Showing 10 reviews of 5

smartImager

Disk imaging solution for Windows deployment & migration

4,2 /5 (5 reviews) Write a Review!

Overall rating

4,2 /5
  • Value for Money
  • Ease of Use
  • Customer Support
  • Features
80%
recommended this app
Showing 10 reviews of 5
Ben C.
Overall rating
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

I have been using this software to image hundreds of computers we get in a year.

Reviewed on 2017/10/03

Pros

It is really easy to create images for different computers that require different software. I also really enjoy the fact that it makes it easy for people to start imaging computers.

Cons

It can be confusing at first the navagage through the menus but once I figured it out it was not too bad.

Sam L.
Overall rating
  • Industry: Financial Services
  • Company size: 201-500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Powerful alternative to MDT or WDS

Reviewed on 2019/04/05

I was a little hesitant to move from MDT to this application, but once it was configured by the support staff upon purchase, it has been flawless. Support is quick to asisst with any issues that come up, and the imaging is quick. We can image from PXE boot to OS and 15 application installs in about 41 minutes. Ready to deploy.

Highly recommend to small and medium shops. We have already imaged over 250 desktop and laptops in the past year. Can handle much more that that. The remote imaging is also a great option, Computer doesn't have to move back to imaging room, can be done in place with a fast LAN connection or after hours saving a lot of time. We have even imaged a user PC while they were at lunch.

Pros

Ease of Setup and use, updates, application installation, Customization of your images, can set naming convention, provide image updates Great support. Removed MDT from our system to use this great tool for our imaging needs. Not looking back. Able to image from the user's desk without PXE booting, gets driver packs from the Manufacturer website, can pull drivers from existing system. Can remotly image a Desktop/laptop as long as it is on the network.

Cons

Initial terminology was a little different, called compatibility, GUI is a little slow, even on a powerful server

Christopher W.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501-1 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The customer support is amazing. They have helped me with any questions or issues I have had.

Reviewed on 2017/10/13

We no longer have to spend time creating a separate cloned image for every model computer we may have on our campuses. Just download a driver pack, import it, and install your standard image on that new model machine.

Pros

Th best thing about this software is that I can create a single custom image that can be applied to any make and model windows computer by download a driver pack. With a few clicks our standard image is ready to be installed on that new make and model computer.

Cons

While they are increasing their amount of How To's on their website and always assist with whatever you may need. The How To's aren't quite as detailed/step by step as some users may need.

Samuel S.
Overall rating
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Easy to use. Saves me hours of imaging.

Reviewed on 2017/11/22

Pros

This tool makes imaging easy. We use this mainly to image student and staff devices in our school district. Our school is not huge, but we managed to image over 9 carts of laptops over the summer with 33 laptops each. With only 2 tech support people we got all of the carts imaged over the summer.

Cons

There have been devices in our district that we have discovered don't work with Smart Imager. One of these devices is the NUC. This is not entirely Smart Imager's fault, but the product name on the NUC could not be identified because Intel did not put it on there, but the image could not be installed.

Stefan C.
Overall rating
  • Industry: Education Management
  • Company size: 51-200 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great improvment over WDS

Reviewed on 2018/03/27

Flexibility in creating multiple images and have them available in a somewhat self serve fashion.

Pros

The flexibility in creating a variety of image sets to serve the needs of different users and reaquirements.

Cons

The initial learning curve is a bit steep and additional scripting is sometimes necessary to accommodate workarounds.