Intiveo Reviews

I absolutely love how user friendly this software is. It is easy to navigate, and the support team is easily accessible if you should require help using the system. The support line has minimal wait times before you reach a rep for help. The max I've ever waited on line for a rep was 2 min. When you work in a busy office and have an issue with a software system there is nothing worse than having to wait in queue for over 10 minutes to reach a rep for help! I also love how you can mass email/text message your clients, great for when there is a policy change, change in operation hours, new promotions etc. Saves a ton of time and money in postage. Highly recommend!!!

No cons so far, very satisfied with the product and service!

I love that my time during the day is not spent on the phone confirming appointment times. I am able to give our patients in the clinic my full attention.

Our office management system is a bit low tech so doesn't sync totally with Easy Markit's Features.

ease of use, peace of mind that the confirming has been taken care of

some difficulty when confirming several people from one household

Easy to use. I can get messages remotely.

That we cannot accept photos from patients via text

My favorite feature about EasyMarkit is how user friendly it is. Large buttons and large print. It's very clear how to move from one feature to another and it's easy to make changes to our customized messages. our patients love the text messaging service and our practice now uses text messaging a lot for communicating with patients to schedule appointments. The customer service is fantastic. Online questions are always answered very quickly and phone service is always so friendly. The tech team was able to adapt to our requests for how we would like to use the program for manually sending out messages rather than using their automated feature.

Hard to think of anything I don't like about EasyMarkit. The only thing would maybe be the lag that sometimes happens when switching between the chat and messaging. Not a huge deal. And very occasionally the chat is not updating so a current message may not come up right away.

simplicity of use, automated, minimal action required

no remote access, so you can cancel or adjust program if weather issues

texting patients and mass emails, customer service

Glitches with certain things once in a while, monthly fees could be lower

It is an amazing program! The technical support staff are efficient and great

Getting use to the change- but so worth it

EasyMarkit is an all in one communication platform that you can easily personalize and customize. We appreciate the time saving advantage that EasyMarkit affords our front desk administration.

There is nothing we can think of to answer this question.

Recall portion of the program is so easy to use

Would like to be able to reverse the chronological order in the recall portion