TriMed Complete Reviews

We like the software as it is easy to use. our new hire doctors have commented that the ehr was user friendly, and intuitive, and it doesnt take them long to get up and running. but lets face it, all electronic health record systems are designed to record health records. the thing about using this software is the company's dedication to service. it is far and away the best. i can get someone on the phone immediately if i have an issue that needs fixed, and trimed can even hop right on my computer if need be. additionally, if we would like a change to the ehr, an upgrade, or report something that seems too laborious, or quirky, they listen and sometimes can help with a system change or update, or suggest another way to get where we want. we like that trimed is coming out with new products as well. like an integrated telemed component, patient video on one side, and medical record on the other. it works great and all in time for covid. text messaging and emailing are integrated and we definitely have used the portal to our, and our patients benefit. tri med also puts out every tuesday a tip about some function of their software and how to use it. it has been very helpful in getting to know what exactly the system can do as there is always so much you dont know about your system. we have used a number of these tips to continue to improve the function of our system. trimed is always looking to improve their software to our benefit.

if i have to pick something, and this may be just me, but the reports can be complicated to set up. its easy enough to get help on the phone, and i like that i can get a report on just about anything that i want it's just sometimes i have trouble picking the right field to get me the statistic that i want.

We got lucky and chose the best EHR for our small practice back in November. Most of our population is pediatric and the templates are perfect for well visits and sick visits. Trimed was great about customizing the system for what we wanted and needed for our patients.

We were able to train and launch Trimed Complete within a month's time all by zoom with the amazing guidance of Trimed's team. Even though our practice was small, they always made us feel important and like a priority.

Once we were up and running we have had great support from their IT and they have gone above and beyond to help us as we have added staff to our clinic.

If I was to ever start my own clinic, I would be absolutely confident knowing that I have the choice of this EHR.

I have 0 complaints. Everything that I wanted to be changed, the staff was able to customize towards my needs.

This product is so easy to use. The customer service is fast and efficient. The price is right. Our patients find it easy to use also.

I have not found any "cons" to TriMed.

Electronic Health Records can be the bane of the practicing physician. So many are nothing but a multitude of check boxes and take as much time to fill out as to actually see the patient (or so it seems). Trimed, which I have been using in one iteration or another since 2002, allows the user the flexibility of text while allowing the user to determine the # and frequency of the more standard scripted boxes. The text is infinitely flexible with the use of add on sub-notes. The office management module is intuitive and easy to use and was extolled by my staff to colleagues in other offices.
I have always found the support I receive from TriMed to be as good or better than any other piece of hardware or software I've ever purchased.

The superimposed monitoring for key performance parameters was difficult for me to set up and understand but I think that some of this is due to my having a small office and being reliant on my own abilities (not the greatest).

This EHR is totally customizable for your practice. We had 100% input from start to finish to implementation to daily use. We designed the workflow of the EHR to match our workflow in the office. The customer service throughout has been unparalleled by any service I have experienced across all service types. TriMed cares, and works hard to provide an EHR the way you need it for your practice. "No" was rarely ever heard during development. The display is intuitive and fresh. The e prescribing is seamless. The mobile app is improving weekly with new features being added, and e prescribing from the mobile app is coming.

There is nothing to be dissatisfied with regarding this EHR.

TriMed was easy to learn and intuitive to use once you know your way around. Scheduling is easy and you can view all appointments in an organized way on even the most chaotic day. Filling out paperwork on patients is quick, allowing for more time to be spent elsewhere.

Nothing! I have enjoyed all aspects of TriMed

We were an early EHR adopter and went through the process of choosing an EHR in 2005. The greatest Pro for e-Medsys is it's customization. We have been throughly impressed with the functionality and the ability of the product to meet our needs and change with us. Documenting visits is very efficient and the reporting abilities are robust. The system also has full functionality for prescription electronic sending (including controlled substances). When we have needs to document our quality initiatives and report quality measures the Trimed team have been great at using our EHR to help us track and report those measures. The dependability has also fantastic. As great as the software has been, our support has been even better. Trimed Technologies really seems to take a teamwork approach and full supports our software and hardware.

There are a few very large EHR systems on the market that many larger health care systems use. e-Medsys has a smaller client base so it is not as well know nationwide.

It is pretty intuitive to use, and our occupational and physical therapists easily learned to use it. We have had wonderful support for any questions or issues we've had, and I have been amazed at how quickly they responded. They have been able to customize our forms to fit us- exactly how we wanted, and have been very responsive to any further modifications we needed. There were also no upcharges, which is great.

This software seems to be very flexible, so any forms or features that we didn't have right off the bat, they were able to assist us in putting in place.

This software has increased my client engagement by more than I could ever expected. Automated messaging is flawless and my clients love it. Their patient portal is the best I’ve ever seen. Customer support is the best I’ve experienced in the industry.

I was hesitant about the price at first but the increase in client engagement has more than made up for the cost compared to my previous software. After a month or two of use I realized it is perfectly priced for all the features they offer.

The functionality of this product is not limited. The ability to customize to meet the needs of the changing payment models is without a doubt crucial. The ability to connect quality clinical staff directly to the clinician has saved us time and effort. The customer service that comes with this product is still individual and not so big that you have to wait for days for help. This product is hands down the most forward thinking EMR and team that I have seen.

The most frustrating thing is there are not tons of users in my immediate area. But our vendor has made it pretty easy for us to connect to other users.

I am impressed with the ease of this software in my documentation. When I have an issue or a question or even a change needed, I can get in touch with someone in support quickly and they get right on changing it or improving it for me.

There is not an obvious flaw to list here. We have had some things that have been wrong at times, but it is almost always a quick fix via an email to support or a phone call.

The TriMed platform is very user friendly. Every physician I have trained on this platform has raved about it's adaptability and ease of use. Furthermore, there is so much customization that can be done which is just not available with any of the other larger named technology companies out there.

For our current needs, this platform has everything that we need to conduct telemedicine patient care thoroughly and efficiently.