LoopUp

4.6 (121)
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Premium remote meeting solution

Overall rating

4.6 /5
(121)
Value for Money
4.4/5
Features
4.5/5
Ease of Use
4.7/5
Customer Support
4.5/5

95%
recommended this app
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121 Reviews

Jason Show more details
Overall rating
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

LoopUp Review

Reviewed on 2019/03/08

Pros

Ease of use mainly - good quality calls as well which is nice especially when communicating across the world.

Cons

The LinkedIn link up randomly doesn't work and your profile disappears

David
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

LoopUP is worth looking up!

Reviewed on 2019/05/17

For several years, our firm has subscribed to LoopUp. We have discovered this platform to be...

For several years, our firm has subscribed to LoopUp. We have discovered this platform to be uniquely beneficial for a myriad of reasons. Seeing the list of attendee names as they arrive circumvents the need for each to announce that they are joining a teleconference – this can be particularly disruptive for a meeting in progress when someone arrives tardy. Similarly, LoopUp highlights the name of whoever is speaking on the call, which eliminates the need to repeatedly announce themselves by name during open discussion. The ability to share the screen view enables the strength of a visual presentation to compliment the audio which heightens engagement and keeps attention focused during a conference call. The option to dial in by land line phone by computer or mobile phone from most any geography in the world is most anywhere in the world enables convenient connectivity. Finally, there are occasionally distracting background noise that a participant may not be able to easily control; the call leader can discretely mute any call participant which enables a telephone meeting to flow smoothly.

Pros

Visibility to list of call attendees
Visibility to name of person speaking
Screen sharing capabilities
Ability to mute noise from call participant
Computer access from most any location in the world
Toll free numbers in many countries

Cons

Inability to set up a customized Outlook calendar invite form

Vinita
Overall rating
  • Industry: Law Practice
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Loopup

Reviewed on 2019/10/08

It assist me to manage my global legal practice more efficiently.

It assist me to manage my global legal practice more efficiently.

Pros

The convienience of undertaking a conference call from any part of the world. The app on the phone is so convienient for executives who are always on the go.

Cons

Sometimes the voice quality is not the best. It can be a bit tricky if you are in a place which is remote or access is not good.

Mark
Overall rating
  • Industry: Financial Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Loopup - One Year In

Reviewed on 2019/03/21

Loopup gives us the ability to collaborate with other businesses globally and share screens to aid...

Loopup gives us the ability to collaborate with other businesses globally and share screens to aid in discussion. It frequently provides better call quality than the competition or direct phone. I happily recommend loopup to colleagues in other industries.

Pros

Loopup is useful for gathering people all in one place at one time. Call quality is solid and viewing a screenshare does not require an additional program to download and install, unlike Skype etc. Names can be defined when dropping in via the weblink so it is clear to see who is on the call. The ability to directly mute noisy people on the call is also a plus.

Cons

Sometimes kicking off a loopup call or joining a loopup call can take a while, potentially due to server load. Also, screen sharing can occasionally drop out without notification so if you haven't seen the green box around the primary display disappear you could be talking for a while without realizing it has stopped.

Madeleine
Overall rating
  • Industry: Human Resources
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source Show more details

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great for connecting internationally

Reviewed on 2019/05/17

I use it daily to speak with multiple colleagues or clients at once. Would recommend as an easy to...

I use it daily to speak with multiple colleagues or clients at once. Would recommend as an easy to use and reliable conference call system.

Pros

I work remotely and my colleagues and clients are in countries all over the world. I like that I can set up a loop up conference line in minutes to connect with anyone in the world. The call quality is always high. It is also helpful that the project code can be assigned in the portal so that finance can allocate charges appropriately without my additional input.

Cons

The new web layout is less easy to use than the previous design. The scroll down list of countries isnt programmed that well (ie cant type in United Kingdom, have to scroll all the way to bottom)

Thomas
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

2 Years of use, a look back

Reviewed on 2020/04/27

Pros

Easy to connect to colleagues via dial in around the world, extra features like desktop sharing invaluable for the working from home and sharing ideas with colleagues.
Setting up a meeting couldn't be easier via the outlook attachment which inserts all of the details into the email in one simple click. Good for larger groups as well as more intimate one to ones, ease of use means that everyone can be included.
On a separate note I had a problem in March with being logged out repeated when hosting meetings, [SENSITIVE CONTENT HIDDEN] was nothing short of amazing in the level of service she provided in dealing with my issue, this was the first time I had cause to contact support and she exceeded my expectations here.

Cons

Video call functionality would be a useful update, as well as increased server bandwidth, when our company switched to working from home as the norm usage almost quadrupled in places putting a significant strain on the network it would seem resulting in some less than ideal connections.
To be fair over the past few weeks this does appear to be slowly getting better.

Roshan
Overall rating
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

take on LoopUp

Reviewed on 2019/03/01

Along side being a consultant, i am even a corporate trainer. Loopup has made my life easy, i can...

Along side being a consultant, i am even a corporate trainer. Loopup has made my life easy, i can truly rely on LoopUp to set up my training sessions.

Pros

Ease of Access:
I can connect to my meeting in mater of minutes, through laptop or cellphone. I can dial through my desk phone or direct a call on my cellphone.
Setting up a meeting with my counterparts from other part of the world has become so easy, just need the loopup details.
Can record my meeting and can even share my desktop to give a presentation

Cons

The option through which you can mute the attendees of a meeting. At times it works and at times it doesn't . But I believe it's really good feature - if it can be made more accurate it can do wonders, especially on call where there are many attendees.

Bob
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Loop up for meeting has worked Great for out employees!

Reviewed on 2022/03/25

Pros

The outlook and meeting integration has been easy and excellent!

Cons

Enterprise level subscription cost can be a little high.

Alternatives Considered

Microsoft Teams and GoTo Meeting

Reasons for Switching to LoopUp

Easy of use
Will
Overall rating
  • Industry: Banking
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Review

Reviewed on 2020/05/05

Very good experience, however, given the current circumstance the move to video is increasing very...

Very good experience, however, given the current circumstance the move to video is increasing very fast, with other now using zoom / teams for both video and audio calls

Pros

The call-out functionality and ability to see who is on the call and the simplicity of the product

Cons

When sending out an invite to new users many do not join via the link, I think this could be made clearer in the invite with a "click here to join" button rather than a link with a random selection of numbers and letters which puts less tech-enabled users off

Brad
Overall rating
  • Industry: Financial Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source Show more details

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

LoopUp Uses

Reviewed on 2020/06/25

I am happy with LoopUp. It provides everything I personally need to communicate and do my job.

I am happy with LoopUp. It provides everything I personally need to communicate and do my job.

Pros

It's super easy to use and add the extension into MS Outlook to setup meeting.

Cons

Allowing others to present their screen in meetings was sometimes met with difficulty passing control to them.

Camille
Overall rating
  • Industry: Legal Services
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 6-12 months
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Loop Up for Staff

Reviewed on 2023/02/21

LoopUp integrates nicely with other tools.

LoopUp integrates nicely with other tools.

Pros

I work at a major law firm where attorneys rely heavily on LoopUp for conference calling. It is important that it is as functional and easy to use while in office, as well as working remotely. I appreciate how user friendly LoopUp is.

Cons

You will need to adjust your sound settings to the conference tool you are using at that given time. I work in between five manners of conferencing daily, depending on the team I am working with.

Bill
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Loopup across the Hawaiian Islands

Reviewed on 2019/03/15

We have a weekly sales meeting with all of the sales reps throughout the Hawaiian islands. We use...

We have a weekly sales meeting with all of the sales reps throughout the Hawaiian islands. We use Loopup. It enables us to discuss the latest trends in the freight industry and how to best address them. With having input all at the same time, the differing perspectives are then worked on collectively. We also have a quarterly meeting with our sales team on the mainland. Since our market is primarily the Hawaii and W. coast region the feedback has been very positive.

Pros

Ease of use. Standardization of the call times and numbers helps to set a pattern of weekly communication that is beneficial to all of our sales team . And, leads to the change to say to rep A, “ please stay on the line after the meeting for further input “...etc... I like it.

Cons

Occasional would cut off some queries or conversation

Aleah
Overall rating
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

LoopUp

Reviewed on 2023/02/01

I love it very much i made a lot of money with it and to me it's worth it

I love it very much i made a lot of money with it and to me it's worth it

Pros

Its a good legitimate app and u get plenty of rewards by doing offers, survays, and tasks !!!

Cons

it takes quite a while to get your earning

Mamta
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source Show more details

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Smooth Operator

Reviewed on 2019/06/20

Pros

It is very easy to use and and quick to create invites with the functionality provided.

Cons

The link to see who is on the call takes a while to load in comparison to other web pages so I do believe this issue lies with Loop Up

Sabita
Overall rating
  • Industry: Law Practice
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Wonderful, Easy Conference Calls

Reviewed on 2020/10/14

We switched to LoopUp over a year ago and everyone in the firm loves it.

We switched to LoopUp over a year ago and everyone in the firm loves it.

Pros

LoopUp calls each participant, so no need to enter/remember numbers and passwords. Just click the link and LoopUp calls you!

Cons

Honestly, it is easy to use (for old and young alike), great call quality, and great visibility into who is on the line. No complaints.

Andrew
Overall rating
  • Industry: Banking
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

LoopUp review

Reviewed on 2019/06/16

Far better than the typical conference call system, but still needs a couple of enhancements

Far better than the typical conference call system, but still needs a couple of enhancements

Pros

Very intuitive to use, always reliable and call quality is clear. Best feature is being able to mute certain people to deal with feedback and background noise.

Cons

No integration with iPhone contacts. You shouldn't have to type names into the meeting room every time.

Eleanor
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Product

Reviewed on 2019/06/14

Pros

I like that I can have multiple calls
I like the ease of finding numbers for other countries

Cons

So far there isn't anything I don't like

Adam
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source Show more details

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Solid Functionality

Reviewed on 2020/05/20

Overall, LoopUp has been a solid resource for remote meetings, particularly when used with external...

Overall, LoopUp has been a solid resource for remote meetings, particularly when used with external business colleagues

Pros

Starting meeting via a cellular call, saves phone numbers, easy to use

Cons

Occasional service interruptions, cost of service can discourage customers from using it

Steve
Overall rating
  • Industry: Real Estate
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 1+ year
  • Review Source Show more details

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Useful

Reviewed on 2020/08/20

Works fine if you are using this outside of a company network but we have had a lot of issues with...

Works fine if you are using this outside of a company network but we have had a lot of issues with trying to get Loop Up to work inside of the citrix environment we use. Loop Up have tried to resolve but haven't got there for me

Pros

Dead easy to use. Good quality video and like the fact that you don't have to dial in

Cons

The mute option. You cant turn off the voice that tells you that you've been placed on mute. Also cant use it in the citrix environment

Anup
Overall rating
  • Industry: Management Consulting
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source Show more details

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Conference Calling Software

Reviewed on 2020/10/21

Very good, quick and easy to start a meeting and easy to dial in.

Very good, quick and easy to start a meeting and easy to dial in.

Pros

Quick and easy to start a call, easy to dial in via mobile

Cons

Sometimes screen sharing is an issue, requires extra download to share a screen

Matthieu
Overall rating
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Loopup_Review

Reviewed on 2019/03/08

I’m having group calls with clients and it works well

I’m having group calls with clients and it works well

Pros

User friendly and reliable service. I have not experienced issues

Cons

Nothing in particular , I have not experienced any issues

Matt
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great software, never a time it failed

Reviewed on 2019/06/07

Pros

With most software like this, you are reliant on internet connections, however LoopUp is great as you don't need to worry about that, the connection is therefore always easy to make and of really good quality.

Cons

I always press 1 when the hold music comes one, however if that' the biggest problem I will take it.

Jonathan
Overall rating
  • Industry: Real Estate
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

LoopUp Teleconference Bridge

Reviewed on 2020/10/14

A++++ Summa Cum Laude fantastic - could not be happier or more pleased, and a substantial upgrade...

A++++ Summa Cum Laude fantastic - could not be happier or more pleased, and a substantial upgrade over our previous software.

Pros

Very easy to use - never drops the calls, and clear voice quality for all participants.

Cons

There is nothing I dislike about this software.

Dominic
Overall rating
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source Show more details

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Reliable

Reviewed on 2020/06/25

Overall this is a reliable and very easy to use product.

Overall this is a reliable and very easy to use product.

Pros

Event through the beginning of the pandemic in March and April 2020, when many peers in the industry were having trouble getting their conference lines to work, LoopUp worked every time.

Cons

N/A I don't have any cons with LoopUp at all.

Khush
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

LoopUp ties the loops of dialing

Reviewed on 2019/03/15

I would give it a 5 star rating

I would give it a 5 star rating

Pros

Be able to access your meeting fairly easily than other products
LoopUp makes it more secure
Dashboard for calls is easy to navigate

Cons

It takes a little bit time to figure out the first time