6 reviews

ABBYY Timeline

Process intelligence solution for optimizing operations

4,5 /5 (6 reviews) Write a Review!

Overall rating

4,5 /5
  • Value for Money
  • Ease of Use
  • Customer Support
  • Features
83%
recommended this app
6 reviews
Tom L.
Overall rating
  • Industry: Internet
  • Company size: 501-1 000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

How we use Timeline

Reviewed on 2019/11/19

Using this software has not only made creating and implementing new processes easier but we now have an effective tool to share results to all audiences. Lots of options make it easy to find the right solution for every area of focus.

Pros

Our ability to visualize our processes has dramatically improved our efficiencies and made it easier for us to implement. We have quickly identified gaps or issues before we even started implementation.

Cons

Overall the system is very strong and not many complaints. Expect some time commitments in learning all the tools.

Amaan K.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good experience, a nice product

Reviewed on 2019/11/06

We use it for a variety of tasks internally.

Pros

Ease of use.
Good user experience and also the interface is really good.

Cons

Sometimes it gets difficult to operate .

Jeff H.
Overall rating
  • Company size: 51-200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

End-to-end complete visualization of processes

Reviewed on 2018/05/12

TimelinePI has a great technology that provides a lot of interesting results from the data available in your system and can show you hidden issues within your processes.

Pros

TimelinePI's technology is easy to understand and intuitive, it quickly gathers mountains of data in less than minutes and works with multiple back-end systems at one time to provide a central view of your data.

Cons

TimelinePI's technology has everything I was looking for and it works really well once it is connected to the systems which is when their stated “near real-time” visuals of your processes are available to examine.

Christian E.
Overall rating
  • Industry: Education Management
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good for Academics

Reviewed on 2019/12/11

In general, I recommend ABBYY Timeline for business users who want to set their focus on the identification of specific cases, the visualization of process execution, or want to quickly and easily find bottlenecks, process problems, and improvement opportunities within their processes. Timeline Process Intelligence is also great for users who don’t want to code or do not have the coding skills, as the platform offers standardized point and click analysis tools to allow users to easily scope and define their own analyses and KPIs without the need to code or have advanced technology experience.

Pros

Identification of Cases worked out very well, as it has the exclusive feature,
displaying process paths as timelines not as process model/schema as most of the other existing Process Mining Software s.a. Celonis.

Direct comparison of two different process variants directly, as well as showing animations what the differences are very practical.

Definition of own KPI criteria apart from throughput time and waiting time, such as Cost per Activity

Cons

No feature for Social Mining: It's not possible to create a Process Model from Resource Perspective, or doing analysis from Resource Perspective (Bottleneck Analysis, Working Time Analysis)

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 501-1 000 Employees
  • Used Other for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Amazing insights!

Reviewed on 2019/11/13

Timeline has helped us IMPROVE our processes due to seeing visualizations generated from the product. It has also helped get leadership on board behind some of our recent team restructuring decisions. Fantastic product!

Pros

This product lets us create visualizations of our processes that are very complex and convoluted. Without a tool like this, visualizations like this don't get done!

Cons

Has some bugs and there is a steep learning curve. Product support is good to help with this though.

Prerana B.
Overall rating
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best end to end process Ananlytics

Reviewed on 2019/11/07

Best experience, gives free trail which makes it easier for us.

Pros

It has is fast, it does not need any integration or coding, It helps in accelerating your digital process

It is very affectable, scalable and sustainable.

I t has an industry like health care, insurance etc, which makes it very convenient for us.

Here process IQ meets Conent IQ.

Cons

It works only when there is strong internet connection, otherwise, it is very slow