- Industry: Recreational Facilities & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Bells Parties, LLC
Reviewed on 2023/08/20
I love this company nothing but great experiences,I have tried to build my own in lt didn’t work...
I love this company nothing but great experiences,I have tried to build my own in lt didn’t work out for me. So I did a free trial did a video chat and also texting so they can learn my vision of what I wanted. They do above and beyond for every task it 24 7 support you can’t beat that anywhere.
Pros
The ability to set task for the team to add or remove functions to the website.
Cons
Sometimes the website would move slower on different browsers, no fault to the company.
Alternatives Considered
InflatableOfficeReasons for Switching to Reservety
The price, real 24/7 support and a modern website. My website was up and running within days.- Industry: Transportation/Trucking/Railroad
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Product with Great Support
Reviewed on 2023/08/31
They have given me a great experience and customized everything to my business needs.
They have given me a great experience and customized everything to my business needs.
Pros
The best thing about reservety is the support they give you. I am not the best at building/editing websites and they are always extremely fast to get me where I need to go.
Cons
Everything is very minor. One issue I have is navigating the back of house when it is something I have never done, or don't do regularly. But support is always quick to help, or do the task for me.
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Makes running out business so easy!
Reviewed on 2023/09/09
So far, they have helped us learn our first year in our business so smoothly and made our website...
So far, they have helped us learn our first year in our business so smoothly and made our website easy to navigate. We are overall very pleased with the service we have received.
Pros
There's a lot that I have learned about the website, but should I make a mistake? They are quick to help me fix a mistake, explain what I did and how to avoid it. They never scold me. They're all about teaching me to learn how to do things myself.
Cons
I do think there's a bit of a time difference, so sometimes if I need immediate help, I can't always quite get it but I do feel like they do respond quickly
- Industry: Events Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Our number one choice- Reservety
Reviewed on 2023/07/28
Excellent. Reservety is an excellent value with professional results. We will continue to use this...
Excellent. Reservety is an excellent value with professional results. We will continue to use this company for as long as it stays that way.
Pros
Customer support is strong / customization abilities are strong / The team is willing to help make your site and system work how you need it to / Ease of transition from previous software and website was key and they made it seamless
Cons
Not really any cons to speak of. They are a growing company and sometimes small things may slip through the cracks on custom requests, however they always make it right and to me that is a great thing.
- Industry: Events Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Must Have Rental Software
Reviewed on 2023/05/31
My overall experience great and this software continues to exceed my expectations.
My overall experience great and this software continues to exceed my expectations.
Pros
Reservety has everything that I require in an online booking/rental software. I had the hardest time finding a software that provided everything that I needed at an affordable price. Reservety continues to make system updates that makes their software even better. I am glad that I found this software company, I have no plans on switching as it literally provides everything I need. As my business demands change, I can count on the flexibility of this software to meet the needs. My business requires some very unique features that most companies wasn't able to accommodate without charging me through the roof prices (I'm in a newer industry) and Reservety was the only one that could check all the boxes and make the needed customizations to meet my demands.
Cons
The things that I dislike about Reservety are very minimal
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Exceeds all our expectations
Reviewed on 2022/10/06
We have now been using their software for 1 year and just completed our first summer (our busy time...
We have now been using their software for 1 year and just completed our first summer (our busy time as a boat rental company) and they did not disappoint. We had no downtime at all and not a single issue. We did request a couple of changes on our side and they jumped in and took care of it VERY fast.
Pros
The number one pro is ease of communication and speed at which things get done.
The customization to our website was an unexpected plus for us. We had a few unique requests for our business as it was a little different than others and they find a way to get it done exactly what we needed.
The software itself has everything we required.
Cons
I'll be honest there really are no con's. Whenever we come up with something that we wished the software would do, Reservety does an update and customizes our software to do what we requested.