Filecamp Reviews

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108 Reviews

- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A perfect media and file management tool
Reviewed on 2020/07/20
Pros
This is a great tool to store, share, and work with all formats of files (documents, presentations, images). Design is user friendly and easy to use. Having files organized and accessible from one place will greatly improve your company’s operations. Keywords and tags function make search and discovery files easier and faster. What is important, they provide 24/7 secure system for your data.
Cons
I miss drag and drop option, but this it's not a disadvantage, that would be an improvement
Response from Filecamp
Thanks Anna
- Industry: Civic & Social Organization
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Digital Asset Management Option for a Great Price
Reviewed on 2020/05/21
We were looking for a way to easily manage our photos and videos, so we can find them easily. We...
We were looking for a way to easily manage our photos and videos, so we can find them easily. We have Google Drive, but you can't tag photos and videos, and add other details. I also love the option of giving people a link, so they can upload images. We recently did this for an online event, and asked people to upload their selfies. Anytime we have questions, we send an email to support, and get a response right away. We also appreciate the nonprofit pricing option, which makes it affordable. I highly recommend Filecamp.
Pros
Filecamp offers a great way to manage your digital assets like photos and videos. You can easily bulk upload and tag images, so they are easy to search for. They also offer nonprofit pricing, and great customer support.
Cons
There are new features that can be added to make it even better, and their support team is open to ideas for new feature requests.
Response from Filecamp
Thanks Roshani :)
- Industry: Music
- Company size: 501–1,000 Employees
- Used for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
A good entry level file sharing solution that is only a few tweaks away from being excellent.
Reviewed on 2020/04/16
The tweaks described above haven't had a huge impact on what we use it for, which is sending out...
The tweaks described above haven't had a huge impact on what we use it for, which is sending out statements to clients and hosting a holding place for any and all historic documents we've sent to them. The alternative is to send out these files one by one by email.
Customer service and support have been speedy and very helpful.
Pros
It's a clean, easy to customise site that looks impressive to the client, and does the basics perfectly.
Cons
the clean interface is sometimes a little too clean - a little more assurance via a big 'action saved'! box can be very helpful. There are some features, such as the sharing options, that are confusing to start with but once you learn how it functions they make sense. Some fine-tuning of the user experience would help this. There are also occasional, minor bugs or slow reaction times from the site.
Response from Filecamp
Thanks, Gemma :) And I can assure you that we are doing all we can to make those few tweaks in future updates.
- Industry: Textiles
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Best DAM for your Money
Reviewed on 2020/04/19
Empowering our staff and customers to find the assets they need in the formats they want on their...
Empowering our staff and customers to find the assets they need in the formats they want on their own. This frees up our creative team to focus on creating new assets, rather than spending that time re-locating, and emailing previously created assets.
Pros
(1) Search functionality works across entire library, regardless of what folder that file is in. (2) Customizable folder thumbnails. (3) Quick and easy ability to download various sizes / resolutions of files.
Cons
(1) Need to press "Upload" icon before each upload. If you forget to click it before dragging files over, you will lose your place, and have to go back in your browser. (2) You cannot preview / scroll through multiple search results. Clicking one result will take you away from the rest of the search results.
Alternatives Considered
CantoReasons for Switching to Filecamp
Best price to value ratio. Simple month-month billing. Simplified Interface. Straightforward website.Response from Filecamp
Hi Nate. Many thanks. We'll look into those cons in future updates!
- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Easy to use, easy to share. Great way to share assets for business.
Reviewed on 2020/04/14
Pros
W At Surly Brewing Co., we love the ease of use and versatility of the FileCamp platform. We adopted FileCamp as a replacement for a cumbersome system of sharing assets via Dropbox last winter, and couldn;t be happier with the ease, the appearance and the functionality.
Cons
FileCamp isn't quite as robust as some of the dedicated digital assets systems, but for the ease, and price it does its job admirably.
Response from Filecamp
Thanks, Bill :)
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
High volume storage for teams economically valuable
Reviewed on 2021/03/04
Everyone within the team has immediately understood how to use Filecamp and navigate.
Everyone within the team has immediately understood how to use Filecamp and navigate.
Pros
Filecamp users' management is accessible and easy to manage and set up. Documents can be commented on and labelled! That has been our main reason why we're on Filecamp. The team can work more fluidly now avoiding many emails with short info.
Cons
Doc files cannot be viewed in a preview that is annoying because we have to download all the time the document, review it and upload them again. Editable documents would be ideal as a new feature to solve it.
Response from Filecamp
Preview of MS Office docs etc. is on our roadmap. Your feedback has been registered. Thanks Claudia!
- Industry: Public Safety
- Company size: 501–1,000 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Need a DAM to get started? This is the one!
Reviewed on 2021/02/01
Pros
We were desperately in need of a DAM, but wanted to avoid the high price tags and complex setup prices. Filecamp gave us the features we needed without complexity or high price.
Cons
It's going to have a lot less features than other DAMs, but if you're looking for something entry level like we were, then that will hardly seem like a loss.
Reasons for Switching to Filecamp
I choose Filecamp because of the value for money.Response from Filecamp
Thanks Chris :)

- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great for Building Customized Experience
Reviewed on 2017/12/14
Pros
We use Filecamp to host and share files with our users. Once of the best things about it that made us choose it is the ability to link it to your own website as a sub-domain (example: files.yourdomain.com). It was very easy to set up.
Cons
The user experience could improve a little. Sometimes buttons are not clickable and there are minor glitches here and there.
Response from Filecamp
Thanks! I think we have managed to clear out all glitches in the new Filecamp. Thanks for your patience!

- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Reliable media library software
Reviewed on 2020/08/07
Pros
I value most how easy to use the software is. Also, it's really convenient when it comes to sharing files both inside and outside our organization which was most important to me.
Cons
I have no comment on this part. Features work well.
Response from Filecamp
Thanks Rafal

- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Product
Reviewed on 2020/07/08
It's amazing.
It's amazing.
Pros
Filecamp never fails to deliver! Since we are a startup, the number of files we have is exceedingly high. We resorted to Filecamp as a solution to save videos, graphics, photographs, and other documents in an organized manner. All I can say is, our team was pleasantly surprised by the performance. The pricing of the plan turned out to be quite reasonable, and not to forget the database is easy to use. No complications, only quality management!
Cons
It would be cool if you could drag and drop files and folders within the platform. But according to their support team this is in the works.
Response from Filecamp
Thanks Mustafa!
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I love file camp
Reviewed on 2023/08/01
Filecamp is excellent
Filecamp is excellent
Pros
My employees tried to get me to use teams, but file camp is so mutch better! I love it so much!
Cons
setup was not difficult, I have no complaints.
Response from Filecamp
Thanks, Susan ... we love you too :)
- Industry: Printing
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The BEST DAM and Review Software for your Buck!
Reviewed on 2020/05/29
This is the best experience I've had with a software company. When I was searching for a product I...
This is the best experience I've had with a software company. When I was searching for a product I liked several but all had a couple things here or there that didn't work. Filecamp hit just about everything we needed for online proofing software. They gave us a wonderful free trial and our staff and customers all quickly fell in love with this new way of proofing and not having to hunt down emails. [SENSITIVE CONTENT HIDDEN], is extremely involved and has personally responded to me many, many times with feedback I've given or on the very very rare occasion that there was a technical issue. I'm a huge fan and would recommend FileCamp to anyone needing Digital Asset Management or a Digital Proofing System!
Pros
We are a signage company that prints thousands of unique signs for different customers, events and festivals across the US. Due to the high amount of customer proofs that need to be approved, we found all other alternates were extremely expensive for our small business as you had to pay by the proof rather than by overall storage. FileCamp allows us to upload the many proofs that the customer's need to review, keep them organized by department and allow users access to only approve their departments signage. Prior to filecamp we did all proofing through email which generated an abundance of emails that we constantly had to search through. Now it's cut and dry, the customer gets notified when their proof is uploaded, they can review and make comments right on the proof and request revisions that the artist immediately sees and can start to work on. Also, as far as software goes, I can say this program has had the least amount of downtime from any program I've ever used. They are on top of the tech.
Cons
I don't love some of the changes from the old version to the new. THE LABELS are way way too small in the new version, a tiny little dot that when you have several labels and colors similar they are impossible to tell apart. I don't like that to see the proof history you have to go click on each prior proof. This should be kept as a lot, with text separators on the proof versions. However very minute things that may be fixed in the future the team tells me!
Response from Filecamp
Thanks, Jasmine. We really value your feedback!
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good product
Reviewed on 2020/03/30
Unreasonable Studios (UNR) is unarguably a massive content-making production house that creates,...
Unreasonable Studios (UNR) is unarguably a massive content-making production house that creates, masters and catalogs assets on a privately protected server not accessible to our partner agencies and clients. UNR currently houses over 50 photoshoots consisting of over thousands of images, hundreds of logos and fonts and numerous master product shots. We also own hundreds of stock templates and royalty-free images.
Departments within the partner agency, especially accounts and creative, constantly request the assets described above from UNR. So much time is spent searching and sending and exporting files in different formats back and forth. Sometimes these assets are repeated for the same people.
UNR assets are only assets if colleagues can efficiently access and use them. The idea is to open up the asset vaults that will help account people send assets to their clients without a 3rd person involved. The creative teams will have access to assets 24/7 when they are working on pitches, presentations or creative layouts. Clients can also be given controlled access to the assets when needed. For example, after photoshoots, the agency and clients can get instant access to photos when they are uploaded to the DAM. The endless back and forth of reviewing photos over email is clunky and does not elegantly present our work professionally.
Pros
User interface is great
Easy to learn and navigate
Features work great.
Cons
The load time of the pages takes too long.
No thumbnails previews for large PSD files.
I prefer the old labeling rather than the dots. It is easy to read APPROVED or NEW PROOF or whatever the label is then to try to remember what the colour represents. Especially when you have multiple label sets.
Drag and drop to move files would be amazing.
The commenting tool is weak. It needs more features, like circling or highlighting.
- Industry: Architecture & Planning
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
filecamp for creatives
Reviewed on 2022/11/24
it helped to tremendously improve the process of planning in our office. the whole team and the...
it helped to tremendously improve the process of planning in our office. the whole team and the clients get immediate access to up-to-date documents
Pros
easy and elegant appearance, corporate design, easy of use
Cons
user notification management is somehow confusing. I would welcome a central management for this issue
Response from Filecamp
Thanks Alessandro!
- Industry: Packaging & Containers
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Filecamp is THE best deal for Digital Asset Management
Reviewed on 2021/01/08
We now have a centralized and managed place where digital assets can reside and we can control who...
We now have a centralized and managed place where digital assets can reside and we can control who has access to what. It's a tool that is used by multiple departments, yet each one can have their own area of control. It also replaced the file sharing service that we used, Filecamp handles it all for us.
Pros
Filecamp is very affordable, yet offers a lot of great features. I've been pushing my company to take the plunge into Filecamp for a couple of years. We've looked at other options, but for our needs, they were just too expensive. Filecamp is a great balance of cost effective and power. For our purposes, it's a perfect fit.
Cons
I suggest that metadata is added to the files, before they are uploaded to Filecamp. While there is a method to add it there, it's a little clunky, due to the nature of the web interface. Not really an issue with Filecamp, in my opinion, just doing the right job with the right tool. Add your metadata while still in your desktop application or use a tool like Adobe Bridge to do it right.
Response from Filecamp
Thanks Michael :)
- Industry: Printing
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy, easy, easy, what every customer wants.
Reviewed on 2022/11/15
We needed a file sharing software that was simple, easy to use, easily scaleable and cost effective.
We needed a file sharing software that was simple, easy to use, easily scaleable and cost effective.
Pros
Our customers don't get harassed about signing up for a paid account.
Cons
Sometimes our customers have had problems dragging and dropping files.
Response from Filecamp
Thanks for your input, Brian!
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
An affordable option for file sharing that is more customizable/brandable than Google Drive
Reviewed on 2019/09/12
We've just completed our free trial and will be converting to a paid account. We were unsure as to...
We've just completed our free trial and will be converting to a paid account. We were unsure as to whether this solution would simply duplicate what we're doing in Google Drive, but the customization and notification features have convinced us to sign on.
Pros
I like the ability to set up branded file sharing areas for each of my clients. I also like the ability to offer different download sizes, as well as email notifications when new files are added (as far as I know, notifications are still not a feature in Google Drive, or if it is, it's nearly impossible to figure out how).
Cons
Some of the user interface features are a bit outdated. The platform would be more familiar to users (aka easier to use) if things like the "previous / next" and lightbox exit links were more in line with current trending design.
Response from Filecamp
Hi there,
Happy to announce that we have just improved large preview interface with previous/next arrows + better zoom-, full-screen-, and print options :)
You can follow all updates here: https://filecamp.com/release-notes/
- Industry: Public Safety
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Filecamp Adds Value to Organizations
Reviewed on 2020/04/02
Pros
Filecamp has been instrumental in the organization of our company's media collection (logos, photographs, videos, and literature). What I love about Filecamp is number 1: that it works! And number 2: that it is incredibly easy to use for both administrators and users. The design is simple, intuitive to navigate, and customizable. We didn't realize how badly we needed Filecamp until we started using it. The creators seem to be truly invested in the success of their product.
Cons
We had a slight difficulty integrating Filecamp's user requests into our email security process. Filecamp rapidly responded to our concerns, devoted a significant amount of time, and completely resolved the issue for us.
Response from Filecamp
Thanks, Morgan. Great to have you!
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic tool for our business
Reviewed on 2020/03/21
Pros
It is very flexible with many features I never thought I even needed.
Cons
There are few issues I have found withe the software, however I would like it, when I am uploading new files for the ability to just drag and drop anywhere rather than have to open a dialogue box to do so. Not a biggie, but would make workflow a lot faster.
Response from Filecamp
Thanks a lot! Easier drag and drop upload is already on the roadmap and will be implemented soon.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Works well for our needs
Reviewed on 2021/10/21
Pros
FileCamp does exactly what we need it to do, in terms of being able to securely share files internally and externally. It is easy to set up, learn, and use, and the supporting documentation is good. Customer support is email only, but their responses have been timely and effective.
Cons
No real cons from my perspective. I do have a small list of "nice-to-have" administrative options I would like to see in future releases, and have shared that information with Customer Support.
Response from Filecamp
Hi Bobbi
Yes, and many thanks for your feedback! Highly appreciated!
- Industry: Education Management
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Filecamp - Extremely Satisfactorily Product
Reviewed on 2021/02/23
My overall experience is highly positive and am very satisfied with the product. I highly recommend...
My overall experience is highly positive and am very satisfied with the product. I highly recommend it to others.
Pros
Very well designed interface that’s easy to use and professional appearance that’s easy customizable in a user friendly way.
Cons
I would like to be able to have the ability to have live chat conversations with users and receive notifications when I receive an instant message or when a user uploads something to the platform.
Response from Filecamp
Thanks, Hans! Great to have you on board. Live chat within Filecamp is not a feature request we have heard of before and is therefore not likely to be implemented in near future, sorry.
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good compromise on price/functionality for small business
Reviewed on 2020/03/17
we joined before the current version, it was lacking a little but all that functionality was added...
we joined before the current version, it was lacking a little but all that functionality was added in the current version plus it got easier to use.
Pros
ease of use, features and the price options
Cons
for the price i think it has all the needed features. Ideally being able to put active/inactive dates on iamges to show/hide them and possibly a way to archve expired images off filecamp to save space.
Response from Filecamp
Thanks! You can set expiry dates on your files and choose to have expired files automatically moved to your trash. Read more: https://filecamp.com/support/general-settings/
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Really like Filecamp
Reviewed on 2019/09/13
Easy and cost-effective online management of marketing collateral and other digital assets, for...
Easy and cost-effective online management of marketing collateral and other digital assets, for internal and external use
Pros
Ease of use
Features
Value for money
Tech support
Cons
There's nothing I dislike about Filecamp
Response from Filecamp
Thanks!
- Industry: Electrical/Electronic Manufacturing
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Filecamp Simco-Ion, Technology Group
Reviewed on 2021/01/05
This will be a good tool for our channel partners, distributors and reps to get access to our...
This will be a good tool for our channel partners, distributors and reps to get access to our images, docs, videos, etc.
Pros
The ease of use, functionality, easy to learn, bulk action tool.
Cons
Permissions might be an issue for some users.
Response from Filecamp
Thanks Kathy :)
- Industry: Design
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Recommended
Reviewed on 2021/01/05
We are still loading and tagging new images so not fully set up yet although in daily use. Set up,...
We are still loading and tagging new images so not fully set up yet although in daily use. Set up, payment and loading is fairly straightforward and we are expecting it will be a good benefit to our business for the daily using of the system.
Pros
This software offered a great location for our image storage and had great sorting/tagging/search functions as well as file sharing capability.
Cons
Search function through tags is a bit clumsy but ok once you learn the rules.
Response from Filecamp
Thanks Michael!