Quantum Workplace Reviews

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111 Reviews

- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Quantum Workplace makes sense.
Reviewed on 2025/01/02
Quantum Workplace has made it easy to not only gather data scientifically, but has also made it...
Quantum Workplace has made it easy to not only gather data scientifically, but has also made it simple to see the data and see trends. The experts at Quantum have done a great job presenting and helping when we need to dig in deeper. Quantum Workplace has made our roles in HR easier.
Pros
Quantum Workplace has made sense, through analytics, what is happening with our workforce.
Cons
Nothing I think the experience is great.
Alternatives Considered
ADP Workforce NowReasons for Switching to Quantum Workplace
Ease of implementation and survey analytics- Industry: Oil & Energy
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Adore Quantum
Reviewed on 2024/10/30
I have had an amazing experience working with Quantum- from demo to launching our first survey to...
I have had an amazing experience working with Quantum- from demo to launching our first survey to reviewing analytics. They have provided best practices, guidance, support with the product every step of the way. Each person I have worked with has been kind, professional, personable and knowledgeable.
Pros
They have exceptional customer service support. They helped me through every step of the HRIS integration process and their site. All of my questions and concerns were addressed timely and with complete satisfaction.
Cons
I honestly do not have a negative thing to say.
Reasons for Choosing Quantum Workplace
Company was sold. They were bought by QuantumReasons for Switching to Quantum Workplace
Quantum had the best interface, most competitive pricing, ease of use, and analytics we were looking for- Industry: Warehousing
- Company size: 1,001–5,000 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
EE Survey feedbakc
Reviewed on 2025/02/19
Pros
Reporting. AI tools for survey results provide great insights.
Cons
Navigating between filters/slices can be a little tricky at times.
- Industry: Nonprofit Organization Management
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Does the Job
Reviewed on 2025/01/06
does the job, but prefer to receive emails with important information.
does the job, but prefer to receive emails with important information.
Pros
can connect with others at my workplace.
Cons
easy to miss things. I don't trust that my colleagues will see a post.
- Industry: Construction
- Company size: 1,001–5,000 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Quantum is great!
Reviewed on 2024/10/02
Our experience has been great. The customer support and functionality of the platform is top notch.
Our experience has been great. The customer support and functionality of the platform is top notch.
Pros
The analytics function and ease of use of the platform are fantastic
Cons
We haven't run it into any issues. The platform is very user friendly, and the support team has been great
Reasons for Switching to Quantum Workplace
Ease of use and analytics. We needed to slice data granularly and this was the best option- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Exit Interview Surveys
Reviewed on 2025/01/08
My overall experience has been good and allows me to obtain the data I need for my quarterly and...
My overall experience has been good and allows me to obtain the data I need for my quarterly and annual reporting.
Pros
What I like about Quantum is it allows employees to compete their exit interviews online versus jumping on a phone call. They can complete it at a time that is convenient for them.
Cons
Since my primary use for Quantum is Exit Interviews - I feel there are a few areas that could be updated specifically for Exit Interview surveys. With the newer updates, I feel that I am more restricted on setting the exit interview questions up and it can become frustrating. I also feel that the analytics reports can be better such as when selecting a date range - it is so finicky on the dates you choose.
- Industry: Food Production
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
QUANTUM - Would Recommend
Reviewed on 2025/01/08
Our experience with Quantum has always been smooth and easy. Our customer reps have been helpful...
Our experience with Quantum has always been smooth and easy. Our customer reps have been helpful and their team is easy to communicate with.
Pros
The survey and recognition features. We utilize the survey feature all the time for many different types of employee surveys. It is a great tool for us to gauge employee engagement and receive feedback.
Cons
The feedback feature. We do not use this often.
- Industry: Pharmaceuticals
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great product with unmatched analytics
Reviewed on 2024/12/20
We use Quantum for our annual engagement survey as well as other pulse surveys throughout the year....
We use Quantum for our annual engagement survey as well as other pulse surveys throughout the year. The features that Quantum offer are incredible and offer us a way to truly understand the needs of our organization, and offer solutions through action planning to meet our colleagues needs.
Pros
The analytics dashboard is unmatched! It is comprehensive and we're able to slice and filter data and gain true insights for our teams.
Cons
There's nothing currently that I do not like about Quantum.
- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
User Experience
Reviewed on 2024/12/17
This has been a great experience by Quantum Workplace by AI features
This has been a great experience by Quantum Workplace by AI features
Pros
Recognition and Goals, Reviews, Posting updates, Feedback..
Cons
Do not encourage for more analytical reporting by Excel exporting
- Industry: Pharmaceuticals
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great tool, great team
Reviewed on 2024/12/19
Valuable tool, great interaction with team members and analysts who really listen to organizational...
Valuable tool, great interaction with team members and analysts who really listen to organizational needs.
Pros
Intuitive dashboard, multiple ways to cut data
Cons
AI features are not value added. The text is much too general and doesn't truly give insight.
- Industry: Health, Wellness & Fitness
- Company size: 201–500 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing took to make data driven decisions
Reviewed on 2024/03/27
I really love this platform. After meeting with several similar platforms, choosing Quantum felt...
I really love this platform. After meeting with several similar platforms, choosing Quantum felt like a no brainer. Quantum's sales team and support personnel are passionate about this product and rightfully so. The survey platform has been an amazing value add to our organization, and almost immediately after implementation we saw the benefits. We were able to get a clear understanding on how our teams were feeling AND more importantly what actionable areas we could focus on. Our company if very excited to continue using Quantum and I look forward to building on the insights we have.
Pros
I really like the ease of use for Quantum. I am able to generate surveys and customize them exactly as I would like without having to rely on a support person. However, my favorite aspect about Quantum is how the data provided is represented in such a variety of ways. I am able to slice and dice survey results to get a clear understanding of my business with a simple click.
Cons
For someone that utilizes the survey platform in a variety of ways, I feel as though I am missing a feature to help better organize survey projects. I would like the option to archive or store my completed surveys in a folder to keep my dashboard clean. I would also really like the ability to customize the subject line and even the sender for our surveys. Currently, surveys come directly from a Quantum domain, and I cannot change the subject lines which has cause a small amount of confusion amongst our team members.
Alternatives Considered
SurveyMonkeyReasons for Switching to Quantum Workplace
Benchmarking feature, ME reports, passion from sales team (Vince), price, integration ability.- Industry: Environmental Services
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Empowering Our Nonprofit’s Culture of Performance with Quantum
Reviewed on 2024/10/30
Overall, Quantum has been invaluable in supporting the human side of our organization, helping...
Overall, Quantum has been invaluable in supporting the human side of our organization, helping us—and our team members—thrive. As a small nonprofit, knowing where to start with performance assessment can be challenging, especially given limited tools, resources, and capacity. Quantum makes this process easy, allowing us to build a stronger culture of performance and continuously enhance it with the robust tools they provide.
Pros
Quantum Workplace is an excellent platform for gaining a holistic view of the employee experience. It offers user-friendly tools that help our team members and managers communicate effectively about performance and growth. Quantum's insights and metrics are invaluable for ensuring we provide a quality experience for everyone.
Cons
It’s not a con, but more that the platform is still evolving. They’re continuously adding new features to better support employees throughout their lifecycles. Every time I think, "It would be nice if this tool had that feature," I get an email announcing they’re launching it!
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great system with user-friendly functionality!
Reviewed on 2024/06/27
Streamlined processes that make surveying and recognition simple and useful.
Streamlined processes that make surveying and recognition simple and useful.
Pros
Quantum is very user-friendly for our employees. As an admin, it is nice to have the proxy feature as well as be able to customize the system for our specific needs.
Cons
So far I haven't found anything that I don't like about the system.
- Industry: Financial Services
- Company size: 501–1,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Vice President, Human Resources
Reviewed on 2024/11/27
Working with Quantum has been an exceptional experience. They provide seamless implementation,...
Working with Quantum has been an exceptional experience. They provide seamless implementation, insightful reporting, and outstanding support. The insights and analytics provided are highly actionable, empowering us to make informed decisions and achieve our goals. Additionally, the Quantum team is incredibly supportive, ensuring every step of the journey is aligned with our objectives. Overall, Quantum has been a reliable partner for driving meaningful outcomes and business success.
Pros
The team at Quantum provides outstanding service, guiding you seamlessly from survey implementation to results analysis and action item identification.
Cons
Overall, working with Quantum has been a very positive experience, with no issues warranting any negative feedback.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Couldn't Ask for a Better Survey Tool
Reviewed on 2024/01/03
Overall, our experience with Quantum has been wonderful. Being able to send out surveys that are...
Overall, our experience with Quantum has been wonderful. Being able to send out surveys that are truly anonymous and create a level of trust for our employees has been crucial. Customer support has been nothing but helpful at any and all given times and I am very grateful for the service provided.
Pros
I love the ability to build our own surveys and pull all of the reporting/analytics quickly for easy distribution. I also love how great customer support is, whenever I am not sure how to do something, I am able to get a quick response for how to solve the problem!
Cons
I don't really have anything that I don't like.
- Industry: Accounting
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Quantum is effective for managing employee engagement and talent development.
Reviewed on 2024/02/07
The team at Quantum is VERY responsive. We appreciate how they help us use the tool or find...
The team at Quantum is VERY responsive. We appreciate how they help us use the tool or find solutions that solve our problems.
Pros
We like the 1 on 1 module, recognition, and surveys. It keeps all of our coaching and employee engagement visible among managers and partners. We call it the brain of our employees.
Cons
Some of the reporting is limited. There is not the ability to sort, sometimes dates are confusing, and talent reviews appear as feedback so it attributes manager activity incorrectly.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Satisfied Customer
Reviewed on 2025/01/06
Pros
The ease in which I am able to build thoughtful, strategic surveys.
Cons
This is not necessarily a horrible thing, but I do wish the SSO updating/ connections with ADP logins were a little less clunky.
- Industry: Retail
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Support Team and User-Friendly Interface
Reviewed on 2023/11/29
Very positive experience. Great team of people willing to give their time and energy to help you...
Very positive experience. Great team of people willing to give their time and energy to help you however they can.
Pros
As an HR professional, my favorite part about using Quantum is the client support. Our Customer Success Manager is fantastic, responsive, efficient, and fully engaged with the work. She truly seems to want the best for our organization and shares tools and resources to help us achieve our goals with Quantum. Each Implementation Manager we've worked with to roll out a new survey for our employees has also been great.
Cons
Difficulty with HRIS integrations; it has not been a simple process to get the employee data connected with Quantum in order to send out surveys. We have had to do laborious manual reports, and then spend months trying to get our HRIS system to connect with Quantum. I would not necessarily place the blame on Quantum or its software, but it has been a process.
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Quantum Workplace Is Everything We Need It To Be!
Reviewed on 2023/06/28
Fantastic tool that will shape our strategic planning and achievements going forward.
Fantastic tool that will shape our strategic planning and achievements going forward.
Pros
This product is insanely intuitive to set up. While there is a great deal of integration support available, the resources provided allows for ease of integration and setup of all functionality without the need for technical assistance.
Cons
I would like to see more options of bulk importing functionality for goals and 1-on-1 cycles. There seems to be a lot of manual work required if multiple templates and cycles are created.
- Industry: Internet
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A+ Quantaum
Reviewed on 2024/04/03
Quantum Workplace has an exceptional product and customer service, and it is hard to find a company...
Quantum Workplace has an exceptional product and customer service, and it is hard to find a company that does both and does it so well.
Pros
The customer service and product are unmatched.
Cons
I have not had any issues while using Quantum.
- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
HR Generalist/Trainer
Reviewed on 2023/07/31
good
good
Pros
the capability to export the data and voting qualities
Cons
some of the questions have different meanings

- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
QW- review from HR
Reviewed on 2023/05/08
Overall, QW is a great tool for surveys and recognition.
Overall, QW is a great tool for surveys and recognition.
Pros
I really like the ability to download annual engagement survey results in a power point presentation. With a few clicks you have a deck ready to go as a good starting point.
Cons
I wish Quantum's functionality with survey action planning was richer. It is rather basic and doesn't seem to help drive leader support with the next steps on taking action on survey items. Also would like richer report around the comments received in an annual survey.
- Industry: Management Consulting
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Engagement Tool is Top Notch
Reviewed on 2023/04/07
Pros
The Quantum team we work with. They are responsive and helpful and always willing to jump on a call to discuss any issues or questions we might have.
Cons
There have been some bugs with the product that have caused some frustration with our team. However, once we let the team know, they are quick to respond to help provide a fix.
- Industry: Oil & Energy
- Company size: 501–1,000 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Survey Tool
Reviewed on 2023/04/26
Pros
Quantum Workplace has been an essential tool for gathering feedback on Training events, employee engagement, company culture, and so much more. The survey flexibility makes creating surveys a breeze.
Cons
Question scales can be a little confusing and take some time to get familiar with.
- Industry: Logistics & Supply Chain
- Company size: 5,001–10,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
True partner in our employee engagement strategy
Reviewed on 2023/03/11
Journey to becoming an employer of choice -- listening, acting on feedback, driving improvements
Journey to becoming an employer of choice -- listening, acting on feedback, driving improvements
Pros
Partnership in our employee engagement strategy
Cons
Linking employee feedback across all modules