Automox Reviews

Where to start --
> Easy deployment
> Can be used as a basic inventory management system
> Integrates with Crowdstrike Falcon
> Windows computers no longer need to be in the network to receive updates from the server
> Can be used to replace Jamf for Macs since this handles Mac updates as well
> Other than OS updates, Automox updates many apps like Adobe, Zoom, Webex as well
> Excellent admin interface and dashboard

Not necessarily a con, but I would like a note/remark option under each computer so that I can add notes or encryption keys

Very easy to implement and maintain. Automox is customizable with Grouping of devices and different types of policies. The types of policies include the standard types of patches, plus things like required software , and more detailed scripting via Worklets to do just about anything.

Not really any dislikes. They continually rollout features and improvements. These can tracked by viewing the product roadmap.

The software is simple to deploy and requires little attention once installed, but ensures excellent endpoint visibility. If you consider patching to have the same importance as endpoint security, you need a tool like this to see the patch status of your endpoints and servers.

You need to remember to delete retired endpoints from the console.

Easy UI to Learn, Easy to setup Patching Policies, Easy Install Process, Fast and Knowledgeable Support, Fast UI Load Times.

Possibly too simple for companies that want more hands-on control with patching.

Simplicity of deployment, not requirement of long training to get use to it, cross support for Windows/Max and Linux. Ability to patch system that are remote and not physically in the office.

In beginning there were not many features and no SSO support -- this has been quickly added into the product in very short period of time.

Automox's laser focus on patching/vulnerability remediation makes beats multifunction competitors who try to do too much and fail in multiple areas. If you're looking for patching stop and try Automox now.

Reporting has made huge improvements in the last year but still has room for improvement. They're also adding 3rd party software but currently don't have wide coverage.

Easy to deploy with group policy and has an easy to read dashboard that makes it simple to spot problem computers. Supports multiple organizations without having to use different logins

Takes time to learn the new interface after major updates, does not have an obvious alert when you run out of endpoint licences

Ease of set up, dashboard is simple and shows what I want to see.

Problems with Windows updates, there is more manual restarts than I care for.

The ease of use. I love the ability to see everything at a glance in the portal, and it is so easy to apply policies and settings.

I would prefer to have the ability to search on additional properties of the connected devices. Currently the search is limited to built-in filters.

Cloud Based, browser based, the reporting function

I have not come across something I dont like so far

It just works!
Policy management is super easy
Patching is hardly a thought anymore
Additional scripting is a neat "lite rmm"

Lacks true multi-tenancy
UI can get a little buggy with lots of groups
Email alerts are not super detailed

The software is simple to configure and use. It just works without intervention.

Inability to tell if a user is logged in to a target machine.

Great UI, easy setup, very fast deployment

I do not have any complaints as of yet.

I like that this platform allows you to easily see which systems are not in compliance and remedy them.

The only feature I would like to see added is the ability to instantly initiate the updates installation on a specific endpoint, or either have the updates queued for the installation as soon as the endpoint becomes connected to Automox. For example, laptops that are not usually online during the scheduled update window.

Clean UI, good value for money, prompt technical support. Windows support is very good. Easy to set up and get agents reporting and patches deploying.

There seem to be some issues with Ubuntu security patches, around the severity of them and whether they are applied or not

As a very small department with hundreds of computers with various software packages installed, I needed a way to top-down see the patch cadence. Automox was quick to deploy and quick to start getting results that I could take action on.

The core patch anagement features are great, but since there's an agent there may be some additional capability that could be added: Send message to user, shutdown computer, uninstall software, etc.

The dashboard is nice and allows a user to see what devices need to be patched.

The Help desk is hard to get in touch with. The help desk takes a long time to respond to issues. They need to manage a better help desk. Tickets go unresolved for weeks or months and devices can't be patched.

Constant upgrades, good service and clear communication.

Lack of formal inventory planning, they are getting there but I dont think its a priority yet, however at the print point automox is a great value.

Organization deployment is quick and painless. Current UI is lightyears ahead of the previous version which makes navigation easy and logical.

Small UI quirks here and there. Scheduling is not as exact as I would like. All of which is on their road map.

Like everything...easy to use, deploy and budget friendly. GREAT customer service!

Nothing so far :) I've enjoyed using it and hove referred others who were looking for a solid patching solution.

I run an IT department that has multiple US and International locations, patch and update management is always a chore across multiple OS platforms.
AutoMox solves this issue for us and gives us great reporting for security, compliance and support needs.

AutoMox has also helped us greatly with new MAC OS X deployments and software compatibility issues that require updates.

Ease of use. Very easy to get up and running in minutes.

I am very grateful for the stability and lack of bugs within the system.

Lack of SSO, SAML and MFA adoption. With this application having the ability to touch all systems from your company that are added, a better security model for account access is required. A login password only does not cut it these days.

3rd party software list needs growth.

This software really automates a function that can be very task oriented.

Automox not only automates Microsoft patches but other software and helps keep a very good track of my inventory

It's easy to setup. Relatively affordable to other options. The UI is great! But that might be it's downfall as well..

I wish there was an ability to get more optional info on the Dashboard. The ability to do mass actions is very hidden and not straight forward. Also, I dislike that fact that I have to create a policy to make mass computers perform an action. There is no "select and execute" feature.

Just one click and patching for updates is done.

so far so good and nothing to dislike about it.

Worklets feature is extreme useful for running scripts against your assets. This saved me big time with rolling out upgrades of AV software that were not exactly Big Sur ready. Automox is still rapidly building and evolving their product to meet the needs of the community and progress is very transparent. If they decided to go into the MDM space for mac management, that would double their value proposition.

The scheduling is still relatively naive, it will reboot your computer during a zoom because there's no "benefit of the doubt" if you miss their pop-up notifications. There's no way to do bandwidth capping for downloads. There doesn't seem to be any uninstall prevention.