Knit Reviews
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140 Reviews
- Industry: Management Consulting
- Company size: 11–50 Employees
- Used for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Entreflow Consulting Group's use of Knit
Reviewed on 2019/04/19
The implementation was a little bit clunky for us. So I know they're working hard to make sure that...
The implementation was a little bit clunky for us. So I know they're working hard to make sure that that's super smooth. But to be honest most payroll implementations with all the other apps out there are a little bit clunky so it's not something that's going to really change. Something that's missing from most of the payroll apps out there right now is that holiday pay love; for B.C. we don't do it the same way as the rest of the country. So in order for us to do our stat holiday pay calculations correctly in this province, we need to be able to input the hours on a daily basis and none of the apps are supporting us with that at the moment.
Pros
So the amazing feature for this app is that it is a trifecta of an HR app, a benefits app, and a payroll app all in one. So it is not only just a payroll app but it's also a place for you to store your HR employee files and as well they have some benefits pieces in there as well. They do offer benefits programs too so it's all nicely organized in one place for you.
Some more of the top features; it’s super easy to run the payroll if you’ve used a payroll app before, it's pretty similar. It’s really easy to use and there's an employee portal as well which makes it really easy, you don't have to print off or email pay stubs. The employees can go there and grab the information when they need to. They can also go in and change their information too which is pretty awesome. So they can update their address and other contact information. It does direct deposit, so again, they put in their banking information, the manager doesn't need to see it, no need to collect any forms of their banking information on it. They go in there, they get that set up and if they need to change it, they do that on their own. So it gives the employees the power to control their information.
As well, on the H.R. piece, you can store contracts, policies, any kind of documents that you would want somebody to sign off on, and there's an e-signature capability in there so they can sign off on it.
Cons
the H.R. component of the app is cool but it's pretty basic at the moment. So you upload a document and then you can get the signature, you can see if people signed off on it. I think I'd love to see them move into adding more of an LMS (learning management system) piece within that too, so that you could do your employee onboarding or training through there. Maybe have some checklists, content videos, tax, what have you, and for the employees actually go through their onboarding through the app and be able to track where they're at and which programs they've completed and not completed.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
No issue great communication
Reviewed on 2024/12/23
Pros
Ease of use and communication. Anytime I have a question I know I'll get a responds same day. Most of the time I get a reply right away
Cons
So far I don't have any issues. Any changes I need they make with no issues
- Industry: Accounting
- Company size: Self Employed
- Used Monthly for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 0.0 /10
Multiple pay rate and project tracking
Reviewed on 2022/12/02
We were unable to use Knit for this complex payroll
We were unable to use Knit for this complex payroll
Pros
Easy to use. many reporting features. Many good features.
Cons
It did not work for my client as we could not setup multiple rates for employees, and also track the project and the multiple provinces.
Alternatives Considered
QuickBooks Payroll- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Knit is Awesome!
Reviewed on 2025/01/08
Overall experience now that I have a experience with the software is great and very happy with Knit.
Overall experience now that I have a experience with the software is great and very happy with Knit.
Pros
Very user friendly for payroll processing for small business but has all the bells and whistle to deal with complexities. Love the help articles they are extremely helpful and easy to follow. Customer Support team is also a plus, they are very helpful and patient. Year end processing is also very straight forward and I absolutely love the reminder emails for payroll processing this is a great support!
Cons
Although understandably needed the 2FA is annoying.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great payroll app for a small business
Reviewed on 2024/12/21
Two years managing payroll for a small business. Love that it will provide reporting for finance...
Two years managing payroll for a small business. Love that it will provide reporting for finance and HR needs.
Pros
Ease of use and price point for the scale of our business.
Great support responsiveness when needed.
Cons
I’d like to be able to edit notes after posting.
Alternatives Considered
QuickBooks OnlineReasons for Switching to Knit
Winning Value proposition for small business- Industry: Environmental Services
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy peasy
Reviewed on 2024/12/17
It's been great, I enjoy that I don't have to do the CRA reporting myself
It's been great, I enjoy that I don't have to do the CRA reporting myself
Pros
Very easy to set up and use. Knit takes the thinking and reporting out of doing my payroll and makes sure I hit my payroll deadlines.
Cons
There's really nothing that I don't like, it's actually super easy.
Alternatives Considered
QuickBooks OnlineReasons for Switching to Knit
Quickbooks was trickier to set up than Knit- Industry: Restaurants
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
great service
Reviewed on 2024/12/28
The setup was incredibly easy, and their user interface is clean and intuitive, making it easy to...
The setup was incredibly easy, and their user interface is clean and intuitive, making it easy to navigate even for someone without a payroll background. The team at Knitt is incredibly responsive and always willing to help whenever I have questions or need assistance.
Pros
great professional and easy to use. staff are very helpful
Cons
here are a few areas where I think Knitt Payroll could improve. For one, while the platform is generally easy to use, some of the more advanced features could benefit from additional guidance or video tutorials.
- Industry: Biotechnology
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Knit helped all our payroll needs as a startup!
Reviewed on 2024/12/16
Amazing team would recommend to anyone looking for payroll solutions
Amazing team would recommend to anyone looking for payroll solutions
Pros
Easy on boarding. Great communication. We’re able to get us set up very quickly.
Cons
Didn’t have anything bad to say, maybe have more videos? But not necessary.
Alternatives Considered
CertainlyReasons for Switching to Knit
Ease of use and price were the main factors- Industry: Retail
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Account Manager
Reviewed on 2024/12/29
Very easy program to use. Technical support are great , friendly and on point and fix any issues...
Very easy program to use. Technical support are great , friendly and on point and fix any issues right away.[sensitive content hidden] from support has been a great help on assisting me with any issues.
Pros
Easy to use website, you can use the app. Easy to navigate. Technical support was fast to resolve problems.
Cons
I have no complaints about knit. Everything is perfect
- Industry: Accounting
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy for our small team
Reviewed on 2024/12/19
Using Knit has made it easy to onboard and offboard
Using Knit has made it easy to onboard and offboard
Pros
Very easy to use, user friendly. Having the reminder emails when it's time to run payroll is helpful too!
Cons
I don't love the summary page, but it's fine.
- Industry: Textiles
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Glad I Switched!
Reviewed on 2024/01/12
We recently switched from ADP to Knit and the transition has been fantastic! The support team is...
We recently switched from ADP to Knit and the transition has been fantastic! The support team is the best and so knowledgeable. Every time I have called in with a question, I always got an answer that made sense. Our first payroll went off without a hitch!
Pros
The platform is intuitive and modern, the ease of updating employee information is astounding.
The reports are very easy to use and read.
Cons
Can't find anything negative to say about Knit.
Alternatives Considered
PayworksReasons for Choosing Knit
ADP wasn't helpful in answering questions, the platform was outdated and clumsy to use.Switched From
ADP Workforce NowReasons for Switching to Knit
The demo blew us away, how so many things were thought of for what employers and employees will need in the course of a year. From year end reporting to bi-weekly payroll Knit stands above the others.- Industry: Accounting
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Convenience and support
Reviewed on 2023/12/29
I have had a great experience with Knit so far. They are very supportive in helping you learn and...
I have had a great experience with Knit so far. They are very supportive in helping you learn and understand their software.
Pros
I love that they have payroll specialists to support me when needed.
They file my payroll taxes, submit my RoEs, and submit my T4s for me. This is great and super convenient.
Cons
Vacation adjustments are manual.
Coding options for a second Wage expense account need to be done manually.
- Industry: Construction
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Review of use
Reviewed on 2023/12/20
Pros
How easy it’s to use & how friendly the customer support is
Cons
That they don’t report your WSIB earnings to them.
Alternatives Considered
QuickBooks OnlineReasons for Switching to Knit
Was my accountant’s choice as he recommended them.- Industry: Computer Hardware
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Knit Purl & Stitch - everything is neatly done up
Reviewed on 2021/09/03
One of the nice features of Knit during COVID-19 was how remarkably easy it was to stop & start...
One of the nice features of Knit during COVID-19 was how remarkably easy it was to stop & start payroll on an employee by employee basis.
Pros
Installation & setup were drop dead simple and the end result is perfect - it just works!
Cons
I have yet to find anything negative but will let you know if I do
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Knit Payroll is the Way to Go!
Reviewed on 2024/12/16
It’s been terrific! And questions or assistance that’s needed, it’s only a call or email away. And...
It’s been terrific! And questions or assistance that’s needed, it’s only a call or email away. And the responses arrive quickly.
Pros
Once it was all set up, it made bi-weekly payroll processing a breeze!
Cons
It was cumbersome to get set up (and time consuming).
- Industry: Construction
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Bookkeeper
Reviewed on 2025/01/03
I've been very happy with Knit. When I've needed tech support, they've been very helpful.
I've been very happy with Knit. When I've needed tech support, they've been very helpful.
Pros
The overall user friendly aspect.
When I need to change something it's pretty simple.
Cons
Onboarding is a bit tricky sometimes where banking is concerned.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Intuitive, pretty, and easy to use
Reviewed on 2024/12/16
Pros
Knit is very intuitive and easy to use, as well as aesthetically pleasing to look at (which seems to be rare in the world of payroll providers). The customer service is also helpful and fast.
Cons
I do love speaking with someone on the phone when I have an issue vs. email support. I'm just old fashioned like that, I suppose.
- Industry: Nonprofit Organization Management
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Knit makes payroll simple for not for profits
Reviewed on 2023/12/21
From the initial set up to the continual usage, simplicity is the key word.
From the initial set up to the continual usage, simplicity is the key word.
Pros
I enjoy how easy Knit makes payroll. Reports are simple to use and easy to find. All the features available are fantastic.
Cons
Honestly, there isn't anything that I have found that I don't like.
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very easy and simple
Reviewed on 2024/01/03
Pros
The software is easy to navigate and figure out for new users. The employees find it very easy to access their information. When there is a problem with the website, theyre very fast at resolving
Cons
Nothing, everything is easy and great to use
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Cafe Knit User
Reviewed on 2023/12/20
It is good, there are some items they need to improve on.
It is good, there are some items they need to improve on.
Pros
It is Canadian and it is super user friendly.
Cons
The customer service is not as easy or quick to respond.
- Industry: Marketing & Advertising
- Company size: 5,001–10,000 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Good payroll software for Canadian market
Reviewed on 2024/06/16
Pros
1. Very smooth integration
2. Easy access
3. User friendly
Cons
1. Limited paygroup flexibility
2. Tax compliance is not very well defined for remote employees(EU zone specific)
- Industry: Retail
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Small Business Essential!
Reviewed on 2023/12/21
Knit has made my payroll seamless and easy. Everyone gets paid properly and on time. thanks to the...
Knit has made my payroll seamless and easy. Everyone gets paid properly and on time. thanks to the reminders and prompts by Knit site.
Pros
Ease of use, straight forward user friendly interface providing clear understanding and guidance / info about payroll.
Cons
so far there are no cons! good job all! :)
- Industry: Construction
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Service review
Reviewed on 2023/12/21
Pros
Reliable and on time.The bi-weekly reminders are a help also
Cons
Using this service has been a good experience so far.So no negative feedback at this time
- Industry: Accounting
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
User Friendly
Reviewed on 2023/12/21
Pros
I love how easy it is to use even on a mobile device !
Cons
I have no complaints about the Knit program
- Industry: Accounting
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
So easy to use
Reviewed on 2021/09/01
Knit is a well-thought out product from the online onboarding process to additional features that...
Knit is a well-thought out product from the online onboarding process to additional features that complement Payroll very well (e.g. vacation tracking, e-signature and document storage).
Pros
I've used various payroll software and Knit is by far the easiest to use. Love the employee self-onboarding - the whole online process is well-designed. Getting started with Knit is also super easy compared to other payroll providers.
New functionality is rolled out regularly.
The team is very responsive to requests for new features.
Cons
Wish the product integrated with Xero
