Unitrends Backup Reviews

I like the tie to my storage, and how easy it backs up and restores medium to small size vm's. Support has been great.

Oracle appears to be the red headed stepchild. No Oracle RAC support. It can struggle with large(7+TB) data sets, but then what doesn't?

We used to have a different system and it seemed like it worked only half the time but now with the Unitrends Backup System I don't have to worry about losing data at our locations across the globe.

Going from the old legacy GUI to the new one it is definitely taking time to get used to it. They renamed a lot of things. Wouldn't have been so bad if I originally started with the new interface.

Used with VmWare vcenter. Schedule, deploy, backup and protect systems every 15 minutes or however long you like.

Has to be used on licensed VMware. Cannot be used on free licensed. There have been some issues where unitrends cannot fix and have to call vmware to fix

Easy and intuitive to use, fast to set up and great customer support. Easy to manage, all you need is to check your email and make sure everything is green.

Expensive solution that needs to be properly sized, otherwise you will see yourself running out of space and looking for an upgrade. Make sure you know your environment and your data growth rate.

Unitrends does an excellent job of backing up our servers. We are virtualized and only use Windows Server so I can't speak to it's function with Linux or other OS. Our school district is small and we currently have 8 virtual servers on the back of 3 physical servers. We have the Recovery-604. The deduplication works extremely well and we are able to retain backups for many months! We started using this new appliance after upgrading 4 months ago and we still are under 30% of its capacity. We have 4TB backup capacity and backup 650GB uncompressed data. It has a range of features and allows you to schedule backups and backup types. It also allows for restoration down to the file level. It backs up reliably and restores quickly. I have never had an issue with a restore in the last 4 years I have used Unitrends. The new device also allows for external archiving.

The price is a little high but the service and support is great so that more than makes up for it!!!

Managing my backups is super easy. From backing up new assets to doing a recovery it is very simple.

Some servers took a bit of configuring to get setup but the support at Unitrends was a great help to get it done right.

This is the great Unitrends backup solution, but it's just the software piece, which is a good thing. You can bring your own hardware and deploy it as a virtual machine in your datacenter. It can backup practically anything and has good support.

The only bad part really is the cost. Priced out of reach for a lot of the SMB market. Other than that it is a very good product.

Disaster recovery and business continuity

Pricing would the only negative I would have.

If you need your data backed up and retained, this product is great!
Fully backs up VM with a full and incremental. Need to restore a VM back to a date in time, its flawless. Their support is great at helping regarding issues. If you just need a file recovered from 30 days ago, this product will get it!

VM backups only work on Vcenter. If you have the free version of VMware... they may or may not be able to run. I do not back up windows environment but it looked a bit .... tricky.

Unitrends does a great job managing and automating our processes. Users in the office don’t even know it is there, the disruption to daily work is zero.

The cost is high but the reward for such a great product that enables your staff to continue to work without disruption leaves for a healthy bottom line after.

We moved from an on-premise tape-based backup service to Unitrends cloud-based service and it has been awesome.

It took quite a while to get all of the data backed up from our datacenter to their cloud. We looked at having them deliver a device to ship to them, but it was priced high.

I use the product in two locations and what I like the most is that it has very good reporting on what backups have been completed and the state of the backup. In addition, I love the seamless ability it gives to backup virtual machines. Moreover other features I love the most is the replica of VMs to be on standby if the primary VM target is offline or not available.

The least I like about the product is the lack of visibility as to when disk space is low. It should have an alert sent by email of a report of some kind as to the disk storage use.

I loved the backup scheduling and recovery about this software. It also provides secure data storage and encryption facility. Unitrends Backup also has backup log feature and alerts facility.

Still now I have not come accross any type of disadvantages of the software.

Ease of administration is a huge advantage to using unitrends. It has ran with very few hiccups for the past three years and when there has been an issue their support was right on it to help us.

Would like to have a better option to restore exchange data besides kroll ontrack. Beyond that very little would be considered a con.

It help me in preventing data loss and precise data backup of my firm.

Till now I am not found any disadvantages.

The interface on the software looks like it was well thought out. The software integrates with vsphere easily and backups/restores are easy to manage.

The main issue I can think of for the software is that the errors are not always informative. You have to contact support because the errors are sometimes ambiguous

The product is easy to use and, backs up our vm environment as planned.

There are items lacking that would be nice to have. For instance, with vm's that are using the agent, there is not an easy way to restore it without creating a "bare metal" vm first.

Flexibility of licensing models, ability to protect both physical and virtual systems.

I've had some intermittent issues with the agent software on physical machines.

We love that it's very user friendly and easy to navigate the interfaces.

The ability to have two appliances but one interface would be beneficial. Annoying to have to pop between the two we have.

Fantastic product for the money. What you get (appliance and cloud option) for the money is outstanding. We couldn't believe it when we were first reaching out to get quotes from various vendors.
Including Cloud storage with unlimited upload and downloads - unheard of. The only time we would have to pay (from my understanding) is if we had to have the data mounted by them in the cloud in order to over come a catastrophe.

Using the product is a little cumbersome - especially for restores.