Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Features
- Industry: Design
- Company size: 11-50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use — Great for sales and support.
Reviewed on 2019/10/02
Since implementing , Brring has increased our monthly phone sales leads by ~30%.
Pros
It makes customer contact frictionless and is incredibly easy to implement.
Cons
We've been getting great results via Brring about 8 months and haven't run into any issues.
Response from boxpeg
Thanks for the review!
- Industry: Design
- Company size: 2-10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Customers more satisfied
Reviewed on 2019/08/23
Live audio instead of live chat. Good when you need a more personal touch.
Pros
Ease of connecting with customers in the 100s of countries which the widget supports
Cons
Nothing really, I haven't had any issues.
Response from boxpeg
Thanks for the review, we appreciate it!
- Industry: Financial Services
- Company size: 11-50 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
GUI feedback
Reviewed on 2019/09/25
Connecting Globals Teams and Customers
Pros
Ease of Use of the GUI and know what is happening and who is talking
Cons
Need to make it easier to work within a Banks controls
Response from boxpeg
Thanks for your review!
- Industry: Information Technology & Services
- Company size: 11-50 Employees
- Used Monthly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Increasing our number of leads
Reviewed on 2019/08/02
We used to have to fiddle with address books and calendars, this tool makes handling customer calls easy.
Pros
The widget is great, easy to setup and use. We’ve seen an increase in calls and our customers are always surprised how quick we are getting back to them.
Cons
Would like to see more statistics and graphs.
Response from boxpeg
Arpi thanks for your review!
- Industry: Investment Management
- Company size: 201-500 Employees
- Used Monthly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good for mid- to large-size organizations
Reviewed on 2019/09/23
Pros
It just works. It's great for coordinating meetings that contain more than a handful of people, because it does all the work for you (and all the work for everyone else on the call).
Cons
Pricing, at first, seemed a little complicated.
Response from boxpeg
thanks for the review Ammar!
- Industry: Real Estate
- Company size: 2-10 Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Useful widget!
Reviewed on 2019/08/03
Value for money and very easy to use.
Pros
Easy to navigate and manage calls that go through in seconds.
Best of all there's no need to download anything to start using the Dialer.
Great for small businesses wishing to use a professional product that's also value for money.
Cons
Would like email statistics or reports.
Response from boxpeg
We appreciate the review!
