Citrix DaaS

4.3 (151)
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Virtual desktop infrastructure for application delivery

Overall rating

4.3 /5
(151)
Value for Money
4.0/5
Features
4.2/5
Ease of Use
4.2/5
Customer Support
4.2/5

85%
recommended this app
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151 Reviews

Cynthia
Cynthia
Overall rating
  • Industry: Information Services
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Citrix

Reviewed on 2019/02/03

Pros

I've utilized several of the Citrix platforms and I have to say I enjoy this platform most of all. Citrix allows for the use of Windows in a virtual environment. It is a must have for our agents daily work and it provides security and cohesiveness within the organization that spans across different locations and scopes of expertise. That, perhaps for me, is the best feature of Citrix. Having the ability for each member of the team to use the same software, access the same programs regardless of their personal OS or location is why we use it. Having another level of security and "control" for lack of a better word is also key in using a virtual environment that is essential to our company.

Cons

There is not alot of cons to be said about Citrix. Of all the various platforms and programs that our company use, Citrix is the most used, most reliable and most stable. My review of Citrix remains positive.

James
James
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

XenDesktop is an amazing time saver

Reviewed on 2017/10/12

XenDesktop is a huge time saver and can make you look like a hero to the executive staff.
We saved...

XenDesktop is a huge time saver and can make you look like a hero to the executive staff.
We saved money overall by saving massive amounts of time involved with provisioning users.

Pros

This product will increase your productivity, it allows you to have the same desktop experience on whatever device you choose to use. Executives love this product as they always seem to have new technology whether actually increases their productivity or not. If your going to use VDI there is only one clear choice.

Cons

some users may experience bad animation, powerpoint and video when resources are not properly allocated.

Simon
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Every Day Another Challenge

Reviewed on 2020/12/27

In short, Citrix cannot please everyone, but the printer issues need to be addressed (you could be...

In short, Citrix cannot please everyone, but the printer issues need to be addressed (you could be the first in the world!) and the internet issues need to be addressed. Our internet speed and signal is as good as it gets in our location, so we know we have the best chance of success there. Please make Citrix more understandable to the people who license its use and pay handsomely to do so. Thank you for making some of the issues transparent and therefore easier to report and fix .

Pros

This software looks good, is simple to use and I understand it. It is also very good at telling you what it is doing, even if it stalls or freezes. It is also easy to reset, which is a good thing as you can manage internet drop outs that may occur that you cannot blame on the operating system. So, in effect, very informative even when it encounters a crisis which is a really good and honest approach. I wish Windows was so honest in its approach.....

Cons

So I should first of all tell you that I use a MacBook Air and run Citrix on this every day. There is an obvious 'culture clash' here I feel. When I use Citrix to open a website that moves or animates in some way, such as www.rolex.com, which it is my job to use, it freezes every time. However, during various investigations with this error it has become apparent that even a still image can cause this. It then requires a total reboot to get rid of the frozen image. This does not happen with Safari when asking for the same image or site to be opened. Annoyingly, there is no error message displayed when this occurs so we never get to understand why. That said, when error messages occur for other reasons, the error message is either 'unknown' or a number that means nothing to the tech company we employ. I'm not trying to contradict my previous comments, this is a comment on the process of using the internet via Citrix to browse websites and not on the day to day running of our retail software which is pretty seamless.
I should also talk about the seeming inability to run six printers in the business in a consistent way, these are ticket, receipt and document printers essential any retail showroom. We spend too much time reinstating these devices, but at least we know what to check every morning and how to deal with it as it happens so frequently! I am aware, however, that printers are the bane of every I.T provider on the planet!

Nicolai
Nicolai
Overall rating
  • Industry: Food Production
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Must have for making your life easy

Reviewed on 2019/02/06

Have been working with XenDesktop quite a bit now. I find it very useful and works smooth (with the...

Have been working with XenDesktop quite a bit now. I find it very useful and works smooth (with the correct hardware of course). where I work it's used for 500+ users to connect to. Saves us a lot of work.

Pros

Allows users to work on servers without having to work locally on their own computer. On this machne you can deploy applications for the users and set security on it. Which is very useful for big business meaning you don't have to install applications on all the laptops/desktops, but just once on the server.

Cons

Licenses are quite costly, and you probably need a XenDesktop expert to set up the more complex environments.

Sezgin
Sezgin
Overall rating
  • Industry: Automotive
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Overall good, needs some improvement

Reviewed on 2019/05/15

Pros

It is an easy application to use.
It has a good interface.
You can reach your workstation/hyper computer from your laptop wherever you are.
Lastly, sign-in is quite quick.

Cons

If you are using 2 screens switching moving the Citrix from one screen to the other one can be a problem.
The resolution may change to very low. What you need to do is to first reduce the Citrix from full screen and then move it to the other screen.

Jose
Jose
Overall rating
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

allows you to increase the flexibility of your servers by the way they deliver virtualized...

Reviewed on 2018/05/27

better response time to platform failures and applications.

better response time to platform failures and applications.

Pros

It is a very intuitive tool, since it fulfills the standard of virtualization, which is to allow an application to be executed from a device that is not installed. It allows controlling the applications and virtual machines installed in the datacenter. It allows controlling the applications and virtual machines installed in the datacenter.

Virtualization is done by sessions. the virtualization of sessions through XenApp allows any user of any operating system to access any application delivered by IT

Cons

It requires a high infrastructure cost to start large projects, you must acquire servers that support the load to which they will be exposed.
You must have a clear idea from the beginning of the administration of technological resources that are going to be spent at the moment.
There is not enough documentation in forums to solve problems.

Josh
Josh
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Citrix created the concept of published applications

Reviewed on 2020/12/04

Very effective in delivering results to our clients.

Very effective in delivering results to our clients.

Pros

Citrix is the gold standard for centralized application and desktop delivery to clients, regardless of client platform or deployment configuration.

Cons

Very high cost, requires a large infrastructure investment. High learning curve if you want to be a citrix engineer.

Jason
Jason
Overall rating
  • Industry: Financial Services
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

The experience is not consistent.

Reviewed on 2018/04/11

Pros

I like the ability to host virtual desktops on any machine which makes portability a non-issue. Portability allows me to stay mobile while working in a big office environment.

Cons

The performance was very inconsistent. Unfortunately, when I needed XenDesktop to work correctly, it did not.

Joel
Joel
Overall rating
  • Industry: Telecommunications
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Your desktop where you go

Reviewed on 2019/04/07

Pros

Your desktop with applications and files can be viewed from different computers. If you change your office to other place, you will not have to take the computer with you.

Cons

You have limited space because it must be shared with all employees and if there are many, the space will be small

Lovesh
Lovesh
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Helpful software

Reviewed on 2018/11/02

Pros

Very helpful in business requirements.
Can access important files from distance.
Must have for offshoring work.

Cons

Causes system slow.
Not easily available.
Need good internet bandwidth.

Thea
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 5,001–10,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Citrix: A Revolutionary Tool of Efficiency

Reviewed on 2022/12/03

Pros

This platform allows us to perform tasks efficiently and accurately. It is best for employees who Work From Home and for freelancers who needs the same functionality and security from the office as it is at home. Its easy to navigate to, the tabs and icons are well thought of and is highly integrated. You can even assist multiple and different concerns as a Customer Service Representative since it allows you to open multiple tabs and still be reliable at the same time. This platform has helped me maximize my time and create world class customer service experience.

Cons

One observation is that Citrix has a tendency to slow down if many users are currently logged in. I hope its just a bug they can fix because it's overall performance is superb.

Renetta
Overall rating
  • Industry: Consumer Goods
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Citrix

Reviewed on 2022/07/13

My overall experience with Citrix is that it is a very great way for companies to keep track of...

My overall experience with Citrix is that it is a very great way for companies to keep track of clients

Pros

What I like about Citrix that you are able to access your company work through this software while you are at work.

Cons

What i like least about Citrix that it will time out very quick when it is not used or sometimes it will log you out while you are using it.

Verified Reviewer
Overall rating
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Daily job start with Citrix workspace

Reviewed on 2022/06/19

it's the good and convenient workspace to use and no issue with apps and web apps
compare to all...

it's the good and convenient workspace to use and no issue with apps and web apps
compare to all other workspaces, it's most convenient software

Pros

user friendly
easy to use
comfortable as a normal device app, no virtual feeling

Cons

facing login and resource errors more frequently
restart VDI may need admin help for setup

David
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Citrix 7.x Virtual Apps and Desktops review

Reviewed on 2021/06/22

We are solving remote access issues due to the pandemic, but also for users to globally collaborate...

We are solving remote access issues due to the pandemic, but also for users to globally collaborate and share work loads. We are able to utilize a larger workforce to facilitate heavy client demands. We are also able to allow more employees the ability to work from home more effectively.

Pros

Multifactor authentication, secure remote access using Citrix Gateway, controlled access to Desktops, servers, and applications. It is an invaluable product for any Enterprise.

Cons

The LTSR products don't support all platforms, which makes is difficult to stay on the same version when OS platforms are replaced. If the Citrix workspace application could be more platform supportable instead of needing different versions, would make the client experience easier and more efficient.

Fabian
Overall rating
  • Industry: Telecommunications
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

work at home in comfort!

Reviewed on 2022/09/12

Citrix Workspace is the best thing out there on the market. It has allowed me to use my time...

Citrix Workspace is the best thing out there on the market. It has allowed me to use my time wisely during and after work hours. I get to work more efficiently from home, it has also allowed me to save on transportation because i don't have to go into the office to work I can sit in the comfort of my hope and delivery exceptionally good customer service to the customers and also engage them in a more empathetic manner.

Pros

The ability to bring work home is what I love the most about using the Citrix workspace application.

Cons

it can lag a bit some times when pulling up other applications.

Verified Reviewer
Overall rating
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

I used XenDesktop for work while traveling and/or working from home.

Reviewed on 2018/04/23

Pros

You can access your virtual desktop from basically anywhere. For security purposes, XenDesktop is definitely a good choice. You can have your employees use a virtual desktop instead of storing any company information on a physical device and that's great if you are worried about any sensitive information. It's user friendly in that the desktop looks just like a regular windows desktop. Someone who doesn't know what a virtual desktop is would not be able to tell the difference.

Cons

It's really slow. It takes a very long time to boot up and the screen lags when you're scrolling which is frustrating. If you don't have a strong internet connection - forget it. You also can't use the virtual desktop on more than one monitor at the same time. This caused a few issues at my last job, we were all supposed to use the virtual desktop every day but everyone used 3 monitors so it didn't make sense to be essentially logged in to two separate computers at the same time so almost everyone just didn't use the virtual desktop.

Krissy
Krissy
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great for hosting, remote access, etc.!

Reviewed on 2017/08/08

We can easily host our client application and allow them access remotely on a large scale. It...

We can easily host our client application and allow them access remotely on a large scale. It allows all of our users (internal and external) to log in and use their system.

Pros

We use Xendesktop for our hosting platform for our clients. It allows us to run multiple servers/applications from one central location and allow multiple users access to it at once. It is easy to use, quick, great connection, and best of all makes our client lives easier

Cons

There are intermittent connection issues and duplicate account sessions that need to be monitored. Nothing awful

Frances
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Much better and faster compared to XenApp

Reviewed on 2017/12/20

Obviously ease of use with everyone being manageable on one platform. Security

Obviously ease of use with everyone being manageable on one platform. Security

Pros

Allows complete virtualization which lets our company/remote users use dummy workstations with all our data stored in a remote and secure location. Faster compared to its predecessor (XenApp) which opens up apps instead of a complete virtual desktop. The speed is also noticeably quicker on XenDesktop (At least 3x faster) compared to XenApp.

Cons

Citrix Director could be updated as there are still some features I find redundant/confusing. When remoting into a user's PC, it does not allow us that functionality on the sessions tab, you must type their name on the search bar to access that functionality, which is weird. Also some worries about the memory on these servers as Citrix is still known to have memory clocking issues, which means we would need to restart the server occasionally to run functionally.

Tomasz
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Virtual desktop all day long

Reviewed on 2022/05/05

Citrix Virtual Desktop is used to create jumphost servers for the entire team. We use them as...

Citrix Virtual Desktop is used to create jumphost servers for the entire team. We use them as primary workstations, unfortunately this means that if something doesn't work as it should, everyone is blocked from being able to perform tasks.

Pros

I really like how seamless Citrix virtual desktops are for end users. All I have to do is open a desktop application with one click and I'm already working with jumphost in the same way the virtualized machine was in front of me.

Cons

I also had quite a few glitches that prevented me from working, which were usually resolved by restarting the application.

Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Used in my workplace - great product

Reviewed on 2019/04/24

No searching for things I use every day- Citrix is more like a one- stop shop

No searching for things I use every day- Citrix is more like a one- stop shop

Pros

I like the fact I can contain many other products aligned with Citrix in the same place....all my apps a my fingertips. Also great when I need to remote in to other users PC or reset passwords.

Cons

Sometimes apps within my desktop "catch all" don't work, and I have to find in Start menu and open them rather than thru Citrix

Verified Reviewer
Overall rating
  • Industry: Insurance
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great for Remote Work

Reviewed on 2018/12/01

Pros

I frequently work remotely and Citrix makes it very easy for me to connect back to the network and get my work done.

Cons

It can take a little getting used to if you didn't have a good training session.

Shannon
Overall rating
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Citrix Virtual Apps and Desktop

Reviewed on 2021/08/10

Overall, everything is in one place but it can glitch and fail a lot

Overall, everything is in one place but it can glitch and fail a lot

Pros

I like that Citrix allows me to add email, skype and virtual desktop. Its easy that everything is in one place.

Cons

The virtual desktop can take a long time to load, it also can fail frequently or requires a restart which then forces me to lose my work

Gabrielle
Overall rating
  • Industry: Telecommunications
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Efficient but needs improvements

Reviewed on 2019/12/04

I’ve been using this program for a few months but I have several suggestions for improvements. For...

I’ve been using this program for a few months but I have several suggestions for improvements. For what the program does, I feel that it is extremely useful. However, it’s a highly used application by thousands of our employees and could use a “tune up.” Glitchy programs should not exit in this day and age.

Pros

The best feature of this program is that it’s very secure. We use it for a wide range of sensitive customer related task. It keeps info obtained very safe. The apps are also very simple and can be altered if needed. Also, all programs have bright and colorful graphic designs and brands. I appreciate the amount of creativity that went into each logo.

Cons

This product is very glitchy. I use it to my virtual call center apps. At least once a week there is an issue with it loading. Additionally, there are lags in the software that have nothing to do with internet speed or access.

Verified Reviewer
Overall rating
  • Industry: Medical Practice
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good Product.. Some speed issues at times

Reviewed on 2018/11/25

Pros

I really liked the ability to use this at work and have my desktop and apps that I needed specially given to me. It allows me to only have what I need in order to get my job done.

Cons

It can freeze/experience lulls in speed at times. This can be frustrating.

Verified Reviewer
Overall rating
  • Industry: Events Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use

Ease of access

Reviewed on 2018/01/12

Pros

I value this product for the ease of access to numerous saved programs. All of my necessary programs are stored and easy to utilize.

Cons

I personally have had some issues with glitching behavior. Although, I would potentially chalk that up to my PC.