FastMaint Reviews

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26 Reviews

- Industry: Food Production
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
very good simple to use
Reviewed on 2018/02/28
To show that you are in compliance and that all equipment is being mainlined correctly
To show that you are in compliance and that all equipment is being mainlined correctly
Pros
easy to use and expandable ,easy to print out work orders.
also easy to change any works orders
simple to customize.
Cons
having not used any other software for this job i cannot compare.
but may be the custom fields could be better to give you more flexibility.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
fastMaint User
Reviewed on 2023/11/09
Fast and easy to run, use and teach others.
Fast and easy to run, use and teach others.
Pros
Easy to use, downloading and uploading data, stats page, well organised layout and reporting.
Cons
Could be similar user interface like windows.
Alternatives Considered
MEX MaintenanceReasons for Switching to FastMaint
Pricing, ease of use, data management, used before.- Industry: Consumer Goods
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
review
Reviewed on 2022/10/05
in support of revitalizing company reliability program, Fast Maint is better than traditional...
in support of revitalizing company reliability program, Fast Maint is better than traditional manual management methods/tools
Pros
low cost, basic functionality, readily available
Cons
report functions too clunky, user friendliness overall
Response from SMGlobal
Cane thank you for your feedback. Glad to know that you have found using FastMaint better than manual methods. Please could you get in touch with us to let us know where you feel we could improve in terms of the user interface and support.
By the way, you may find the Web & Cloud editions offer a better more modern interface than the traditional desktop interface of the Professional edition that you currently have.
- Industry: Utilities
- Company size: 201–500 Employees
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to use software
Reviewed on 2019/12/18
We need a replace to get us up and running in short order and FastMaint has done that.
We need a replace to get us up and running in short order and FastMaint has done that.
Pros
Its easy to use, lots of tool tips. Help content is well written and useful. Has most of the features you need or want. Doesn't take a lot of time to learn the program functions. Import works well with CSV files.
Cons
Search options could be better, like those for custom fields.
Alternatives Considered
eMaint CMMSReasons for Choosing FastMaint
Windows updates caused continuous licensing issues with their product. Poor customer support and software hasn't been updated in years.Reasons for Switching to FastMaint
Don't like the cloud or monthly cost of other products. Like the windows interface for simplicity and ease of use.Response from SMGlobal
Lyle thank you very much for your positive review of FastMaint. Glad to know that you have found FastMaint very useful and easy to use with good Help content. Thanks for your suggestion to also support the search feature on user defined fields (custom fields). Will look at adding this in future.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simple, inexpensive, yet very productive
Reviewed on 2022/10/04
I give myself an attaboy for discovering this piece of software. I worked with other CMMS and they...
I give myself an attaboy for discovering this piece of software. I worked with other CMMS and they are typically overblown, over priced, difficult to set up and in the case of one... fully abandoned by the software maker.
Pros
The easy set up and on-going expandability of the database makes FastMaint a winner. Once setup, even the most technologically challenged individual can use this software with ease.
Cons
I have used this software in two different era's, in two different buildings, in two different states (as in New York and PA). I am stretched to find anything to complain about but if pushed, I'd say having to print the work orders is archaic.
Response from SMGlobal
Mathew thank you for your feedback! Very happy to know that you have found FastMaint very easy to use and very productive. Really appreciate your buying FastMaint for a second location after your positive experience at the first location. Thank you very much for your support & encouragement.
- Industry: Food Production
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 6.0 /10
Good program but room for improvement
Reviewed on 2022/10/05
i like fastmaint, lately it has been doing some strange things. assigning work orders to people...
i like fastmaint, lately it has been doing some strange things. assigning work orders to people that were never or have never been assigned, printing double pms and the tasks are being doubled and adding equipment randomly. i assume its just a bug in the program, but who knows
Pros
it was easy to set up fast maint and is easy to use and has many features
Cons
it is time consuming when confirming PMs/work orders. if a person different than the one assigned completes the pm then it can take a lot of extra time/steps to get this done. it would be nice if i could pull up a "packet" and input time and person/persons that completed it as a collective whole as opposed to going into each work order and doing it. if it is one its not so bad but when i have to deal with 200 work orders and change time or people on 25% of them it really takes away from primary duties
Response from SMGlobal
Oscar thank you for your feedback. Glad to know that you have found FastMaint easy to use and with many features. Thanks for your suggestion to support a batch update of work order time for different technicians. Not sure if you have tried out the Fast Feedback feature in FastMaint which can speed up your work order updates.
However, please do get in touch with us regards the strange things you experienced so that we can investigate further.
- Industry: Publishing
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good entry level CMMS
Reviewed on 2019/08/29
Helps us manage assets, and assign Preventative Maintenance tasks
Helps us manage assets, and assign Preventative Maintenance tasks
Pros
Ease of use and easy setup, low cost, can run on the network
Cons
Does not have all the features needed for a complete CMMS
Response from SMGlobal
Mark thanks for your review. Glad to know that you like FastMaint and are finding it useful to manage your preventive maintenance. Please do contact us if you want to try out our next level up FastMaint Web/ Cloud editions if you want additional features.
- Industry: Environmental Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
I have ben using FastMaint for about 10rys and Dolike this programe
Reviewed on 2018/02/28
Pros
Keeping all my task on schedule, keep all vendor INFO in one place, inventory of stock parts, ability to look back on equipment maintenance records, Work order printed out daily,
Cons
1.I could type in a task search and just a work order date for unplaned task (can add date that way anymore)2. would like some example . work order layouts to customize for print outs. Auto spell check.
- Industry: Mechanical or Industrial Engineering
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to maintain
Reviewed on 2018/07/20
Super helpful tech support when needed.
Super helpful tech support when needed.
Pros
On the admin side, it’s a dream to update and maintain.
Cons
Nothing. It does what it says, and says what it does.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Excellent software, it has made a definite impact on the day to day running of my department.
Reviewed on 2018/02/28
Pros
Accessibility is fantastic, the ability to get to parts via equipment etc. makes life so much easier, its very flexible and can be moulded to suit specific requirements.
Cons
Genuine 5 star software which means i am struggling to find fault with it, more user profiles as standard would be nice but we manage with 5.
- Industry: Mechanical or Industrial Engineering
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good CMMS Program
Reviewed on 2019/09/09
I have been using it for a month and have liked the features it has. The customer support is...
I have been using it for a month and have liked the features it has. The customer support is amazing, the website help tools makes life easy as well.
Pros
Some very good nifty features. I have used Maximo and EAM and this definitely holds up.
The "work request" feature is amazing, ability to create and edit work requests through email is very helpful.
Cons
The search features requires some work. Searching for work orders, equipment and parts can be broadened.
Response from SMGlobal
Farshid thank you for your good review of FastMaint. Glad to know that FastMaint compares favorably with other well known CMMS programs you have used before! We will look at broadening the search features as you suggested.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Fast Maintenance
Reviewed on 2010/04/06
A nice easy to use package that has a host of useful features and seems to be bug free.
I have...
A nice easy to use package that has a host of useful features and seems to be bug free.
I have looked at a few other products but Fast Maintenance seems by far to be the easiest to use and the quickest to learn.
Keep up the good customer support as this is great product.
Pros
Very easy to setup and install on a shared network drive. Even though I have not used the software extensively I have found it very easy to use and most features are self explanatory. Support has been good and response times for email enquiries have been short.
Fast Maintenance emails out user tips on a regular basis which is a really nice feature.
Cons
It would be good if the licensing could be more flexible so that any user can login to a computer that has the software installed.
Email notification of pending work orders would be a useful addition.
The documentation is quite good but a few more detailed examples would be helpful.
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Review Source
Overall rating
- Ease of Use
- Customer Support
FastMaint for a large farm/ranch
Reviewed on 2011/06/14
I have roughly 40 years experience with PM. Almost 30 of these years were using computer based...
I have roughly 40 years experience with PM. Almost 30 of these years were using computer based programs. We evaluated about 10 software packages and found FastMaint was structured very simply yet was far more powerful than we needed. In the end we will have roughly 150 pieces of equipment/facility. Some pieces of equipment will have several Tasks.
Pros
Considering the power of the software package it is very easy to use. We were able to modify several features to fit our unusual application. This allowed seasonal use of equipment, weather dependent Work Order sorting, and sorting Work Orders by skill level. In sum, we were able to adapt or customize the software for an equipment and facility maintenance program of a large sheep and cattle ranch with summer farming.
Cons
We made several errors that were not covered by the documentation and the Import/Export feature seemed too complex.
- Industry: Electrical/Electronic Manufacturing
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
FastMaint CMMS Review
Reviewed on 2015/02/23
Pros
Having used FastMaint for several years now, I have found that the software works great, and the reports generated are what I like the best. It is easy to track costs on each piece of equipment, as well as downtime.
Cons
Really, the only complaint I have is the number of steps it takes to print work orders. I would like to see one-click printing.
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Review Source
Overall rating
- Ease of Use
- Customer Support
FastMaint, SM Global
Reviewed on 2010/03/31
So far I have been able to do all I really need to do for scheduling and logging maintenance. I...
So far I have been able to do all I really need to do for scheduling and logging maintenance. I have not utilized personnel or purchasing management. so I can't comment on those. I'm very satisfied with what I got for the price.
Pros
Inexpensive, performs most tasks quickly and easily from a single interface window. Configurable HTML report format included. Support response has been very helpful and timely.
Cons
Like any program, not everything works just the way you want it to. There is no mechanism for tracking changes to the configuration, such as task instructions which is not necessarily an issue unless you are in a regulated industry like ours. I had a hard time getting custom reports to look like I wanted but was ultimately satisfied.
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
azhar hospital BME-CMMS
Reviewed on 2019/12/11
i can easily calculate and mange time for work orders and daily task
i can easily calculate and mange time for work orders and daily task
Pros
user friendly help me most to manage my time scheduling preventive maintenance
Cons
easy to use .
Response from SMGlobal
Arjay thank you very much for your review. Glad to know that you find FastMaint CMMS very user friendly and helpful in scheduling your preventive maintenance.
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Review Source
Overall rating
- Ease of Use
- Customer Support
review
Reviewed on 2011/09/12
OK for a few dozen items of inventory, but we have hundreds!
OK for a few dozen items of inventory, but we have hundreds!
Pros
The program does keep track of past and pending tasks/work orders well. I do like the way past due goes to red.
Cons
The process you have to go through to write up an unscheduled repair could be made easier. You should not have to basically "erase" an existing "any other maintenance" task to create a new one and get a wo number assigned. There is no trigger to automatically send pending wo's to the printer.
Response from SMGlobal
Thank you for the feedback. Please note that this review is for a very old version of the software (the current version is 5.4). Some of the concerns have been addressed in newer versions of the product.
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Review Source
Overall rating
- Ease of Use
- Customer Support
PM software review
Reviewed on 2011/06/28
I recommend this for any company looking to start a computer base PM program. It is very easy to...
I recommend this for any company looking to start a computer base PM program. It is very easy to learn and extremely affordable.
Pros
Easy to setup and use and tracks all of the important information
Cons
I would like to see the planned work orders for longer than two weeks. We sometimes get behind or have to wait on parts and the work order does not show on the list.
Response from SMGlobal
Preston thank you very much for the positive feedback! I would like to mention that from version 5.4 you can see work orders on the main screen for periods that you specify, not just for a two week period. For the version you have, you can use the work order history report to see work orders for different periods.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Excellent CMMS Choice For Our Company
Reviewed on 2009/07/10
Five out of Five Stars
Five out of Five Stars
Pros
One of the easiest CMMS programs to setup and use. The ability to add photos and drawings to parts and equipment in FastMaint is a blessing. This is often a option in other CMMS packages. Reports, Work Orders and Purchase Orders are very professional in appearance and functionality.
I currently have planned maintenance work scheduled out 4 months ahead and know well ahead of time what parts to have on hand and when I need to order them. No more last minute next day air orders for lost or forgotten PMs
Cons
None that I have found.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Excellent!
Reviewed on 2009/07/14
Fullfill all needs to effectively run a maintenance program with a lot of breakdowns and routine...
Fullfill all needs to effectively run a maintenance program with a lot of breakdowns and routine tasks. It also is a good tool for controlling your spare parts stock and cost monitoring.
Highly Recommended.
Pros
Handles breakdowns and routine tasks.
Excellent spares handling and purchase.
Support fraction of parts.
Supports special characters for different languages.
Good cost control.
Cons
Long overdue workorders don t stay on workorder list. Have to check them via the task listing.
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Review Source
Overall rating
- Ease of Use
- Customer Support
FastMaint Professional V5.3.1
Reviewed on 2011/01/11
I have used some of the larger CMMS systems in the past, and have found this software package to be...
I have used some of the larger CMMS systems in the past, and have found this software package to be absolutely superb for the small to medium sized enterprise, and is a brilliant tool for getting to grips with managing machine maintenance.
Pros
Very easy to install and setup for multi-users.
Intuitive screens for data input.
Very simple to operate and use.
Superb reporting templates built in as standard.
Cons
Haven't found any yet !!
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Review Source
Overall rating
- Ease of Use
- Customer Support
BNTCL - E&M Department
Reviewed on 2011/09/06
The package is good but can be upgraded is some areas.
The package is good but can be upgraded is some areas.
Pros
- The software is easy to upgrade
- The ability to email my PO to purchasing
Cons
- The Feedback should have the ability to contain a Form to allow technicians to complete at the end of a task.
- The equipment Tabs should be upgraded to allow an attached parts list or PDF file with parts listing.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Good. For multiple user access through a browser off the shelf, it's a fairly economical.
Reviewed on 2008/08/26
Good. For multiple user access through a browser off the shelf, it's a fairly economical good...
Good. For multiple user access through a browser off the shelf, it's a fairly economical good product for tracking equipment.
Pros
Has good structure & program organization.
Cons
Different screens required to drill down & then having to back out (quit) to go back and drill down into another.
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Review Source
Overall rating
- Ease of Use
- Customer Support
FastMaint Review
Reviewed on 2009/10/14
I don't have recommendations since I don't use the product regularly.
I don't have recommendations since I don't use the product regularly.
Pros
Easy install and user friendly
Cons
A few program issues:
1. reset button
2. program hangs when exiting
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Review Source
Overall rating
- Ease of Use
- Customer Support
Very good for the buck invested.
Reviewed on 2008/08/13
Very good for the buck invested.
Very good for the buck invested.
Pros
Easy to use straight to the point and not too fuzzy.
Cons
You can not add DWG files to the parts.