Rentle Reviews

Ease of use. You don't need days of training to teach new rental shop crew to start working with the system.

Integrations to our existing systems. Always room for improvement.

Pricing model works very well for me, as I am a startup. The transaction based pricing will go up as my business grows, which is fine for me.

Translation to German is sometimes a bit "rough", but team at Rentle is open for suggestions.

Creation of products and sets is very easy. Nice usability and low maintenance necessary.

There is no detailed per-equipment availability overview. If a customer wants to rent a specific equipment and asks me "when is it available", I do not have an easy way to find out. Integration with Wordpress not that optimal yet.

- easy integration in our daily workflow- easy shop integration in existing website- quick and efficient handling of in store rentals

Nothing to complain about the operation and integration!

The developers are very active and listen closely to their customers, and they implement and improve features constantly. The integration with either WordPress or a simple, static HTML is very straight forward.

Every time I've had a question or concern Rentle was quick to reply and always took my issue seriously. I've even had online meetings with representatives from Rentle where I could elaborate on my issue or idea in more detail.

Implementing credit card payment was a little bit finicky initially but once I got it set up it's working without issues.

The service/software is very flexible, and you can customize it quite a lot to suit your needs. Initially there were a couple of features I needed but over the 12-18 months I've been using the software Rentle has added a lot of these features.

At times it feels like the developers are adding and changing too much which makes it difficult to keep up with new features and functionality, both for me as an admin and for my customers. This also results in a somewhat messy and inconsistent admin interface.

Some settings are under Settings, others under Account, and some have their own item in the menu. When the inventory functionality was redone a link to Inventory was added in the Availability settings for a product with the text "Connect this product to inventory" but when clicking that link, I just get sent to the inventory management screen.

There is other minor stuff like this that all add up making it at times pretty frustrating and confusing to use the admin interface.

Pricing is also something I'm not especially pleased with as they've changed that three times during my 12-18 months of using the software. The current model is a fixed price per month which has a bigger impact on me as a small business than the previous model that charged a fee per booking.

With a great user interface, which matches our expectations and standards as a business. Rich in features simple to use. Great customer support. Always willing to listen to feedback and improve.

It doesn't offer built-in integration for follow-up emails please leave us a review etc. Which for us is essential and I am sure many others.

Easy to use! Lots of features for The money. Free trial

Missing some translations when using different language than english.
Lacking possibility to change certain prewritten texts. Lacking possibility to work with Klarna.

Rentle has a really well thought out suite of features at a competitive price

For large orgs that want to make rental management as frictionless as possible Rentle is excellent but for smaller orgs who are very hands on with every rental they may find Rentle's lack of moderation features (i.e. the ability to manually confirm rentals after staff review rather than have them automated) hard to work with.

The ability for inventory management and scheduling

Not many options to customize. Delivery/pick up option not really clear

Was was very easy to set up and put in our wordpress website with a plugin.

You test rentle for free, but not with all functions. it would be easier to choose rentle if you could test all funktions.

Ease of setup and ease of use GREAT GEAT CUSTOMER SUPPORT

Missing some incoming features like : custom front end, wordpress integration ( full )

Easy to manage if all rentals are done with Rentle. Customer support has been excellent.

If some rentals are for some reason done outside Rentle, it is not easy to manage those without making the reservation with Rentle (and paying the comission). Location management / shared products could be better.

The product setup. I have used other tools and plugins that are quite complicated to begin with. Rentle is very simple to setup and use.
The customer support provided by [SENSITIVE CONTENT HIDDEN] was awesome as well.

Well, I think they could allow for flexibility in designing the user interface, especially for those of us who'd like to integrate into our websites.

It is really easy to set up and use.
Improving constantly by user feedback.
Helps managing rental inventory. No double bookings anymore.
Superb online booking capabilities.
Cloud based operations, works in any device that have web browser.
Really good customer service.

Some of the functions are a bit slow at time to time. For example inventory availability updates when making a new rental or reservation.

Rentle is easy to use for all of our staff. It fits best for a small business who doesn't have tens of daily reservations.

Sometimes I hope to see more details of all reservations at the same time, same page. And also the amount of equipments on the stock for the rest of the day

Super easy to implement and quick support

Nothing so far xxx

Very easy to use and has made the business more efficient.

Nothing, everything worked the way I wanted it to.

Easy to use, easy to create new products. Clear software.

Software is a bit slow when you have lot of products in it.

Easy to use, for the staff and the costumers. Great service from Rental's employee.

To book a duration without being able to book in an other way. We organise a big Christmas market in november-december, dans I would have like to be able to do package deals. I'm also sad deposid are not possible in Canada, but I know it's coming in 2023.

Easy to use and create new users, easy to learn and good customers service

Some moore reports of sales and for bookkeeping

Its friendly user interface that makes it easy for the customers to book online.

Not being able to block the products I do not want my customers to use

Easy and fast to use, stylish and clear visual outcome

I would love to have bigger pictures of products and company logo. More pictures of the products should also be possible to add for example in additional text field, likely 3 extra pictures or you tube videos.

Rentle was easy to take in use. You Don't have to be a IT genius to start with Rentle.

some kind of sheet for free inventary would be nice. from were you could see in one look what bike sizes you got free for the current week etc.

Online rental is a killer feature! It helps us to keep focus on renting and taking care of bikes, not clicking icons and using the computers.

Can't wait for the wordpress plugin to implement the booking process to our own web page.

The setup has been easy and it seems intuitive.

We are only using the free version at this time and it lacks many features we would like access to. Once we get things setup, we will be upgrading to see what else it offers.