MioSalon Reviews

Its user friendly. if I want any data related customer, staff work , work or income its very easily an in one touch this report will come. tax wise its value for money software.

Affordable, Relatively good design, good user interface, they used to have a good sale person (who left not surprisingly)

Unfortunately, MioSalon is a terribly run company and the software suffers from it. I wasted numerous hours setting up the software before realizing it was full of bugs (for example, the employee's commissions were wrongly calculated). Because I spent so much time setting it up, I wasted even more time telling their team all the the bug, following to make sure they were fixed, only to be told that I "should accept the software is it is and they do not have time to fix the issue I am raising, they have other development priorities". I am left with a software I cannot use, and cannot trust. Their customer service team is one of the worst I've experienced. Absolutely careless, and incompetent. Stay away from this software.

MioSalon has completely transformed the way we manage our salon. The intuitive software simplifies everything—from appointment scheduling to inventory management—making our daily operations smoother and more efficient. What truly sets MioSalon apart is its powerful client engagement features, which have helped us boost customer satisfaction and retention rates. The team’s support is exceptional, always ready to assist with any queries. We’ve seen a significant increase in our business growth since adopting MioSalon, and we couldn’t be happier!

There is no specific cons to mention about MioSalon.

Greeting & anniversary reminder messages
Monitoring the exact available packages
Product inventory is useful
Payment gateway is very effective

Need to use in alternate browser & multi windows function needed

Offers can be sent to the client,Bills can be sent as message,booking alerts,

it doesn't work offline.it doesn't accept packages

1) responsiveness of support staff .
2) quick implementation of changes .
3) very easy to use and intuitive.
4) database gets updated fairly quickly .
5) have all the reports I need.

1) internet based software so if the internet is down or slow , then it affects performance.
2) currently do not have an operative in Delhi NCR . As of now all issues have been resolved remotely but sometimes people are needed for one on one training etc .

Easy to use and ustomazible options available. Love the ERP that sends automatic reminders and have options that to set birthday's and anniversary SMS for the customer's.

Can't edit the invoice once settle the bill, I mean when I settled an invoice and by mistake I settled in cash but actually it was a card payment, then I have to delete that invoice and redo the appointment and settle the invoice.

reports and campaigns and many more .

reminders system is not up to the mark please make it update so it will be easy to remind

like prepaid wallet, membership, packages, trackable promotion campaign

reports ( little more in detail on expense

The product layout captures almost all the day to day requirements of a large salon. The user interface is very simple and easy to use.

The fact that it is available only as a cloud solution kills the experience. Considering the quality of last mile internet connectivity in India, this is not the most optimal solution. The tool should be made available as a on-premise solution as well. Secondly the tool should offer a min of 10-15 staff as part of the standard pack so as to enable the business to operate freely.

customer support and the way they are adding new features in software. it is obvious that the back hand process of mio salon is so strong

Simple to use

No mobile app

Customer engagement solution & Marketing automation like email and sms automation.

They offered me a salon software solution, it including billing, POS and customer engagement solutions, that I like very much.