Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Features
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Overall rating
- Ease of Use
- Customer Support
One for all
Reviewed on 2015/05/08
As a company we used 5 different tools to evangelize our company public events externally and internally, until Captix came along. Now we use 1 tool. The custom platform saves my team and I much time needed to focus on executing more events. The platform is efficient, easy to use and most of all #1 at customer service response.
- Industry: Computer Hardware
- Company size: 10 000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Why aren't you using High Attendance?
Reviewed on 2020/02/19
Pros
I'm going to give you the three reasons why I think High Attendances is one of the best event management platforms on the market:
1) All features are included without added on fees. You want to check-in attendees onsite...do it. You want a mobile app...use it. You need training/support...when are you available? You want to share event content...share it. You want to add a speaker database...add it. You want gamification...game on. You want unlimited users, unlimited registrations...don't limit yourself. You get the point.
2) Ease of use. Now by ease of use, I'm primarily talking about the process in creating a registration page. I was able to do a lot of testing before we launched High Attendance and I was able to create registration pages on my own without any training just because the user experience is crazy intuitive. You don't have to hire an outside agency to create your registration pages.
3) Integration. High Attendance easily integrates with Salesforce, Cvent, EventBrite, Citrix, Zoom, Aventri and probably whatever application you need it to integrate with to make your events a success.
Cons
The issue I had was with the brand awareness for High Attendance. Convincing folks with no actual working knowledge on the front end (or back end) of event management software, who are familiar with the big names in the event registration/management software space, that High Attendance is the best way to go is challenging. Depending on how your organization is run, this may not be a con for you.
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Amazing for planning conferences
Reviewed on 2018/05/01
Pros
Prior to using Captix, planning conferences was a bit of a nightmare consisting of a few different CRM platforms and many spreadsheets. Once Captix came along, it streamlined the entire process and automated the aspects that were previously extremely time consuming.
Cons
Implementation of the software was hard to navigate at first. We wanted to implement the software as inexpensively as possible, so we took shortcuts that probably made life difficult for us.
- Industry: Automotive
- Company size: 1 001-5 000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A great product backed by greater service
Reviewed on 2020/02/25
The customer services with High Attendance is phenomenal. They are always an email or phone call away, and when it's show time, they are on standby to help as needed, even on weekends and at night.
Pros
The thing I like most about this software is the ease of use for our users and the ability to customize as we see fit. The team at High Attendance is awesome at taking feedback from our users and customizing as needed.
Cons
So far I have no complaints on how this software operates.
- Industry: Higher Education
- Company size: 5 001-10 000 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Great for Lead Capturing
Reviewed on 2020/02/10
Pros
Very user friendly and easy to track leads at conferences
Cons
We are still learning how to optimize the software which we are looking forward to.
- Industry: Information Technology & Services
- Company size: 10 000+ Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product and OUTSTANDING Customer Service and Support!!!!!
Reviewed on 2019/05/09
My experience working with Captix and the rep has been incredible. The event management tool is easy to use and has some great features around landing pages; registration, check-in and reporting. No matter what time; day or night, The rep is always so responsive and helpful. He is epitomizes "white glove" service and delivering the best customer experience. I've helped lead our company's customer experience program for many years while at VCE and then at DELL EMC, so I am all about delighting customers, and the rep and team have mastered that! Great product, great team!!
Pros
The ease of use and all the features it offers. It makes event registration, tracking and reporting easy!!
Cons
It would be nice to be able to upload an agenda; i.e. attach an agenda vs manually entering it as text.
Response from High Attendance
Thanks very much! We love what we do.
- Industry: Accounting
- Company size: 10 000+ Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Captix Review
Reviewed on 2019/05/09
I have had a positive experience!
Pros
I like that it is similar to online shopping, so it is easy for customers to use/pick up!
I appreciate the support team- they are great and respond quickly with changes!
Cons
I wish we could do more, more functions. It would be great to demo videos on the screen, or design the page like a mini website so it looks more visually appealing!
