Sage 100 Reviews

Nothing - we used to but they they monetized everything

Don’t buy unless you plan to have every area monetized. We bought the program years ago then they updated us without consent to subscription. Since then it’s every little thing costs.

The set-up was very easy. The instructions giving was easy to follow. Customer service was very helpful with the questions that we had.

This software is antiquated. To void a payment, you have to manually void the payment. To make adjustments to a invoice, requires you to research the invoice information such as: invoice #, amount, posting date, GL code and cost code, then manually make the adjustment. In the payroll module, once you post payroll all information is gone. You can not retrieve the information.

Being able to lock data in a time frame. And the bank reconciliation.

A little more expensive compared to other products. But this is ok considering its features being specific to accounting profession.

covers all the basic functions

missing many key functions, has too many restricted areas that need to be more user-friendly, that were not designed by real life users

I do a lot of financial reporting and I
find that the reporting options are excellent. I’m able to create reports quickly and easily for all accounting needs.

It’s a small con but the overall look of the application could be better.

Sage makes our accounting seamless.. our ability to export from servicetitan to sage to process our invoices makes our job incredibly easy

It can be very " archaic " at times, but hey if its not broken, why fix it?

It makes financial reporting easy, it makes stock management easy, it makes sales easy

Working from a distance with sage sometimes is very difficult especially when there is no internet connection

As a user sage is very straightforward to view wage slips, P60s etc. 1 and 2 clicks are right to where you need

I have not found any features so far through sage that I have been dissatisfied with and hopefully continues like that

The overall feature set was good and met expectations.

The sales process was rigid and not customer focused.

Sage is old and the core functionality is solid. It "just works" for most smaller companies

Sage really isn't intended for large / complicated environments. Once you've gone above 50 simultaneous users and add third party integrations for taxing, credit cards, warehouse management, etc... you'll notice lag in the system regardless of the hardware resources assigned to it.

It is a very robust package of modules - each module is for a specific task - general ledger, AP, AR, Inventory, etc. Once you have your company setup you assign your staff to be responsible for one of the modules and they become the expert in the module. All modules are integrated with the other modules so there is no need to upload and run sync programs - it is all done for you.

Sometimes the modules are not as intuitive as other modules - I can only guess different software designers designed different modules and therefore the nuances of writing logical code differ from individual to individual. This makes more a bit of discontinuity across the modules. Somethings a module will crash due to some parameter not having a specific number or letter in the database (don't even know how that would happen!) and you cannot diagnose it yourself - you have to call customer service. It will cost you money if you don't have a CS plan and chew up at least an hour of your time. However, in fairness it does not happen too often.

Sage is easy to setup. The ability to customize your invoices to include Logos and what is required to be shown on your invoices is essential. The ability to setup your fonts and how you want reports to print and look makes it very personable.

I would like the ability to copy a Journal entry to reuse as opposed to saving as a stored entry. Coping entries on the fly is much faster. When a credit appears you cannot back out of this (no choice to exit) can make a mess of your gl

portability is great with Sage. I can be on vacation in the south and still access my files if needed.

there are no functions that I do not like

Having worked with a few erps, this is one of the cleanest UIs and has been a great experience with getting data out of it. The datacubes on the backend have been really good as well. Order allocation is clean and simple and has warehousing plugins that work well too.

I really wish that price breaks and price levels worked better. It was very difficult to get the accurate pricing inputted to the system.

They have all the data and functionality we need, the reports are good, the speed of access is decent.

It is cloud based and we have to pay them every single day for the rest of our lives. We want to have our data local and this does not let us do it. Also, they are not updating the software with any new real features. They are treating it like they treated ACT, like a cash cow. No real improvments, just more money and less support.

This product works well and requires only basic user training.
Good ERP for the price.

You only get 5 total support tickets included in the cost.
Advanced setup and reports are nearly impossible without a consultant.
You have to go through a reseller to purcahase the software.

straightforward, easy to understand and coach any new comers to use the software. I have been using this software for 8 years and I have been able to do annual software upgrade myself. This tells the system upgrade, data migration and conversion is quite simple.

Data may disappear, detail and history under account may not agree, all applications are close but still getting error message what posting is in use etc. strange issues like could not conduct account balance recalculate.