Shopify POS

4,6 (107)
POS for unifying in-store & online sales

Overall rating

4,6 /5
(107)
Value for Money
4,5/5
Features
4,5/5
Ease of Use
4,6/5
Customer Support
4,6/5

95%
recommended this app
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107 Reviews

Lincey
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great to charge credit cards at shows and fairs

Reviewed on 2019/01/02

I much prefer Shopify POS than Paypal here, Stripe and Etsy reader (I tried them all).

Pros

Easy to use, non-laggy software to process credit card payments in person. The whole catalog from my Shopify store is connected and each product can be easily added to the bill. I often use the 'Quick sale' option for fast checkouts on which we simply enter the amount to charge. Shopify sent a free credit card reader that can read chips. The charge on the reader lasts for well over a day, which is perfect when you don't have access to power.

Cons

Sometimes (rarely) my phone and the reader won't detect each other and I have to enter the credit card number manually, which isn't ideal.

marquita
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Shopify POS has definitely benefited my online live sales

Reviewed on 2022/04/29

I have been using Shopify POS for sometime, I've added other software and payment systems but I doubt that we will completely walk away from Shopify POS.

Pros

I love that I am able to create and scan barcodes versus entering prices and descriptions when customers make a purchase, its more efficient and I can keep track of what I have, sold and sale items. It's really great!

Cons

They are a couple of pricing plans you can choose from (monthly rates) but there are still some charges you will incur; like fees for on line sales and in-person sales.

Alternatives Considered

Square Point of Sale

Reasons for Switching to Shopify POS

Another small business owner told me about it (someone I trust)
Daniel
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

I can do the same on Square for FREE

Reviewed on 2017/06/10

Pros

Integrates with my Shopify Store (Something Square Cant), great for inventory across online offline, integrates with Epson printers.

Cons

PRICE, Shopify POS is expensive and does not require the price tag when compared to the competition. IT has an app store but those apps addon more price to the monthly fees. Also, the Shopify POS's payment terminal doesn't support TAP which is pretty bad. Switched to Square and never going back.

Verified Reviewer
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Shopify is by far the best shopping cart I've every used, and the POS is no exception.

Reviewed on 2017/12/06

It's constantly saving us money. With Shopify POS we don't have to spend anything extra for the POS support that connects into our existing shopping cart.

Pros

VALUE. Shopify allowed us to have a free developer account to test and work through our hesitations before paying a penny for the cart. The POS system comes with the cart for free, it works flawlessly on any apple device, I haven't tried the android offering, but I'm sure it's great as well. The account comes with multiple logins for managing employees with specified permissions for keeping eyes and fingers out of places they shouldn't be. And to top it all off it has a fantastic API connection that allows us to connect it to our Fishbowl Inventory Management system, which brings in the orders from both cart and POS and sorts the inventory out, handles the shipping with shipstation, posts back tracking and fulfills the orders in shopify and all the while capturing all the financial data in QB. I could seriously fire multiple employees for all the time and work this automation is doing for me.

Cons

If I had to complain it would be that there are some things you can't customize that you might be able to with one of the self hosted carts such as magento, woocommerce, or even magento 2.

Scotty
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Shopify's POS Software makes our in-person events happen

Reviewed on 2019/12/03

My overall experience with the POS software has been extremely positive. I have only had issues when I've brought the POS Hardware into the equation with faulty and unreliable bluetooth pairing.

Pros

What I like most about the software is the ability to use it in a few different ways. During an event, I can use the search feature to add the actual product to the shopping cart for better inventory keeping, or I can do a "quick sale" and just enter the total amount for custom orders. I really like the flexibility there.

Cons

The pairing of the software and the hardware (credit card reader, in this case) is spotty at best. There are a lot of times that we have to manually enter CC information because we can't get the bluetooth pairing to work correctly. Would love a physical "docking" ability as a failsafe.

Verified Reviewer
Overall rating
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Quick, easy, professional ecommerce presence

Reviewed on 2019/03/02

Pros

I work everyday in Shopify and it makes the checkout process for our customers easy peazy. Less pain points and a fast, digestiable checkout process for all. Whether it be creating products, collections, modifying our blogs or more, it makes our lives easier to have a fantastic software to work with.

Cons

I wish we could schedule the rotating banner. This would make life so much easier than having to create and publish the night before or minutes before our launches. Also, make the box in the PAGES expandable rather than the fixed size.

Verified Reviewer
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We use Shopify for eCommerce sales. Some sales are placed via phone that we enter through...

Reviewed on 2018/03/19

Ease of use, communication about accounts is so easy, works great with our accounting software and marketing automation. Shopify has made the CSR team much more effective.

Pros

Ease of use - we used to have magento and it was not easy to use at all. Shopify is simple to place all orders and we love the notes section. The notes allow our CSR team to communicate effectively and efficiently regarding accounts.

Cons

Honestly, we have not found anything that we don't like yet. We also use the marketing automation for our customers which is a great tool.

Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great for my part time side buisness!

Reviewed on 2019/08/29

As an artist who is still working a full time day job, I love how easy it is to post my items for sale. I normally am trying to fit in when I can during my off hours so the more simple it is, the better for me!

Pros

My favourite thing about this software is how user friendly it is. As someone with limited computer knowledge, I found the set and up upkeep to be very easy.

Cons

There isn't much I would change about the Shopify POS but I would like for the page with the list of items to be a little more organized and easier to search.

Matthew
Overall rating
  • Industry: Music
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Quick software with nice looking UI. Easy to navigate and works well with integrated hardware

Reviewed on 2017/10/05

Pros

Keeps track of all products online. Easy to make changes on the fly or take multiple types of payments.

Cons

Does not know to merge clients (always multiples or cannot find them), does not allow to look up client info from the orders page on the app

Joe
Overall rating
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Great for Most People, But Could Use More Work to be World-Class

Reviewed on 2018/01/25

Pros

Ability to take orders on iPad or phone at conventions and other physical brick-and-mortar locations. Of course, being able to tie into our online store directly is a great plus, as well.

Cons

No "offline" orders, so it always requires some sort of Internet connection, so you need to either be near a wifi hotspot, or have a cellular connection. And, of course, if your connection has drops and other issues, orders may not sync correctly with your Shopify store.

Also, GUI could use some work in terms of flow and process.

Additionally, the ability to use the phone or iPad camera as barcode scanner would be of great benefit, instead of having to purchase another peripheral to worry about.

Kelly
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Not a fan of the app update

Reviewed on 2020/12/02

The old POS app was very easy to use, but with the update I am thinking of switching to Square. I reached out customer service about the possibly of reverting to the old app; they respond quickly which is great, but unfortunately we are stuck with the new app which I do not think will work for our business.

Pros

Shopify makes it easy to add and edit products to your library. It's great that it tracks inventory and can easily see sales and customer data.

Cons

I have been using shopify pos for almost 2 years and am very disappointed with the recent upgrade. We use the pos app for farmers markets and oftentimes don't have great internet. With the new update, we cannot even get into the app without great internet. Additionally, there is a new password feature that is used to get into the app. It was not very intuitive to figure out how to turn this off and caused some problems with our staff. The new layout is not very user friendly as I find myself having to do several extra steps to complete a sale than I used to.

Jessi
Overall rating
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

It works okay but not great

Reviewed on 2021/06/24

It does the job, but I think Square is overall better.

Pros

I like that it integrates with Shopify. The card readers are high quality. The app interface is okay.

Cons

The app is different on iPad versus iPhone. The iPad version is way better, but we do mostly outdoor events, so we use phones and it's a bummer.

Jonathan
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Needs some work to become a full featured POS system

Reviewed on 2018/10/21

Pros

Relatively easy to set up with recommended hardware for not a ton of money. Runs off an iPad and supports multiple users and cash management. Isn't like a lot of the antiquated POS systems out there

Cons

Checkout flow can be slow which is difficult when there is a long line. Wish it were better at handling exchanges and returns. Would require us to go to the web version of Shopify to get full access to order controls.

Willoughby
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Awesome service for POS

Reviewed on 2019/03/06

Using Shopify POS has made a huge impact overall in our business and customer relations. We can keep much better records and communication with both clients and customers. This makes the service well worth the price and a dire necessity to any business! Try it for one month and you’ll never use another POS system again.

Pros

Perfect system for POS! The seamless way of operating make this service a breeze to work with. As an admin you have free range to adjust your stock and service ms and much more! This ability to customize the POS system is my favorite part about Shopify.

Cons

You are limited in the free trial to what you can test. It is worth purchasing the service because without buying in, you cannot customize your system.

Jessi
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Satisfied

Reviewed on 2019/02/21

Pros

It makes it very easy for us to keep our inventory up to date while we are at events, and makes checking customers out very smooth.

Cons

We seem to have issues with our Shopify card reader when we’re at events. It will quit working and then we have to manually enter card numbers, which takes longer and charges a higher fee.

Sunil
Overall rating
  • Industry: Consumer Goods
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

One of the Best E-commerce Site

Reviewed on 2022/01/11

Pros

Easy to use,free templates to choose from, works great with Amazon. Easy to customize with little web development knowledge.

Cons

Free designs are limited. Could get real pricy if attractive templates. Sometimes the inventory management may not sync well.

Antonio
Overall rating
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

very good POS

Reviewed on 2021/07/28

Pros

this is your best friend if you have an e-commerce and retail. con can do all in one place.

Cons

nothing, just love the ways how you can manage your store here.

Aubrey
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use for small business

Reviewed on 2019/09/17

Shopify has been great as a shopper because it helps me have all of my information in one place.

Pros

I really love using Shopify when I am shopping on small business sites because it is easy to use, has the option for me to put in my email to remember all of my personal information, and saves my credit cards.

Cons

Because this is a very simple software, I don't like how it isn't able to grow with a business. Over time, a business would need to invest in a larger platform.

Alexa
Overall rating
  • Industry: Textiles
  • Company size: 51–200 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Used for Good Morning America

Reviewed on 2019/08/19

many users on the site at once and not having to worry about the website crashing

Pros

Easy to navigate in the backend; can handle many users on the website at once; great customer service to reach out to

Cons

had to add on an exporter to download orders in a certain fashion - this created errors for our internal team

KIMBERLY
Overall rating
  • Industry: Photography
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Shopify POS is a must have!

Reviewed on 2021/06/23

Pros

I like that Shopify has a POS system allowing me to sell offline as well.

Cons

I really can't say there is anything I dislike about this software.

Verified Reviewer
Overall rating
  • Industry: Consumer Goods
  • Company size: 501–1 000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great point of connection from the office to the retail store

Reviewed on 2018/10/25

Pros

Shopify POS simplifies the Shopify app for the sake of in-person transactions in a smooth and aesthetically pleasing way. Easy to use for our sales associates and reads well to customers.

Cons

Lacks some of the features (editing and exchanges) that would be useful in-store.

Megan
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use interface and makes the workday day go by easily

Reviewed on 2018/07/17

Makes having multiple storefront locations easy by having a uniform look and experience

Pros

I like how easy to use this software is, you could genuinely dive right in and have few questions about how the app works. It makes having multiple store locations easy.

Cons

That everything is connected through Bluetooth... if one thing goes down, my whole system goes down and can take a few minutes to get back running which causes clients to be upset.

Warren
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great integration with Shopify

Reviewed on 2019/08/08

Pros

Unsurprisingly, Shopify POS works really well with Shopify! Made it really easy for us to decide, plus it is good value for money for all the features that we needed. Customer service was also very responsive to our needs.

Cons

Can't think of much here, except for some enterprise-grade features that we won't need at this stage of our business anyway.

Franciele
Overall rating
  • Industry: Apparel & Fashion
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I really like the Shopify Pós app.

Reviewed on 2021/05/24

It is a very good app, I can solve all my transactions.

Pros

I like the benefits of being fully integrated anywhere in my online sales. I can accept payments with low fees, no hidden fees and get payments fast

Cons

They could only add the option of finalizing purchases with external bluetooth payment methods.

Verified Reviewer
Overall rating
  • Industry: Apparel & Fashion
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Reliable

Reviewed on 2019/09/24

Overall it has been a bumpy but great experience with shopify

Pros

I have enjoyed the user friendly part of the software and how simple it is to use it especially as a beginner.

Cons

There is nothing bad I could say about the software. It does all that I need to be done. I would recommend it to anyone wanting to get into the online market.