Diligent One Platform Reviews

Allows for tracking of findings, mitigation actions etc.
Includes modules for internal audit, compliance and enterprise risk management.

Time consuming to build and implement in an simple/user friendly way.
Sometimes the functionality is more complex than what I actually need.

The best part of Highbond is that it is an intuitive platform that is easy to implement, learn, and use. Our implementation went very smoothly and was ready much faster than I expected. That allowed us to start learning how to navigate and create steps and attributes within the tool. The online training helped us get started quickly. Soon after the prototype was delivered, we were creating our tracking and steps for our audits. Our user group of 40+ auditors worldwide were able to use the platform with minimal training just because it was so intuitive. We are now working on various reports and other summaries to speed up our monthly reporting.

The report writing feature is a little clunky and slow to generate reports. There could also be more easily placed custom fields. Once you learn the the logic behind the reporting fields and how they are grouped, it gets somewhat easier, but there are still some fields in the tool that cannot be pulled into reports.

in actual fact, highbond helped make continuous auditing and GRC more efficient and easy.

I haven't encountered any cons since I started using HighBond

Integration between different bonds within the platform

No policy bond available in the region until now

I like how ACL has taken into consideration requests and desires of the customer base and build them into their software. They continuously make their software better year after year.

Sometimes the inability to change how a specific piece works is a downside and limits customization, but we have found most times if we go back and rethink the process we find a suitable solution that does fit the software's approach.

There is continuous focus on improving the technology and each year something new is released that makes auditing easier.

Some parts of the software are not user friendly and can be a bit complicated to use without using a consultant

Ease of use, the log is simple and helpful for writing scripts.

When you a highlight a column the sum si not provide in the buttom left corner there is a ? until you click analyze, count from the task bar.

It is totally cloud based which makes it easy to access anywhere any time.

It is costly, the same functionality can be obtained from other similar AMS.

It is very easy to use.
The Platform is fully integrated as all the Apps both offline and online work together to achieve the GRC objectives.

I can hardly pinpoint any of the feature that is missing. Except that, I have not yet seen the possibility of sending Audit Plan and Scope information to Auditee prior to Audit engagement.

I appreciate the ability to collaborate. I can have multiple people testing controls simultaneously. The testing reviews can happen in real-time, creating efficiencies.

It would be nice if the applications had in-application help. Meaning, it would be preferable to have links to help docs where they ae needed. Or, if not links to help docs, explanations about how to perform certain data functions, without searching forever, and maybe or maybe not, finding what you need.

This software is beneficial for auditors, whether they are technical or business auditors. The software is straightforward to understand, and there is no need to write any code manually. Everything can be achieved using the menu, and to automate, copy the commands from the log. I learned the software on my own, and I could train a few of the business auditors very quickly.

In the server-client environment, the files get downloaded only in CSV format. It would be great if the files are downloaded in the latest version of excel.

Automated data analytics which is very time saving when analysing huge amount of data

Script is a bit hard to learn and use, it would be great the Help function can include some examples of script usage instead of just the syntax.

Easy to use and can process billion of records

Not so good quality output in importing PDF file

The ease in which questionnaires can be sent to clients, and the ease of completing reviews and submitting them for approval.

Still getting familiar with the product so no cons at this point.

The tool helped us standardize our audit process and have difficult conversations on how the audit department should function.

We can't attribute the audits to a section of our healthcare organization. The reports are not very customizable. very little training on the newer aspects.

Analytics and Robots great for getting Internal Audit Analytics function up and running

Lack of autocomplete and onscreen function parameters

ACL is super easy to use. We use it for both analytics and GRC. Keeps things organized and helps us analyze large amounts of data quickly! Love it and would recommend to any audit team big or small.

Nothing to complain about here! We looked into other audit management software options and ACL seemed to be the easiest to implement "out of the box"and we haven't been disappointed.

ACL Analytics is an effective tool to perform analytical assignments in an auditing field for files with high number of records.

Tedious and lengthy to get familiar with all the tools available.

This software very useful and ease to use

can monitoring on the auditing process and the workflow as well

HighBond is easy to navigate. My favorite Compliance assessment, storyboard, results, and frameworks

I haven't encountered any cons since I started using HighBond

I like that it has taken in to account the needs of audit documentation and consolidating all functionality in to one Application. I also like that when taking to ACL reps, they listen and use the feedback to make changes to help address requirements.

Not much, I would say the custom reporting capabilities to match what customers were using before ACL. While I prefer to use ACL as designed, it doesn't have the capabilities to print more graphs and tables.