Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Features
- Industry: Architecture & Planning
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Sophisticated Software with Slight Learning Curve
Reviewed on 2019/06/28
My overall experience with Fulcrum has been mostly positive! There is a slight learning curve for the uninitiated but in my personal experience, the software is very easy use and navigate. Fulcrum has come a long way in the last three years, I'm excited for whats to come!
Pros
What I like most about Fulcrum is the on-demand technical support. No matter how small or big the issue, I am always one email or IM away from receiving fast, direct support.
Cons
My only complaint about the software is the (occasionally) slow load times and the several workarounds needed due to software/invoicing limitations.
Response from Atlas Solutions
Thank you Satomi! We enjoy having you as a customer and look to continue making huge strides forward to improve the user experience
- Industry: Mechanical or Industrial Engineering
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing Software. Excellent Service. Top Value.
Reviewed on 2021/01/22
We've had great results that have make our company more profitable. Our turnaround times for customer orders have improved. Our visibility to the floor on what jobs are next has greatly diminished time wasted looking for the order. Our productivity and quality have both increased.
Pros
The Scheduler and JobTracker modules are excellent products. They integrate easily with our ERP system and are a key component of keeping our customers happy!
Cons
The software is robust and complete. There aren't any features missing. We love the flexibility of customizing things when our business needs change.
Response from Atlas Solutions
Thanks for the review John - great to hear about Fulcrum's impact on your business and your customers!
