SPOTIO Reviews

The product is easy to use and simple enough that a team can use it with very little training. One of the reasons I chose to use spotio.

Spotio has many glitches, it can log you out randomly and not let you log back into the app for the day. Sometimes after a day of tracking it doesnt save any of the information that was gathered that day.

My favorite thing about Spotio, the big reason actually why we switched to it, is because it's integrated tracking system. With this system, we're able to actually track each rep that's on the door and make sure that when they drop a pin, that they're doing it from where they say they're doing it from. This means that if we have a rep who is supposedly knocking doors, but is actually in his car dropping pins, we can see that. Additionally, it makes canvassing simple. I love the both the mobile app and web app.

The thing I dislike most right now is that fact that when we zoom out to see all of the areas in a particular city, the areas disappear. In order to see the outlined areas, you have to zoom in more. The only downside to this is that when you zoom in, you aren't able to see every area on your screen at once. This isn't a big deal, and I've been explained that it was made that way to speed up the system, but for our purposes as a national solar company, it can be annoying when we want to look at a whole city on the Spotio map

- Fast (important when walking between homes)
- It's very accurate
- It's cost-effective
- Lots of features
- Works with Zapier to integrate with my CRM
- I like that I can customize the status of the contact
It's the ideal solution for door knocking Realtors. I have referred several colleagues and they have all been pleased with the solution.

When I door knock stacked/townhouses adding the leads close to each other can be a little challenging. I had some challenges in brand new subdivisions. Some of the houses were not showing as built on their system so that might be the issue, these were brand new homes.

Accurate locations, updated freq. Easy user interface. Territory management. Import/export data. Support staff. Price!

Sometimes, there are bugs, which makes it really a pain when you have 26 users, and everyone has to wait a day for the support staff to resolve. Also, the app isn't as friendly for iOS, which I prefer the ipad on app. Otherwise, no complaints.

User interface, reporting/dashboards, and overall functionality. Far superior to Sales Rabbit and other competitors.

Ease of use, useful reports and data to increase business and work areas where improvement needed with the Spotio reports.

missing pins, crashing at times, errors which are expected with new software implementation in our company.

It is great at keeping track of where we've been, where we need to go, the results of our contacts, who wasn't interested, who wasn't home and who we need to knock again. We love it!

SOMETIMES (not often) I will get an error that says I have already entered an address and I need to change or merge addresses. This happens specifically when the houses are really close together. It's an annoyance more than anything.

The ease of use of the interface. I enjoy the ability to update customers information on the go, and it gives me an easy way to keep track of all customers and information.

I wish the computer version could tie in my calendar with my company calendar, but this is a very minor thing. Overall, the software is fantastic.

No need for paper and pen. SPOTIO is great for keeping track of all of my leads with details and notes all in one place.

I absolutely love how easily you can access information that has been entered into the application. We can always rely on the program to make sure the lead information we have on file is accurate.

It can be a little "glitchy" when pin pointing exact addresses on the homes canvassers are clicking on.

I like that we can keep all our data in one place and never lose vital information. As a Manager, real time information is important and Spotio provides it.
I really appreciate that Spotio is always updating and improving their software and provides great customer service.

I love everything about Spotio. the only thing I can say I like the least is the fact we can not go back in calendar and can't call from phone number(s) listed in Spotio!

Allows us to easily keep track of all data. Adds representative accountability while allowing representatives to have more confidence in the field.

Somethings have a ripple effect. Minor changes can sometimes have major consequences. Users don't realize until to late.

It is an easy to use software that allows me to convert more leads. Prior to using it I was loosing so much leads

If you don't have good days reciption the software runs slow. In addition sometimes It gets frustrating when the lots are too close. You tap the and it picks up the prior lot. The software allows you to change the address but it takes time,

It's very easy to use. Easy to track numbers for myself and my team. Aesthetically pleasing and data loads quickly.

Would really like to set my own KPI's and choose wich statuses associate with them. Would like to have more specific responsibilities set for manager roles/access to settings.

Easy to use, as it works like a map in real time so you can physically see where you are. Although, notes get saved only 60% of the time. It's scary because I lose phone numbers and homeowner names when I input notes into the doors I knock.

Customer support then billed me multiple times for the same transaction and said "no refunds." People, please just use another door to door app.

Its accurate and easy to use, i love the verification feature and the fact that it keep people accountable.

Sometimes it is slow or has glitches but they are being fixed slowly. Over all though it is very useful.

It works well

Customer service wasn't the best

-Easy-to-use mapping software
-Complete mobile accessibility
-Painless database uploading
-Can handle ALL my data without restriction
-Pins reflect number of times a home was visited
-Easy to get in touch with service/support team
-Motivational emails keeping the focus on selling
-Interface design is easy to navigate and use
-Easy to add additional salespeople and transfer pins
-Low cost compared to competitors
-Seamless integration with other commonly used programs
-Ability to use lead generation option (I currently don't use it, but it's cool to have in case I need it)

Overall... Spotio was WELL thought out. If anyone is debating whether to use this product, I'd say go ahead and try it. It is definitely worth every penny.

The only thing I can actually say I don't like about this software is the way they group pins together on the map. Even though the map may load a bit slower, I would still like a feature that allows me to either turn on a grouped view or a colored region. Using a simple circle with a number in it doesn't actually represent my region accurately. Not a deal-breaker... just trying to find something negative to say about the product. The pros heavily outweigh the cons.

We knock on doors for our pickup and delivery service and this has helped us track every attempt. We can really see the metrics behind each attempt from the days we tried to amount of face to face connections we have to make.

Not much to say here. Enjoy how they keep getting better! Occasionally with new neighborhoods the streets aren't available but that is kind of expected.

The single most effective sales organizational tool I've ever touched. I used to call this an accountability tool. I now refer to SPOTIO as our teams greatest ORGANIZATIONAL tool.

Gives a visual of pins in an area and the ability to use google maps to get directions to those pins. Ability to make many different pin titles and colors according to pin status.

If a pin address is changed then a whole new pin needs created for it to sync with maps. Not having the ability to see notes until the pin is opened

I have tried legion, sales rabbit and spotio. Hands down spotio has best features and ease of use. Support is free and they have been responsive to every question.

Does take some battery in field but all these gps apps do. You can disable it in your power settings.

It is simple and easy to use but extremely affective. It makes canvasing organized and easy to track.

The only con is that sometimes it glitches out but the tech support fixes the issues in a timely manner.

Not much! On boarding was brutal. The admin portal was easy to learn but only 1 person needs to know that.

Saving data for reference was poor. Sync mode was poor. App was never reliable. Customer support is non existent! They want to do everything over email .

Easy to use. Easy to manage. Great organizational tool.

When I zoom in and out on the map, the territories will disappear and I can't figure out the rhyme or reason to when the territories are showing and when they are not.