Entrata Reviews

The best part about Entrata is the fact that I do not need any other software. Entrata has everything you need to run your property. From being able to post your available apartments on Craigslist to scanning Invoices and payments. I love not having to have multiple software running at the same time just to do my everyday work.

Now that I rely on just Entrata, when something goes wrong it can take sometime to fix. This is mainly when it is a small issue that they are unaware of until we have to report it. Sometimes it is fixed rapidly but sometime we are waiting a week or so for the correction.

It is easy to use and easy to figure out.

* I want to see phone numbers on the search...don't make me open the file just to get the phone number. * I want to see the address for each home and it should show on work orders.<BTR>* Email integration does not make sense to me. I get the original email and then a copy in my inbox but I've got to reply inside Entrada. Since Entrada is web based and so is my email...link?

Easy menus, intuitive use. Wide variety of reporting features.

The commercial property platform contains too many features that are related to multi family only and work-arounds are required.

If your team is seeking software that enhances efficiency and provides ample space and time to engage with prospects and residents, this platform stands out as the most effective I have encountered. Additionally, the support offered for setup, integrations, and inquiries is exceptional, delivering comprehensive assistance as needed.

The response times for placing a ticket with Entrata's Support Team are currently slow. However, once communicated, the quality of work is commendable. We kindly request more clarification and regular updates in cases of delays to ensure transparency with our teams.

I love how user friendly Entrata is! I utilized the trainings when I first was introduced to this program. I was impressed about how helpful my trainer was and how thorough it was. The trainer checked in with me after to make sure that I knew exactly what I was doing, and where to go if I needed any extra assistance. The customer service is spectacular!

I have only run into one issue with Entrata. Several of my residents were charged extra for using a commissions based debit card not realizing that there was a difference. My issues were resolved quickly though.

I love how easy it is to navigate to different areas of the system in respect to what the resident needs.

It seemed to take forever to learn Entrata. There were so many tabs that it was overwhelming at first. However, now that I have the system down, it is actually a breeze and makes my job less complicated in so many ways.

I have been using Entrata at multiple properties with multiple property management firms, it really should be the industry standard with its easy to use interface and functions.

Very rarely do I have any technical issues with Entrata, although the support team is the first point of contact to reach me before my in house IT support team.

I like that Entrata can run detailed reports. I also like the work order function. I like that it helps our team have leads, payments, work orders, etc in one place.

Entrata has a big learning curve. The system can be overwhelming to learn at first.

User Experience & Versatile Functionality.

No Investor Management Software and many ticket erquests aren't fully resolved.

It is very user friendly. I like having "to-do lists" to complete. Helps me feel productive.

It glitches sometimes between applications and I'll have to refresh the whole page.

Super First and I can search in a search box on the top, whatever I want in the database within a second.

The Data is Very Clear in the application tab by tab.

Made my job easier, especially with the automatic follow-ups

The thing that I liked least is that when the system does an automatic follow-up, it does not allow us to send their personalized quote with that, so my tours end up getting 2 back to back emails as soon as they leave

It’s organized and always worked great for me

Mobile site isn’t like the desktop but it’s just easier most times when out of office

the workflow is much smoother and faster than the previous company we used

if there is ever an issue, it is usually resolved over email, i prefer a phone call

Entrata is very user friendly. Its a mix of ease of onesite and accounting views like yardi. You can dig into the numbers on your financials and see exactly what is going where.

Entrata is a very user-friendly program. Having new hires come onboard to learn it takes a fraction of the time.

The software is very user friendly. If you make a mistake, you can easily fix.

It seems to be having technical issues recently.

I have used all other property management software but Entrata is the best. The convenience, easy to use and understand dashboard makes it super convenient and easy to use.

Receiving invoices emails that have been rejected continues to be an issue

Fast and easy fun carefree and easy to use

Logging in and out often but overall great service easy to use and help tenants accomplish their rental info

The ease of finding things quickly & efficiently.

There is no cons with this program. Now, with Yardi, indefinitely!!

Easy to use been working in the field for 8+ years

Non that I’ve found workday plus years in this field, and I still haven’t found

easy to learn and easier to use daily! :]

simple use, no difficult to it! great transition