Quantum Workplace

4.7 (111)
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Build your culture of employee success.

Overall rating

4.7 /5
(111)
Value for Money
4.4/5
Features
4.4/5
Ease of Use
4.6/5
Customer Support
4.7/5

96%
recommended this app
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111 Reviews

Dan
Dan
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Quantum Workplace makes sense.

Reviewed on 2025/01/02

Quantum Workplace has made it easy to not only gather data scientifically, but has also made it...

Quantum Workplace has made it easy to not only gather data scientifically, but has also made it simple to see the data and see trends. The experts at Quantum have done a great job presenting and helping when we need to dig in deeper. Quantum Workplace has made our roles in HR easier.

Pros

Quantum Workplace has made sense, through analytics, what is happening with our workforce.

Cons

Nothing I think the experience is great.

Alternatives Considered

ADP Workforce Now

Reasons for Switching to Quantum Workplace

Ease of implementation and survey analytics
Robin
Overall rating
  • Industry: Oil & Energy
  • Company size: 501–1,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Adore Quantum

Reviewed on 2024/10/30

I have had an amazing experience working with Quantum- from demo to launching our first survey to...

I have had an amazing experience working with Quantum- from demo to launching our first survey to reviewing analytics. They have provided best practices, guidance, support with the product every step of the way. Each person I have worked with has been kind, professional, personable and knowledgeable.

Pros

They have exceptional customer service support. They helped me through every step of the HRIS integration process and their site. All of my questions and concerns were addressed timely and with complete satisfaction.

Cons

I honestly do not have a negative thing to say.

Alternatives Considered

Culture Amp and BambooHR

Reasons for Choosing Quantum Workplace

Company was sold. They were bought by Quantum

Reasons for Switching to Quantum Workplace

Quantum had the best interface, most competitive pricing, ease of use, and analytics we were looking for
Brian
Overall rating
  • Industry: Warehousing
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

EE Survey feedbakc

Reviewed on 2025/02/19

Pros

Reporting. AI tools for survey results provide great insights.

Cons

Navigating between filters/slices can be a little tricky at times.

Andi
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Does the Job

Reviewed on 2025/01/06

does the job, but prefer to receive emails with important information.

does the job, but prefer to receive emails with important information.

Pros

can connect with others at my workplace.

Cons

easy to miss things. I don't trust that my colleagues will see a post.

Crystal
Overall rating
  • Industry: Construction
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Quantum is great!

Reviewed on 2024/10/02

Our experience has been great. The customer support and functionality of the platform is top notch.

Our experience has been great. The customer support and functionality of the platform is top notch.

Pros

The analytics function and ease of use of the platform are fantastic

Cons

We haven't run it into any issues. The platform is very user friendly, and the support team has been great

Alternatives Considered

XM for Employee Experience and Culture Amp

Reasons for Switching to Quantum Workplace

Ease of use and analytics. We needed to slice data granularly and this was the best option
Mariah
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Exit Interview Surveys

Reviewed on 2025/01/08

My overall experience has been good and allows me to obtain the data I need for my quarterly and...

My overall experience has been good and allows me to obtain the data I need for my quarterly and annual reporting.

Pros

What I like about Quantum is it allows employees to compete their exit interviews online versus jumping on a phone call. They can complete it at a time that is convenient for them.

Cons

Since my primary use for Quantum is Exit Interviews - I feel there are a few areas that could be updated specifically for Exit Interview surveys. With the newer updates, I feel that I am more restricted on setting the exit interview questions up and it can become frustrating. I also feel that the analytics reports can be better such as when selecting a date range - it is so finicky on the dates you choose.

Tori
Overall rating
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

QUANTUM - Would Recommend

Reviewed on 2025/01/08

Our experience with Quantum has always been smooth and easy. Our customer reps have been helpful...

Our experience with Quantum has always been smooth and easy. Our customer reps have been helpful and their team is easy to communicate with.

Pros

The survey and recognition features. We utilize the survey feature all the time for many different types of employee surveys. It is a great tool for us to gauge employee engagement and receive feedback.

Cons

The feedback feature. We do not use this often.

Stephanie
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great product with unmatched analytics

Reviewed on 2024/12/20

We use Quantum for our annual engagement survey as well as other pulse surveys throughout the year....

We use Quantum for our annual engagement survey as well as other pulse surveys throughout the year. The features that Quantum offer are incredible and offer us a way to truly understand the needs of our organization, and offer solutions through action planning to meet our colleagues needs.

Pros

The analytics dashboard is unmatched! It is comprehensive and we're able to slice and filter data and gain true insights for our teams.

Cons

There's nothing currently that I do not like about Quantum.

MANJUNATH
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

User Experience

Reviewed on 2024/12/17

This has been a great experience by Quantum Workplace by AI features

This has been a great experience by Quantum Workplace by AI features

Pros

Recognition and Goals, Reviews, Posting updates, Feedback..

Cons

Do not encourage for more analytical reporting by Excel exporting

Amber
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great tool, great team

Reviewed on 2024/12/19

Valuable tool, great interaction with team members and analysts who really listen to organizational...

Valuable tool, great interaction with team members and analysts who really listen to organizational needs.

Pros

Intuitive dashboard, multiple ways to cut data

Cons

AI features are not value added. The text is much too general and doesn't truly give insight.

Samantha
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing took to make data driven decisions

Reviewed on 2024/03/27

I really love this platform. After meeting with several similar platforms, choosing Quantum felt...

I really love this platform. After meeting with several similar platforms, choosing Quantum felt like a no brainer. Quantum's sales team and support personnel are passionate about this product and rightfully so. The survey platform has been an amazing value add to our organization, and almost immediately after implementation we saw the benefits. We were able to get a clear understanding on how our teams were feeling AND more importantly what actionable areas we could focus on. Our company if very excited to continue using Quantum and I look forward to building on the insights we have.

Pros

I really like the ease of use for Quantum. I am able to generate surveys and customize them exactly as I would like without having to rely on a support person. However, my favorite aspect about Quantum is how the data provided is represented in such a variety of ways. I am able to slice and dice survey results to get a clear understanding of my business with a simple click.

Cons

For someone that utilizes the survey platform in a variety of ways, I feel as though I am missing a feature to help better organize survey projects. I would like the option to archive or store my completed surveys in a folder to keep my dashboard clean. I would also really like the ability to customize the subject line and even the sender for our surveys. Currently, surveys come directly from a Quantum domain, and I cannot change the subject lines which has cause a small amount of confusion amongst our team members.

Alternatives Considered

SurveyMonkey

Reasons for Switching to Quantum Workplace

Benchmarking feature, ME reports, passion from sales team (Vince), price, integration ability.
Cal
Overall rating
  • Industry: Environmental Services
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Empowering Our Nonprofit’s Culture of Performance with Quantum

Reviewed on 2024/10/30

Overall, Quantum has been invaluable in supporting the human side of our organization, helping...

Overall, Quantum has been invaluable in supporting the human side of our organization, helping us—and our team members—thrive. As a small nonprofit, knowing where to start with performance assessment can be challenging, especially given limited tools, resources, and capacity. Quantum makes this process easy, allowing us to build a stronger culture of performance and continuously enhance it with the robust tools they provide.

Pros

Quantum Workplace is an excellent platform for gaining a holistic view of the employee experience. It offers user-friendly tools that help our team members and managers communicate effectively about performance and growth. Quantum's insights and metrics are invaluable for ensuring we provide a quality experience for everyone.

Cons

It’s not a con, but more that the platform is still evolving. They’re continuously adding new features to better support employees throughout their lifecycles. Every time I think, "It would be nice if this tool had that feature," I get an email announcing they’re launching it!

Lisa
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great system with user-friendly functionality!

Reviewed on 2024/06/27

Streamlined processes that make surveying and recognition simple and useful.

Streamlined processes that make surveying and recognition simple and useful.

Pros

Quantum is very user-friendly for our employees. As an admin, it is nice to have the proxy feature as well as be able to customize the system for our specific needs.

Cons

So far I haven't found anything that I don't like about the system.

Nancy
Overall rating
  • Industry: Financial Services
  • Company size: 501–1,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Vice President, Human Resources

Reviewed on 2024/11/27

Working with Quantum has been an exceptional experience. They provide seamless implementation,...

Working with Quantum has been an exceptional experience. They provide seamless implementation, insightful reporting, and outstanding support. The insights and analytics provided are highly actionable, empowering us to make informed decisions and achieve our goals. Additionally, the Quantum team is incredibly supportive, ensuring every step of the journey is aligned with our objectives. Overall, Quantum has been a reliable partner for driving meaningful outcomes and business success.

Pros

The team at Quantum provides outstanding service, guiding you seamlessly from survey implementation to results analysis and action item identification.

Cons

Overall, working with Quantum has been a very positive experience, with no issues warranting any negative feedback.

Carleigh
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Couldn't Ask for a Better Survey Tool

Reviewed on 2024/01/03

Overall, our experience with Quantum has been wonderful. Being able to send out surveys that are...

Overall, our experience with Quantum has been wonderful. Being able to send out surveys that are truly anonymous and create a level of trust for our employees has been crucial. Customer support has been nothing but helpful at any and all given times and I am very grateful for the service provided.

Pros

I love the ability to build our own surveys and pull all of the reporting/analytics quickly for easy distribution. I also love how great customer support is, whenever I am not sure how to do something, I am able to get a quick response for how to solve the problem!

Cons

I don't really have anything that I don't like.

Diane
Overall rating
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Quantum is effective for managing employee engagement and talent development.

Reviewed on 2024/02/07

The team at Quantum is VERY responsive. We appreciate how they help us use the tool or find...

The team at Quantum is VERY responsive. We appreciate how they help us use the tool or find solutions that solve our problems.

Pros

We like the 1 on 1 module, recognition, and surveys. It keeps all of our coaching and employee engagement visible among managers and partners. We call it the brain of our employees.

Cons

Some of the reporting is limited. There is not the ability to sort, sometimes dates are confusing, and talent reviews appear as feedback so it attributes manager activity incorrectly.

Rebecca
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Satisfied Customer

Reviewed on 2025/01/06

Pros

The ease in which I am able to build thoughtful, strategic surveys.

Cons

This is not necessarily a horrible thing, but I do wish the SSO updating/ connections with ADP logins were a little less clunky.

Kimberly
Overall rating
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Support Team and User-Friendly Interface

Reviewed on 2023/11/29

Very positive experience. Great team of people willing to give their time and energy to help you...

Very positive experience. Great team of people willing to give their time and energy to help you however they can.

Pros

As an HR professional, my favorite part about using Quantum is the client support. Our Customer Success Manager is fantastic, responsive, efficient, and fully engaged with the work. She truly seems to want the best for our organization and shares tools and resources to help us achieve our goals with Quantum. Each Implementation Manager we've worked with to roll out a new survey for our employees has also been great.

Cons

Difficulty with HRIS integrations; it has not been a simple process to get the employee data connected with Quantum in order to send out surveys. We have had to do laborious manual reports, and then spend months trying to get our HRIS system to connect with Quantum. I would not necessarily place the blame on Quantum or its software, but it has been a process.

Dominic
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Quantum Workplace Is Everything We Need It To Be!

Reviewed on 2023/06/28

Fantastic tool that will shape our strategic planning and achievements going forward.

Fantastic tool that will shape our strategic planning and achievements going forward.

Pros

This product is insanely intuitive to set up. While there is a great deal of integration support available, the resources provided allows for ease of integration and setup of all functionality without the need for technical assistance.

Cons

I would like to see more options of bulk importing functionality for goals and 1-on-1 cycles. There seems to be a lot of manual work required if multiple templates and cycles are created.

Katelyn
Overall rating
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A+ Quantaum

Reviewed on 2024/04/03

Quantum Workplace has an exceptional product and customer service, and it is hard to find a company...

Quantum Workplace has an exceptional product and customer service, and it is hard to find a company that does both and does it so well.

Pros

The customer service and product are unmatched.

Cons

I have not had any issues while using Quantum.

M Elizabeth
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

HR Generalist/Trainer

Reviewed on 2023/07/31

good

good

Pros

the capability to export the data and voting qualities

Cons

some of the questions have different meanings

Kate
Kate
Overall rating
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

QW- review from HR

Reviewed on 2023/05/08

Overall, QW is a great tool for surveys and recognition.

Overall, QW is a great tool for surveys and recognition.

Pros

I really like the ability to download annual engagement survey results in a power point presentation. With a few clicks you have a deck ready to go as a good starting point.

Cons

I wish Quantum's functionality with survey action planning was richer. It is rather basic and doesn't seem to help drive leader support with the next steps on taking action on survey items. Also would like richer report around the comments received in an annual survey.

Marisa
Overall rating
  • Industry: Management Consulting
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Engagement Tool is Top Notch

Reviewed on 2023/04/07

Pros

The Quantum team we work with. They are responsive and helpful and always willing to jump on a call to discuss any issues or questions we might have.

Cons

There have been some bugs with the product that have caused some frustration with our team. However, once we let the team know, they are quick to respond to help provide a fix.

Carolina
Overall rating
  • Industry: Oil & Energy
  • Company size: 501–1,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Survey Tool

Reviewed on 2023/04/26

Pros

Quantum Workplace has been an essential tool for gathering feedback on Training events, employee engagement, company culture, and so much more. The survey flexibility makes creating surveys a breeze.

Cons

Question scales can be a little confusing and take some time to get familiar with.

Michael
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

True partner in our employee engagement strategy

Reviewed on 2023/03/11

Journey to becoming an employer of choice -- listening, acting on feedback, driving improvements

Journey to becoming an employer of choice -- listening, acting on feedback, driving improvements

Pros

Partnership in our employee engagement strategy

Cons

Linking employee feedback across all modules