GoFormz Reviews
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135 Reviews
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
GoFormz has become an essential aspect of our day-to-day operations
Reviewed on 2020/12/09
GoFormz has made our daily operations smooth and easy for our clerical staff, field staff, and...
GoFormz has made our daily operations smooth and easy for our clerical staff, field staff, and everyone in between!
Pros
For years one of our biggest struggles was getting daily field paperwork into our office. GoFormz has eliminated that issue entirely!
Cons
What I like least about the software, is that when you are entering a new field on a template, you cannot duplicate the name section. This issue alone becomes exhausting.
Response from GoFormz
Thank you for your thoughtful review, Thomas. We greatly appreciate your feedback!
- Industry: Utilities
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simplify Paperwork from the Field to Office
Reviewed on 2019/09/19
GoFormz has saved us in shipping costs from our field crews since we now receive our forms the...
GoFormz has saved us in shipping costs from our field crews since we now receive our forms the minute they are completed in the field instead of waiting for paperwork to come in the mail. Billing can now be continuous instead of weekly. The support team is fantastic and has always been available to help. So glad we chose GoFormz over some of the other mobile platforms we were looking at. GoFormz is a very polished app with a great web interface for office personnel to complete their jobs on time or ahead of schedule.
Pros
1) Coming from paper, we did not have to rebuild forms, just import your paper form, make your fields, and deploy to the field.
2) Automation and populated database fields make mistakes a thing of the past.
3) If you have an issue, their support is fantastic. We ended up needing some pretty complex formulas for calculation and after a few trial and errors with their support, we had the calculations running.
4) Our work sometimes takes us out of cell phone coverage. With GoFormz's ability to download the form background, crews can continue to fill out paperwork as needed instead of when they get back in network coverage. When they get back in coverage area, open GoFormz and sync your data.
5) If a calculation can be done in Excel, more than likely GoFormz can do the same calculation.
6) The ability to start a form and transfer to another user for them to finish.
7) Having forms synced on the web for office personnel to complete their jobs as long as mobile app has cell phone coverage.
8) Our Account Manager is always there to help!
Cons
Sometimes the app logs itself out and unless the user knows to log back in instead of quit, they will lose any unsynced forms. We had to find that out the hard way.
Alternatives Considered
GoCanvasReasons for Switching to GoFormz
The ability to fill out an exact copy of our existing paper forms instead of teaching employees a new form.-
Review Source
Overall rating
- Ease of Use
- Customer Support
Overpriced
Reviewed on 2016/04/13
Not bad for basic form completion but price is totally overinflated- not sure if this is because of...
Not bad for basic form completion but price is totally overinflated- not sure if this is because of integrations we will never use but price feels steep considering the other applications we use and love.
Have never used customer service so unable to comment accurately re this aspect
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
GoFormz integration to Project Management Software
Reviewed on 2021/10/06
GoFormz team were very responsive, our sales rep [SENSITIVE CONTENT] ensure to stay connected after...
GoFormz team were very responsive, our sales rep [SENSITIVE CONTENT] ensure to stay connected after we signed our contract, while working with the integration team [SENSITIVE CONTENT] he joined every meeting to ensure we were looked after, once the project was completed we had a project completion review to ensure it was working as intended. Then we were ended over to [SENSITIVE CONTENT]
Pros
That it integrated with our Project Management software, and information sync's both ways.
Cons
Can't upload pictures. The custom form doesn't size well on a smartphone making it hard to read.
Alternatives Considered
Google FormsReasons for Switching to GoFormz
its custom features and integrated with our Project Management software.Response from GoFormz
Thanks for your review Steve! GoFormz offers the ability to capture new data types like images and sketch fields within your mobile forms. I am attaching a blog for reference for how you can resolve that issue. Hope this helps! https://blog.goformz.com/post/spotlight-feature-the-image-field
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great support and easy to use
Reviewed on 2020/04/15
Pros
Initially we saw the value in being able to create documentation that had the look and feel of all our other branded templates. We found that other platforms in this genre create forms that don't look like what our team are used to using.
Once we implemented the product, I was really impressed with the customer support we received, whether this originated as a result of technical issues on their side, or we were experiencing difficulties in getting the best out of the product due to our own limitations and understanding of the product.
Cons
I have flagged document control, or more specifically version control as an opportunity for improvement. This came from my incorrect assumption that if a user was using a form, and then I made changes to the template, that the current forms would remain unchanged, and that only newly created forms from the updated template would reflect the new changes. We have worked around this, again with fantastic support from our GoFormz representative.
Alternatives Considered
SafetyCultureReasons for Switching to GoFormz
As previously mentioned we were able to create documentation that had the look and feel of all our other branded templates.- Industry: Mining & Metals
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
GoFormz
Reviewed on 2019/06/20
Pros
We use GoFormz to capture data whilst performing condition assessments of mining assets including stackers, reclaimers and shiploaders. In the dark ages, this was managed using pen, paper and a camera followed by many hours in the office sorting through hundreds of images and dusty notes. After trialling many other options and using a competing software for a number of years we made the switch to GoFormz and have not looked back since. One of my favourite features is the WYSIWYG interface which enables the creation of professional reports and defect notifications in the field which can be shared instantly. GoFormz offers a good selection of field types to customise your forms, including logic calculations and database lookups enabling auto population of fields based on previous inputs.
The software is easy to use, and the online tutorials get you up and running in next to no time.
Cons
Whilst template creation is a simple process, it can be cumbersome to create large forms with repetive question sets as there is no ability to copy and paste.
Response from GoFormz
Hi Mike, thank you for your wonderful review. We are so pleased to hear GoFormz has helped your team, and will be sure to pass along your feedback to our product team. Thanks again!
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Goformz cleans up messy paper forms in an instant.
Reviewed on 2019/06/20
Positive to date
Positive to date
Pros
Ease of use, Very quickly we had the hang of it .
Cons
Nothing really its pretty good. Not going to pick holes as it really does work beautifully
Response from GoFormz
Hi Jeff! Thanks for the great review. Please reach out to us at any time if we can provide any assistance.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
GoFormz is the way to go!
Reviewed on 2020/08/19
Overall, I highly recommend GoFormz, and it's the #1 form software we typically suggest to our...
Overall, I highly recommend GoFormz, and it's the #1 form software we typically suggest to our clients.
Pros
This software is extremely easy to use for not only our team, but for our clients as well. Being able to embed the form on a clients said is a big component of why we recommend GoFormz to our clients.
Cons
I wish there was more functionality with conditional logic, and that setting it up would be easier for the user. Also, I wish there was a "set up" testing functionality, in order to avoid wasting credits during the testing/set up process for public forms.
Reasons for Switching to GoFormz
GoFormz satisfied a majority of all our clients' needs into one software, verse requiring us to set up integrations or purchase additional software.Response from GoFormz
Thank you for the thoughtful review and feedback, Dusty!
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Product, easy to integrate
Reviewed on 2020/06/30
It's been a game changer for us. We now can review and analyse all our global installations and...
It's been a game changer for us. We now can review and analyse all our global installations and services as soon as the job is finished, allowing us to follow up quickly if needed as well as get our invoices out earlier.
Pros
Easy to integrate into our Salesforce processes, easy to roll out to our users.
Cons
Can be quite fiddly creating the templates and making changes.
Response from GoFormz
Thank you for leaving a review, Seamus!
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome Software
Reviewed on 2018/01/10
Pros
The software is fantastic. It gives you the ability to build your own custom forms. We built our own inspection/reports that are easily emailed to customers.
Cons
Building the forms can be difficult at first, but once you get the hang of it is is very easy. You have to create different templates that can then be used for different forms.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love this product
Reviewed on 2023/04/03
saves me time
saves me time
Pros
The ability to design exactly what I want and then send it to who I want has been beneficial.
Cons
Sometimes in design mode, things don't look on the screen the way they appear when the form is generated. it took several tries to get it right.
Response from GoFormz
Christine, thank you for leaving us a review and sharing your experience – we really appreciate it! We're thrilled to hear you have enjoyed the easiness that comes with creating digital forms. Thanks again for the kind words and for choosing GoFormz to partner with. I will make sure to pass this feedback over to the rest of the team.
- Industry: Computer Software
- Company size: 5,001–10,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
GoFormz can make the form you have in mind easily.
Reviewed on 2023/03/09
I loved the application. The features are not really available in many applications and it is very...
I loved the application. The features are not really available in many applications and it is very easy to use.
Pros
The idea by itself is great. you can do it through a mobile create your signature. Not many applications do provide the same.
Cons
Faced an issue with GofFomrz being down which was really depressing yet it did not happen again.
Response from GoFormz
Mohammad, thank you for leaving us a review and sharing your experience – we really appreciate it! We're thrilled to hear you are finding our platform to be unique and extremely helpful to you and your operation. Thanks again for the kind words, I will pass this feedback over to the rest of the team.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
GoFromz used for field service dispatch and reporting
Reviewed on 2023/03/24
Helped streamline our tech dispatch and reporting Thanks to [sensitive content hidden] for customer...
Helped streamline our tech dispatch and reporting Thanks to [sensitive content hidden] for customer service
Pros
Ease of use, easy to customize, lots of feature options
Cons
:) the spelling of GoFormz with a z is super annoying to have to type or text constantly
Response from GoFormz
Emilee, thank you for leaving us a review and sharing your experience – we really appreciate it! We're thrilled to hear GoFormz, along with your account manager, has helped you and your business enhance your field service dispatch and reporting. Thanks again for the kind words, I will pass this feedback over to the rest of the team.
- Industry: Construction
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Streamlined Form Solution
Reviewed on 2023/03/29
Pros
GoFormz has helped us to simplify and streamline an existing process which in turn has increased efficiency and ease of tracking and logging tasks in our aftercare process. Our account manager,[sensitive content hidden], has been fantastic in communicating and checking in, understanding our brief and providing ongoing support as required.
Cons
Sometimes there is a sync delay from the data source between the linked software and GoFormz
Response from GoFormz
Leah, thank you for leaving us a review and sharing your experience – we really appreciate it! We're thrilled to hear GoFormz has helped you simplify and streamline existing processes. Thanks again for the kind words, I will pass this feedback over to the rest of the team.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Goformz in construction
Reviewed on 2023/02/07
very good, [sensitive content hidden] is always willing to assist with any technical questions
very good, [sensitive content hidden] is always willing to assist with any technical questions
Pros
we are able to train our staff on this very easily
Cons
nothing to report. i am very happy with goformz
Response from GoFormz
Lewis, thank you for leaving us a review and sharing your experience – we really appreciate it! We're thrilled to hear training is made easy with GoFormz and that you are happy with the product! Thanks again for the kind words, I will pass this feedback over to the rest of the team.
- Industry: Nonprofit Organization Management
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
GoFormz has helped streamline our business.
Reviewed on 2020/06/30
Community Housing Partners provides safety and energy efficiency renovations to low-income housing...
Community Housing Partners provides safety and energy efficiency renovations to low-income housing at no charge to the low-income families. These projects are paid for by utility and government programs that require photo documentation. We use GoFormz to organize and timestamp photo documentation from the field into PDFs that we then submit to the program providers. This process replaces the collections of loose photos. This has saved us countless hours of review time and has improved the quality of our project documentation, which ultimately improves our ability to fund these projects. We are very happy with how GoFormz has positively impacted our work. Shout out to [SENSITIVE CONTENT HIDDEN] who is our current GoFormz representative!
Pros
The feature of GoFormz that has most aided our work is the ability to take photos in the app and having those photos immediately organized and uploaded to the GoFormz web platform in a PDF format. This helps us reduce the time needed to transfer and organize photo documentation of installations. It also allows our project managers in the office offer immediate answers to questions from field technicians by looking at the web platform uploads.
Cons
The only difficult piece of using GoFormz is constructing the initial form templates. However, the GoFormz team has listened to our critiques and has improved this process since we began using the software two years ago.
Response from GoFormz
Thank you for your thoughtful review, Amory. We are so pleased to hear that GoFormz has helped save your team time and streamlined your installation photo process. If there is ever anything we can do to help your team, please reach out!
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simple and Efficient documents
Reviewed on 2021/10/28
Pros
This is a great tool. Each and everyone of our jobs has to have a job ticket. The cost to use this software is much cheaper than printing multiple booklets of carbon copy tickets. Also, my clients love it when they have a copy of the final signed job ticket in their inbox before our crews leave the job. And as always, anytime I have issues, my dedicated GoFormz representative [SENSITIVE CONTENT] is just a phone call away with great customer support. I referred GoFormz to multiple colleagues.
Cons
My biggest frustration with GoFormz is in the form building stage. Most of the actions are self explanatory and easy to use. However, when it comes to the formulas over fields that require calculations or extra actions, I tend to have issues. That’s when I make a call to my dedicated customer representative [SENSITIVE CONTENT] and he bails me out.
Response from GoFormz
Ryan thank you so much for your review, and thank you for recommending us to your fellow colleagues!
- Industry: Utilities
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Effective solution to convert paper form to e-form
Reviewed on 2021/12/21
It was useful and effective for my company to quickly bring numbers of existing paper forms into...
It was useful and effective for my company to quickly bring numbers of existing paper forms into field workers mobile apps.
Pros
Easy to transform vast paper forms to electronic forms while keeping form layout
Cons
Drag & drop precision. It's hard to position some small items like check box.
Response from GoFormz
An, thank you for your review! We appreciate the feedback and are always looking to continuously evolve. We will take this feedback back to the team.
- Industry: Electrical/Electronic Manufacturing
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
This product tripled my output
Reviewed on 2020/12/09
Responsive when questions arise or we need help with access issues. Goformz has tripled my output,...
Responsive when questions arise or we need help with access issues. Goformz has tripled my output, lowered my stress and increased our billing rate from 15days to...as soon as I want. The ROI is beyond calculation.
Pros
Customization! I can build the form ANY way I want. I can control the inputs and outputs and communicate with my Technicians 24-7 through the forms. The Corp brought in another company that mainly builds Accounting platforms and during their presentation of the "service portal" - they got a clear description of how stable and strong GoFormz is. By the time the meeting was done, they were like, "your existing Service Dispatch is better than ours - keep doing what you're doing."
Cons
Sometime the InterWebs isn't available everywhere - but the techs just have to transfer their forms when they get service.
Response from GoFormz
We are so happy to hear that GoFormz has helped your team, Aaron. Thank you for the thoughtful review!
- Industry: Machinery
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Paperless field service reporting
Reviewed on 2020/03/12
With Goformz we have gone completely paperless with our field service reports.
We uploaded our...
With Goformz we have gone completely paperless with our field service reports.
We uploaded our existing service form and with signature capture we are now completely paperless.
Training our field techs was a breeze since the mobile app is very simplistic with very few menus to navigate.
We also created a monthly report that is automatically generated and emailed on the last day of every month which breaks down the service performed by each tech, the hours and the revenue generated by each.
Lastly I cannot say enough about the support we receive from the Goformz staff, they truly go above and beyond to ensure you're satisfied.
[SENSITIVE CONTENT HIDDEN] has been an exceptional rep for us and is always quick to respond and eager to assist!
Pros
What I like most about the software is the ease of use and management.
Cons
You are limited to searching completed reports within the Goformz platform using key words which would be a great addition to your software.
With that being said you can easily export the reports into excel and search that way.
- Industry: Farming
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
GoFormz-Alliance Agri Turf Bobby,Harry and Chris
Reviewed on 2018/11/14
I would like to Thank Customer support for taking the time to call me and my colleague to walk us...
I would like to Thank Customer support for taking the time to call me and my colleague to walk us through how to use all of the functions properly and working through our frustrations that occurred during the process. We are very new to using the Form and could not have done it without the GoFormz team. They took the time dedication and patience to work with us thoroughly and diligently. They sat with us on the phone for over 2 hours trying to walk us through the correct steps. Would really like to take the time to appreciate these gentleman.
Highly recommended
Thank you again,
Pros
I like the fact that you can use this software as a multi-purpose form for a lot of different things including an ordering system, calculating and many other options. This software has been used to create something we can use for our company for years to come. It does exactly what we would like it to do without all the complications of trying to figure it out for yourself.
Cons
If you change one text or any field, it could potentially ruin your database. It is very touchy but if you have the right tools you can easily make it work to your needs.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Transformational
Reviewed on 2021/10/22
Transformational
Transformational
Pros
Being able to create a form that is relevant to our business needs. The function to allow integration with third parties has become one of the key successes for our company, it has allowed us to store all our documents in one place and be easily accessible.
Cons
at the start it took some getting used to the formulas, but once we got going and had some Teams meetings with [SENSITIVE CONTENT], we haven't looked back.
Response from GoFormz
Hi Stephen, thank you so much for your kind review! We love to hear that you are utilizing our powerful API to integrate with your other business applications to streamline your workflow from end-to-end.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
This application has saved us a tremendous amount of time and money!
Reviewed on 2020/11/13
Great experience and [SENSITIVE CONTENT HIDDEN] has been awesome!
Great experience and [SENSITIVE CONTENT HIDDEN] has been awesome!
Pros
I love that I can make my own fillable forms with a myriad of options to customize the forms to exactly fit our company needs. The time savings alone is worth every penny. I could list 50 reasons you need this application today!
Cons
The price? if I have to write something .
Alternatives Considered
JotformReasons for Switching to GoFormz
GoFormz is very customizable and scalable.Response from GoFormz
Thank you for your thoughtful review and years of support, Dale! We are very happy SiteMix is thriving with GoFormz.
- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Business increase
Reviewed on 2020/04/22
We use a team using a lot of daily forms, and we feel a reliable data management and we use it...
We use a team using a lot of daily forms, and we feel a reliable data management and we use it expressively in serving our customer. Also, we’ve got extraordinary support from [SENSITIVE CONTENT HIDDEN] and his team. We are very satisfied with Goformz
Pros
The ease of collecting a data, organizing them, storing and integrating with information and logistic systems
Cons
Maybe integration with Zendesk system, more logical conditional programming functions (“for do”, “while”, etc.) and maybe more integrations with databases. But this is just desires, not indispensable features.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Go Formz
Reviewed on 2020/08/20
We love Go Formz! It's user friendly and their customer service, along with our account manager...
We love Go Formz! It's user friendly and their customer service, along with our account manager [SENSITIVE CONTENT HIDDEN], acts quickly and efficiently.
Pros
The initial launch with our team and Go Formz was made easy because of their ability to take our exact forms and make them digital. They fit what we were using into their technology, not us trying to squeeze into their vision.
Cons
With any technology there are hiccups and with a young company there are always administrative changes. I do believe their customer service makes up for any of those hiccups.
Response from GoFormz
Thank you for the wonderful review, Kelly!