Citrix Workspace

4,1 (85)
Digital workspace & workflow management platform

Overall rating

4,1 /5
(85)
Value for Money
3,9/5
Features
4,1/5
Ease of Use
4,2/5
Customer Support
3,9/5

79%
recommended this app
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85 Reviews

Verified Reviewer
Overall rating
  • Industry: Security & Investigations
  • Company size: 10 000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Citrix - Great Remote Desktop Option

Reviewed on 2020/06/23

Citrix has made working at multiple workstations much simpler than it was at previous positions. It works so well that it doesn't feel like I am accessing programs remotely most of the time. I am happy with the user experience.

Pros

The ease of access. I utilize multiple desktops at work, and wherever I login with my work credentials, Citrix workspace makes all of the programs I need readily available. I can save favorites, and access programs quickly.

Cons

I would add a feature. I t wold be nice to have Citrix recommend software that my workplace uses, based on what task I am trying to complete.

Isael
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 5 001–10 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent platform

Reviewed on 2021/12/27

It is a very good experience, because citrix workspace offers me an excellent tool to work from home as if you were at work

Pros

It is excellent software that allows me to interconnect with applications and operating systems that make employees feel comfortable with work even from home, in addition to being a software that facilitates work

Cons

It is an excellent software so far I have no complaints some

Alternatives Considered

vCenter Server and vSphere
Shanta
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 1 001–5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Does not work well at all

Reviewed on 2021/10/11

Terrible! It is a horrible product. I thought it was just the one organizations wi-fi, but now that I have started a new job and they too use this product and have similar issues I see it is the product!

Pros

Nothing I would not recommend this product at all.

Cons

I have used Citrix at two large organizations. At both companies the same thing happens. You get this disconnect from server error. It causes downtime and login issues. It is extremely bad if it is being used by many who are working from home. It is almost a daily issue!

Amelia
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 5 001–10 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Healthcare Security Standards Upheld

Reviewed on 2022/07/20

Pros

Our large healthcare system has used Citrix now for almost ten years. We rely on it for our remote users. Our daily clinic users operate under the Citrix workspace in order to open their PHI protected software. Administration and leadership users rely on Citrix to track, gather, and organize different services throughout the health care system. We could not do anything without the high quality services of

Cons

Installing PHI protected software on each computer requires a separate installer. Getting it onto the citrix workspace then requires all users to search for it. Its a bit tedious for some non-fluent computer users.

Marvin
Overall rating
  • Industry: Information Technology & Services
  • Company size: 5 001–10 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Citrix Pros and Cons

Reviewed on 2021/04/05

All in all, I will give a neutral review. The reason is, having a continuous connection with the tools I'm using to be able to assist my subordinates will still be efficient on my end. But would still like to use it because the issue I'm experiencing does not apply every time.

Pros

I'm a Subject Matter Expert in an IT company and we are using Citrix to be able to use the tools that require the Companies Intranet. The good thing about the software is being flexible, as I can access the tools I need to pullup inside Citrix without me using the Company's computer. User friendliness is also a good thing for this application, it is very easy to use because of it's interface.

Cons

Things I would not like with the application is, sometimes it is sluggish and disconnects. I experience it, and being a Subject Matter Expert I need to respond to my subordinates with their queries and assist them with their tasks.

Gloria
Overall rating
  • Industry: Consumer Services
  • Company size: 501–1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

In invaluable tool in my job working from home

Reviewed on 2021/05/22

Overall, Citrix Workspace is a valuable tool for Customer Service agents especially those working from home. It gives you access to the different programs needed to do the job and all the apps are consolidated in the general citrix workspace page.

Pros

I like that it is user friendly, generally very reliable and has needed applications in one page.

Cons

My biggest pet peeve about this software is that it times out throughout my shift. When that happens it forces me to have to log back in and can throw my open apps out of synch.

Verified Reviewer
Overall rating
  • Industry: Insurance
  • Company size: 1 001–5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Citrix Workspace

Reviewed on 2021/07/29

Overall I like Citrix for remote work. It does its job well, only issue I have is that for how complicated the setup is there are other products out there that are a lot more simple for cheaper that do a lot of the same things.

Pros

The configuration options you have in deploying Citrix to machines after it has all been setup are very nice depending on your scenario. You can really customize your deployments and settings.

Cons

Setting up and deploying a desktop/application can become cumbersome and has a lot of steps.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 5 001–10 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Daily tool for remote working

Reviewed on 2021/12/18

Overall I'm happy with the software. It connect quickly and allows me to get my work done remotely

Pros

The software is fairly quick to load and allows me to connect to my virtual system at work. I like that is seemeles between using on my MAC or PC

Cons

I have struggled to get my external camera to connect when using a MAC mini. There seems to be no issue with internal cameras on a MAC

Burak
Overall rating
  • Industry: Telecommunications
  • Company size: 10 000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Navigating customer enviroment is easy with Citrix Workspace

Reviewed on 2021/05/06

It is an important part of my daily life. Without it, I would need multiple access rights, multiple software to access technical environment which would be a huge waste of time.

Pros

As part of my role, I am expected to do work on multiple customers. Citrix Workspace makes it easier to connect to a customer environment. You also have an array of software at your disposal to access different nodes, data sources and applications.

Cons

Citric Receiver, the agent that is a part of Citrix Workspace has some bugs and cause problems from time to time.

Anuj
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1 001–5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Strong product, but frequent updates

Reviewed on 2022/07/26

Pros

Overall frequent use makes patient care for our physicians simple at home.

Cons

Often requires a second start up; sends a lot of background notifications when users are not actively using it.

Gilad
Overall rating
  • Industry: Internet
  • Company size: 5 001–10 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

One of the best ways for to control your remote workspace

Reviewed on 2020/10/18

My overall experience is great, it is really fills amazing to control my remote desktop using it. in many ways it feels like working physically on my PC.

Pros

I like the ease of access my remote desktop, despite there are many authentications in the middle, most of them are saved on the browser. The access to my remote workspace is extremely impressive and most windows key and shortcuts working great.
The support of few screens make it way good for my usage (working with terminals).

Cons

It isn't easy to copy/paste of text and flies from the base computer, feature which is extremely important.
When there are connectivity issues, there is lack of information in order to debug the reason. The auto log in doesn't work all the time so I am finding my self typing my credentials many times
.

Jalen
Overall rating
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Reliable Virtual Desktop

Reviewed on 2021/07/07

Citrix has been reliable and full of useful features in the many years I've used it.

Pros

Citrix is easily accessible from a browser on any desktop or an app on any mobile device. This makes work from home a very simple task.

Cons

Password resets can be frequent and if you're not attentive you'll have to call support to set up a new password if you miss the deadline.

Casey
Overall rating
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very Segure

Reviewed on 2020/02/20

It is easy to use and we really enjoy that it is secure, so do our clients.

Pros

I enjoy this because if you dont want to go to sharefile to send secure documents, you just click the button on your email and it secures it for you!

Cons

The new double verification is a pain and very frustrating when we have to do that every time we use it! If I am on the phone with a client, I have to sometimes get a verification to look something up and then place them on hold in order to answer that verification call. It is not practical.

Shannon
Overall rating
  • Industry: Financial Services
  • Company size: 10 000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Citrix Workspace Review

Reviewed on 2021/08/10

Overall, it can be difficult to use and has many glitches

Pros

I like that I can use the workspace to view all my applications such as skype and email

Cons

Citrix workspace often times fails or has issues logging in and then I have to reset the workspace, log out or re download the workspace

Verified Reviewer
Overall rating
  • Industry: Automotive
  • Company size: 5 001–10 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Citrix Storefront is the perfect application to house your Citrix Servers

Reviewed on 2020/04/07

The ability to have one central location means less work for the user.

Pros

The ability to have all your Citrix Servers in one location that you can click to access is helpful versus having to remember specific URLs to access.

Cons

Nothing so far. This has been a far better option than when we had to manually remember the URL for the Citrix environment we wanted to connect to.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10 000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

best for remote access

Reviewed on 2022/07/02

Pros

Citrix workspace help in accessing various applications from anywhere, It works as a central system.
It is cost-effective as compared to on-premise hardware.

Cons

since it works as a central system, sometimes due to server crash or server-side problem, multiple users can be affected.

Deonna
Overall rating
  • Industry: Retail
  • Company size: 10 000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great for remote work

Reviewed on 2022/11/15

Overall, I wouldn't be able to do my job without it. I answer calls, and emails and use it to do live chats so in part it's a tremendous need for my job.

Pros

It's effortless to navigate. Once you know the system you should have no problems learning tricks about the system. It gives us a significant override of our site.

Cons

It does sometimes freeze and can be slow which sometimes affects work time. I wish the system would also tell you more when it needed an update.

Verified Reviewer
Overall rating
  • Industry: Banking
  • Company size: 10 000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Citrix Workspace Review

Reviewed on 2021/04/11

Pros

Easy to access my remote workspace tool. You can download the app and install it right away.

Cons

You need specialized set of headphones if you are utilizing the app and would need to use voip.

Mark
Overall rating
  • Industry: Insurance
  • Company size: 5 001–10 000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Having to use a VDI is cumbersome, but this software makes it fairly seamless

Reviewed on 2021/09/14

Pros

Although I am not a fan of having to use a VDI solution, this software makes it easy to manage. I am able to log in to the apps I need without having to wait for IT to install them locally. Sometimes the interface can be a bit laggy when on a slower connection, but that is not due to the software. I imagine this makes software management much simpler on our backend. I especially love the workspace connection center which shows and allows me to manage all of my connections at once.

Cons

One minor quibble, each time I open a remote application, it makes me download a temp file. I feel like there could be a better way of doing this, as these files will add up

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10 000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Citrix Workspace does the job and does it well.

Reviewed on 2021/07/11

Pros

Easy to connect and share
Access everything from one place
Simple and effective UI
Security and Reliability

Cons

Connectivity issues
Slow at launch
Some minor glitches

Latonja
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Work Efficiently

Reviewed on 2021/11/13

Pros

The Citrix workspace allows me to view all of the customers information in one place. Allows for quick and efficient customer service and support.

Cons

Sometimes the application stalls and you have to restart

Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10 000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Citrix Software/Workspace

Reviewed on 2020/01/16

Pros

Working in the hospital, Citrix Software provides a streamlined platform for which all the medical applications are on the "hub". It facilitates easy navigation between each EMR that I use and allows for access and transfer of private data quickly.

Cons

There are not that many cons to this software, but if I had to pick one, it would perhaps be the downtime this server goes through for fixes.

Burak
Overall rating
  • Industry: Telecommunications
  • Company size: 501–1 000 Employees
  • Used for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Safe and Reliable

Reviewed on 2020/10/29

Pros

Grants multiple users to access and connect to a desktop and the main reason of usage of Citrix is it's being safe and reliability. Also does not cost lots of cpu speed and takes very less amount of ram. And allows users to work with large files easily and efficiently.

Cons

When there is zero connections, the connection center disappears while it is open for no reason. The menus and letters are blurry. There is a deletion of saved passwords feature but it doesn't show what passwords have been saved, there is no list of them. More features need to be added.

Verified Reviewer
Overall rating
  • Industry: Banking
  • Company size: 10 000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Just terrible

Reviewed on 2022/12/02

Pros

It allowed for remote work in a very data sensitive line of work

Cons

Just about everything. Terrible to use, not intuitive.

Merlin
Overall rating
  • Industry: Legal Services
  • Company size: 501–1 000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Disabled my graphics card

Reviewed on 2021/10/27

Pros

It works for work but I would only recommend it on a dedicated work PC

Cons

The Citrix adapter it secretly installs disables your GPU graphics card so that games stutter. There was nothing to indicate it was that at issue so by the time I discovered the fault I had tried updating Bios and lost my motherboard. Beware if you play games on a PC with Citrix installed.