Brex Reviews

It is so streamlined, so beautiful to use, it actually puts me in a good mood when I am tracking my purchases. How many cards can you say that about? The software is crisp and I can track my purchases and have them verified before I've left the store. This is an absolute dream come true.

I notice that sometimes it has a hard time recognizing certain receipts depending if they were printed on an airline ticket.

Brex is characterized by high efficiency in managing expenses, as it enables us to record the most accurate details about all expenses, regardless of the method of payment, whether it is cash or a credit card. It is easy to use the phone application to register to create a new invoice, and scanning invoices helps in transferring information from them directly to the system, which relieves us from manually entering numbers and other information. Brex enables us to link the credit card easily, and when paying with the card, we can automatically enter the information related to the payment process. I really appreciate Brex because it allows us to track approvals, as well as the notifications we receive when final approval is obtained or when a department needs more details. The records are very accurate and can easily be consulted and searched. The previous operations, also the expense reporting tool is easy to use, and enables us to prepare and send reports without much effort.

You can't find anything to dislike about Brex, the user interface is modern, and the mobile app is very nice and easy to adapt to.

The free ACH and wire transfers were the main reason but we also liked the partnerships they had

They are closing accounts because despite advertising as a bank for small business, they only want customers that are doing millions.

Brex card provides more or less all of the features of a highly regarded business credit card, but it is a lot better for following reasons. They work with startups and your chance of getting a credit card as a funded startup is higher and a lot easier. Plus, they keep improving, adding new features every few months. Their website and expense tracking/filing is intuitive and easy, they offer multi layers of protection and convenience (online cards etc). For life science companies there are additional discounts they secure from major vendors. Support team is "real time" responsive or quick via email. You do not need to shout to a voice recording 10 times "I want to talk to a representative" or waste hours. My impression over the last one year is highly positive!

No cons compared to all other cards I have used from other top providers.

Without a doubt it is the ease of use. A couple of my favorite features...

1. Integration with QuickBooks.

2. Invoice management. We swipe the card, get a text asking for a photo, which when we provide it automatically matches to my chart of accounts in QBO. Similarly, you can also forward invoices to [email protected] and it does the same. This makes invoice management much, much better.

3. Instant approval for employee credit cards, with limits I can set.

4. Clean intuitive website

5. Solid travel booking system, impactful rewards (we get 3% back on lab supplies, a major expense) and a huge number of perks with other startup friendly companies.

There were some things we wanted visualized on the portal early on, but when we made the suggestions they were actually super quick to change them.

Flexible credit line based on the cash balance in the business checking account.

Connecting bank accounts for autopayment

It is easy to tell that a lot of thought has gone into the pain points experienced by small business and startups in managing expenses. Everything happens more seamlessly with Brex compared to our prior card. Expense management is a breeze.

In order to receive some of the more major rewards points, you are basically required to only use Brex for your business expenses. This can be a hassle since there may be a lot of automated billing that needs to be transferred.

- I got a personal rep to talk to on the phone
- Their software is very intuitive to use as well as their new mobile app
- You get a virtual card as well as physical.
- When you add a new employee card they overnight it to them!
- You get huge rewards for every dollar you spend.

Get your Brex card here: https://baseconnect.com/brex

- They don't work with ApplePay yet on the iPhone

The underwriting/approval process was lightning fast. No stupid questions about financial projections—just a quick and painless credit card for my company.

Our credit line changes DAILY. I assume this is how they adjust for risk given that they approved us so effortlessly but I can’t help but wish we could get a weekly credit line at minimum. Today I could have $10K and tomorrow it could be $7800. Hard to plan with such a fast moving target.

Brex is the least intimidating way to handle business expenses. They seem to remove the stuffy barriers that most credit cards put forward, and using the card doesn't require a super complicated app to track expenses. Their customer service team is easy to communicate with, friendly, and efficient at resolving any questions that arise. I love the tracking through texts!

Honestly, I can't think of any cons at this time.