StarLeaf Reviews

Pros

The best thing about the StarLeaf platform is its simplicity. It's so easy to use, that even my less technical savvy colleagues have no issues using it, This has enabled widespread adoption across the business, which has helped to increase efficiency and boosted productivity. StarLeaf allows me to make high-quality voice and video calls to anyone, anywhere, on any device.

Cons

Aesthetically, the interface could look slicker, but otherwise, I can't identify any major faults with the solution.

Pros

Easy to use, high quality and feature rich. I was hesitant to move from Breeze to App, but now app is the better option.

Cons

needs to be expanded so that you can also chat outside your domain. Waiting eagerly to share files in the app (nut just in beta)

Pros

Most of all I like the ease of use. One app for your videoconferencing and chat that can be used on multiple devices.

Cons

For some reason the microphone gets muted from time to time. The only way to solve this is to restart the app.

Pros

StarLeaf allows secure messaging and facilitates quick video calls and meetings. Its interface is easy to navigate and features new business communication tools.

Cons

Establishing connectivity with external devices can be difficult. However, I believe there is room for more improvements so that it can meet up with other premium communication tools.

Pros

Our team loves the high quality audiovisual experience and security offered by StarLeaf. We have peace of mind that our meetings with executives, clients, and other businesses are encrypted and confidential.

Cons

The only issue that we've experienced is that some businesses and clients have issues downloading the app or accessing the web browser due to firewall restrictions.

Pros

Friendly graphic user interface, useful history of calls with each contact, easy to invite someone as a guest connection

Cons

The design of the software has evolved to make it easy to use, the only downside is that it took a while for the latest version to catch up with the original Breeze client.

Pros

Very quick to get started, pairing code allowed us quick installation. Skype interoperability is best in the market we have seen.

Cons

I can't set up a sip phone line on the device. Power over Ethernet was not provided by our switch so we had to use 3rd party Poe to power touchscreen.

Pros

- Microsoft Skype for Business/Teams integration
- Easy-to-use meeting room systems
- Logitech Meetup Support
- Multi-year Premium Support with advanced replacement

Cons

- Some Collaboration features have not yet to be enabled (whiteboarding, annotations)
- Chat across different organisations is not yet allowed
- Live Streaming feature is still missing

Pros

Fantastic interoperability. there is even an option to allow SIP endpoints to join a S4B meeting - a unique difference. The management portal is really easy to use. the ability to scale up to a voice platform is also a nice to have that other vendors don't have.

Cons

enhanced features are a bit tricky to find, but they are there. The soft client seems to update every time I start it.

Pros

I have been using on and off and conjunction with a life size unit and I have to say the cloud based features of this works amazingly well.

Cons

The system I used was cloud based so there was a subscription fee attached to my physical on premises hardware.

Pros

Great features in free version. Very simple and intuitive user interface in all clients (pc/mobile). Support for standard based videoconferencing protocols. Very fast and responsive clients. Calls are established in second. Lot of options available for different type of codecs and clients from Starleaf and partners for native experience.

Cons

There are some features missing in comparison with other cloud collaboration services. Sometimes ios app is unstable, crashes.

Pros

That it is easy to use. Have a nice day

Cons

If there is a problem the lack of support. We had a problem that one of the users could not be heard and were unable to get anyone from Starleaf to assist us.

Pros

The StarLeaf app is a true Unified Communications platform, providing messaging, voice and video all on one platform. The interface is intuitive and easy to use and the roadmap for future development is well structured and robust.

Cons

If there are any features that I feel are missing from the software I know that they are already on the road map for future development.

Pros

- We were looking to solve problems with AV integration and coordinating customer calls with Skype. We also needed a powerful desktop, IM and mobile solution. Starleaf was able to solve the immediate Skype-enabled conference room problem and we were staying away from their mobile application. They then recently release a new and much-improved desktop client (which is free, by the way) and our adoption level has gone up. The touch panel with native skype interface made it flawless for our team to join Skype calls.

Cons

The old Breeze client was bad, but that problem is gone. The GTm Series is built for the legacy AV community and pushing towards cloud bridge solutions- a hard balance to create, so there are inputs and outputs we didn't need- but I'm sure others will be happy with the flexibility built in.

Pros

Works with existing hardware, easy to scale out across an organization. Clean interface allows for easy user adoption.

Cons

Some features still missing from app. Looking for chat outside of our organization, but am told it will be available soon.

Pros

Easy of use to make calls via VOIP and to collaborate (share screens, etc.) make this a great tool for the office.

Cons

Because is it a VOIP system, it can be difficult to reach areas with lower bandwidth and slower internet.

Pros

I like that it is just as easy to have corporate video conferencing as it is to use my smart phone. We have had both Polycom and Lifesize systems over the years and I can't remember us using them a single time because no one knew how to dial between offices or set up the devices. Now we use video conferencing on a daily basis internally and with our external customers. Also, little things like being able to set up "click to call me" for an instantaneous video call in my e-mail signature are really cool.
It's also intuitive from an administrative standpoint...my first time in the admin portal I was able to get great data and make beneficial changes without any training.

Cons

I really wish there was the ability to take control of someone else's screen when you are doing desktop sharing instead of just viewing it. Also, occasionally on my MacBook Pro, my camera won't boot up automatically during a call and I get audio only....I'm the only one in our organization with the issue though and I have a support ticket open to hopefully solve it.

Pros

Easy to use shouldgo without saying; on a single platform, I can IM my team and then seamlessly escalate this to a voice or video call, and then to a full scale collaboration.
Most of the young talent we are trying to attract from the best schools, colleges and universities want to work in a more dynamic and multi-modal way - this means that they need collaboration tools that will follow them across their different devices - PC, mobile, tablet and into the meeting room - with the StarLeaf App we can let them do this. This leads to better and far more dynamic collaboration, wherever the team is, whatever they are doing; it leads to far greater inclusion for all team members, and therefore faster decision making; we do this by living in the chat box, and then escalating this to video collaboration immediately the moment we need to pore over a document or share and discuss some content - it is very easy to use and the team love it

Cons

Currently you cant IM outside your organisation, but I believe that development is being carried out on this

Pros

I can begin my meetings with one button and I do not have to input any credentials to join a call.

Cons

I wish I could add another participant during a meeting in session. Currently I have to send a user the meeting credentials and I can't dial out to them directly.

Pros

The Starleaf platform is an easy one to learn and use. Easy for 1st time users to join a meeting and navigate the features of the platform. Starleaf offers a great solution for companies that are Skype For Business shops. Their hardware make it simple to join and start Skype Meetings. They make the conference room experience a simple one.

Cons

The old Breeze client could be challenging but they have moved on and upgraded to a new client.

Pros

The whole Starleaf platform is always evolving, which is essential in this marketplace. Ease of use is not an easy thing to achieve with a technical product, so we have to commend them for this.
The whole system is intuitive, which our customers love.
Its also easily scalable, which is a huge benefit to most organisations.

Cons

In comparison to other UC platforms, the functionality is not quite there yet.....but its not far off!

Pros

Simple to navigate, work out and use. Even on first use it feels familiar. The front end GUI has taken many of the good things from other similar applications and included them. From a working product perspective, it improves communications and the growth in its use demonstrates its popularity.

Cons

Not much - it delivers nearly everything we need. It will be almost perfect when it is able to be used across organisations

Pros

The easy of use is very good. Besides video calling you can use the app for chat and the exchange of photo's and video's. Very stable video connection from you PC or phone, so very useful when you work on you desk or when you are travelling.

Cons

The user interface looks very simple and is not as attractive as other comparable videoconferencing apps.

Pros

Starleaf is one of the most easy to use softwares on the market for A communication solution. The best part is it just works. We communicate all over the world and knowing a we have a solution that won't disrupt and frustrate our organization is amazing. One single platform for messaging,

Cons

I like everything about it. Nothing falls short about the product. There is multiple things to use within rhe product to communicate. If I had to pick one thing sometime o wish there was a directory to dig through without having to search. Although this isn't a big deal.

Pros

StarLeaf is easy to use and can be accessed on most devices so meetings can take place at any time. The support is also excellent. The team is easy to reach and very helpful.

Cons

Sharing content is easy but sharing applications is a bit clunky at this time. (I do hear that StarLeaf is working on this feature.)